G. Network was quick, efficient and incredibly resourceful when installing our WiFi. German Schmidt and Laurence Bollers were kind, attentive to our needs and very well informed on the service they we... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We had a connection issue following work in our building, which meant all the internet cabling needed to be redone. Despite the lack of support from our building management, G Network were ext... Se mere
G network were really prompt & responsive in getting our install scheduled. On the day itself, Luis was great - he was quick, efficient & really lovely! He checked everything was working properly for... Se mere
Virksomheden har svaret
Jamie Walford was great. It was not an easy installation and from my previous experience with cable providers installers usually try to find the reason why not to do the job. Jamie didn’t give and has... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Upgrading London to faster, more reliable and more affordable broadband through 100% full fibre connectivity
Why choose Fibre optic Broadband with G.Network
Skrevet af virksomheden
- Direct To Premises
- We are an FTTP network which means we lay 100% fibre optic cable, end-to-end, directly to every premises through our own ducts.
- Short Lead Times
- If we've already dug your street then we can get you connected with ease. We’ll even work with landlords on any permissions needed.
- Faster Than ‘ULTRAFAST’
- Our ‘fast’ means truly ‘ultrafast’ because there is no copper anywhere in our network. From 100Mbps all the way to 10Gbps (10,000Mbps).
- Future-Proof Network
- Our 100% fibre network can handle any speed requirements today as well as any future speeds that new technologies will demand.
- Great Value Tariffs
- We have designed our tariffs to make 100% fibre connectivity accessible for everyone, with prices on a par with existing copper-fibre broadband and a lot less than fibre leased lines.
- Personal Customer Service
- We take pride in providing a great service. All our customers have dedicated Relationship Managers and all installations are done by our own in-house engineers.
Kontaktoplysninger
69 Wilson St, EC2A 2BB, London, Storbritannien
- 020 3909 4555
- sales@g.network
- g.network
4,7
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thank you Alex!
I really want to share huge appreciation for Alex at G Network’s team in North London. Ours wasn’t the easiest install but he was so patient and dedicated - a true professional and really lovely person to boot. thank you Alex!
18. september 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for sharing this lovely feedback. We’re glad Alex’s patience and dedication helped make a challenging installation a positive experience. We’ll be sure to pass your thanks on to him!
Ahmed
Luis from G
Luis from G. Network attended the residence to install WiFi . Carried out the task very competently , it was more complex than I had expected .pleasant and jovial person .
Wi-Fi is working well and great speed .
19. september 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for your review. We’re pleased Luis handled the more complex installation so competently and made the visit enjoyable. It’s great to hear your Wi-Fi is working well and you’re enjoying the speed. We’ll pass your kind words on to him.
Ahmed
Had nothing but great service the whole…
Had nothing but great service the whole process. Engineer out in 2 days to install, was here for 90 mins and sorted the whole thing with little impact to me. Ollie did a cracking job and a lovely guy, would absolutely recommend!
19. september 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for your great review and recommendation. We’re glad the installation was quick and caused minimal disruption. We’ll be sure to pass your kind words on to Ollie—he’ll be delighted to hear you were happy with the service!
Ahmed
Great installation job
César was very flexible and made the whole installation process smooth and easy. Everything was handled professionally and efficiently. Really happy with the service.
18. september 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for your kind review. We’re delighted César made the installation smooth and easy, and that you’re happy with the service. We’ll be sure to pass your feedback on to him.
Ahmed
Install team meddling with our post and…
Install team meddling with our post and installing the internet cable over our internet cable, making us have no internet connection. Cable will be cut on Tuesday 22 September.
8. september 2026
Uopfordret anmeldelse
Fazle was very quick and helpful
Fazle was very quick and helpful, only took him a few minutes to get things running again perfectly.
16. september 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for your review. We’re glad Fazle got everything running again so quickly and was able to help. We’ll pass your kind words on to him.
Ahmed
Super convenient and easy to setup
Super convenient and easy to setup - Andrew was great! Highly recommend it.
14. september 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for your recommendation! We’re glad you found the setup easy and convenient, and that Andrew made the experience a great one. We’ll be sure to share your kind words with him.
Ahmed
Efficient
Efficient, friendly and personal service. We’re delighted to have G Network
12. september 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for your kind review. We’re delighted you’re happy with the friendly, personal service and pleased to have you with G.Network!
Ahmed
Fantastic service from Jason who…
Fantastic service from Jason who installed my G Network and did a great job in difficult circumstances. Top marks Jason!!
11. september 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for your review. We’re glad Jason did a fantastic job, even with the challenging circumstances. We’ll be sure to pass your top marks on to him!
Ahmed
Fazle was excellent
Fazle was excellent, efficient, clean, quick! Communicative about issues, explained everything well .
11. september 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for your lovely review. We’re glad Fazle was efficient, kept you informed and explained everything clearly. We’ll be sure to pass your kind words on to him!
Ahmed
Excellent service and fast speeds
Excellent communication from Janet at HQ to schedule the appointment and follow-up with details. And today Andrew was at the flat, on time and straight into the installation. He did a brilliant job of connecting from Ground to 3rd floor flat, neat and tidy cabling, checking with me throughout, and the fibre is connected and I'm already enjoying the 1Gbps downloads. Very smooth experience.
11. september 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for sharing your experience. We’re delighted Janet kept you informed and Andrew completed the installation neatly and smoothly. It’s great to hear you’re already enjoying your 1Gbps service. We’ll be sure to pass your lovely feedback on to them both!
Ahmed
Lawrence installed my wifi today
Lawrence installed my wifi today, very kind and respectful. Installed the WiFi with minimum damage to the building used existing holes and was very mindful of the listed building. I have pets at home and he was very mindful of them and very friendly with the animals, everything went very smoothly wifi was working instantly. Thanks so much Lawrence !
11. september 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for your lovely review. We’re glad Lawrence made the installation smooth and took such care of your home, the building and your pets. It’s great to hear your Wi-Fi was working straight away. We’ll be sure to pass your thanks on to him!
Ahmed
Fantastic work by Jason
Fantastic work from Jason and his colleague. Fast and delicate.
10. september 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for your review. We’re glad Jason and his colleague completed the work quickly and with care. We’ll be sure to pass your kind words on to them!
Ahmed
Thanks to Rajiv for his amazing help !
Thanks to Rajiv for his amazing help !
10. september 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for your kind review. We’re glad Rajiv was able to help, and we’ll be sure to pass your thanks on to him!
Ahmed
Absent customer support
When it works it works. When it doesn’t work that where you start discovering an absent customer support (never reply to emails you have to call them to get answers). We’ve had severe disruption on our broadband and have been chasing for weeks to get the final outcome resolved.
27. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for taking the time to share your feedback.
We are sorry to hear about the disruption to your service. Please do contact us directly with your account details at customerservice@g.network so we can review your case as a priority.
Kind regards, G.Network Customer Service
G.network broadband service misleading& mistreating a customer!!
I had a reply from G. Network from a person named Ahmed. It seems the person has not even looked at the emails/ phone calls I made to G.network, I have an email to prove that G.network totally did wrong to cancel services. I have email 17/7/26 from Cheryl billing team of G.network admitting the services should have been running appropriately till 1/10/26. Customer services are very well aware of it, yet they stopped services from 9/8/26 for 2 weeks! I hope this time they look into the matter carefully& reply to me. No broadband supplier can be paid when they disrupt services as they wish!!
9. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for taking the time to share your feedback.
We are sorry to hear about the disruption to your service. Please do contact us directly with your account details at customerservice@g.network so we can review your case as a priority.
Kind regards, G.Network Customer Service
Amazing Installation Work
It was a very big job and Jason, Kam and German did it without any issues, they were kind and respectful, they really did an amazing job. They were here from morning until late afternoon and left everything sorted.
9. september 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for your kind review. We’re delighted Jason, Kam and German handled the installation so smoothly and left everything sorted. We’ll be sure to share your lovely feedback with them all!
Ahmed
Best service.
Hi, I recently picked g network as I just moved into a new house and actually picked a competitor hyperoptic. However they took a large amount of time for install and would even respond to me, upon deciding to go with g network the difference is light and day. As soon as I ordered service was amazing, was called straight away and then provided what needed to be done. When the engineer came to install they were, quick, professional, knowledgeable and great all round. Definitely will recommend to anyone looking for internet
8. september 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for choosing G.Network and for sharing your experience. We’re delighted our team made the process clear and straightforward, and that your installation was quick and professional. We really appreciate your recommendation and hope you enjoy your new service!
Ahmed
Karl was very polite
Karl was very polite, knew the job and kept me well informed on the process. Very happy with the service.
8. september 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you very much for your kind feedback!
We’re delighted to hear that Karl provided you with a polite and professional service, kept you well informed throughout the process, and was able to assist you effectively.
We’ll be sure to pass your lovely feedback on to Karl and the team. It’s great to hear that you’re very happy with the service!
Ahmed
Fazle is very efficient and discreet
Fazle is very efficient and discreet
I genuinely recommend him
8. september 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you so much for your kind feedback!
We’re delighted to hear that Fazle provided you with an efficient and discreet service. We really appreciate you taking the time to recommend him, and we’ll be sure to pass your lovely comments on to Fazle and the team.
Ahmed
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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