G. Network was quick, efficient and incredibly resourceful when installing our WiFi. German Schmidt and Laurence Bollers were kind, attentive to our needs and very well informed on the service they we... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We had a connection issue following work in our building, which meant all the internet cabling needed to be redone. Despite the lack of support from our building management, G Network were ext... Se mere
G network were really prompt & responsive in getting our install scheduled. On the day itself, Luis was great - he was quick, efficient & really lovely! He checked everything was working properly for... Se mere
Virksomheden har svaret
Jamie Walford was great. It was not an easy installation and from my previous experience with cable providers installers usually try to find the reason why not to do the job. Jamie didn’t give and has... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Upgrading London to faster, more reliable and more affordable broadband through 100% full fibre connectivity
Why choose Fibre optic Broadband with G.Network
Skrevet af virksomheden
- Direct To Premises
- We are an FTTP network which means we lay 100% fibre optic cable, end-to-end, directly to every premises through our own ducts.
- Short Lead Times
- If we've already dug your street then we can get you connected with ease. We’ll even work with landlords on any permissions needed.
- Faster Than ‘ULTRAFAST’
- Our ‘fast’ means truly ‘ultrafast’ because there is no copper anywhere in our network. From 100Mbps all the way to 10Gbps (10,000Mbps).
- Future-Proof Network
- Our 100% fibre network can handle any speed requirements today as well as any future speeds that new technologies will demand.
- Great Value Tariffs
- We have designed our tariffs to make 100% fibre connectivity accessible for everyone, with prices on a par with existing copper-fibre broadband and a lot less than fibre leased lines.
- Personal Customer Service
- We take pride in providing a great service. All our customers have dedicated Relationship Managers and all installations are done by our own in-house engineers.
Kontaktoplysninger
69 Wilson St, EC2A 2BB, London, Storbritannien
- 020 3909 4555
- sales@g.network
- g.network
4,7
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing 10stars
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
We’re really pleased to hear you had such a great experience and appreciate your amazing 10-star rating.
We will make sure your comments are shared with the team, as feedback like this is always greatly valued.
Thank you again for your feedback and for choosing G.Network.
Ahmed
Fazle was absolutely amazing from…
Fazle was absolutely amazing from finding the problem to fixing it under 10 mins. Amazing professional
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
We’re delighted to hear that Fazle was able to quickly identify and resolve the issue and that you found his service so professional.
We will be sure to pass your kind comments on to Fazle and his manager, as feedback like this is always greatly appreciated.
Thank you again for your feedback and for choosing G.Network.
Ahmed
Andrew was patient in waiting for us to…
Andrew was patient in waiting for us to arrive, and excellent when we did. Really thoughtful of how to make least mess and considerate of builders etc. absolutely brilliant service, thank you!
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you very much for taking the time to share your feedback.
We're delighted to hear that Andrew provided such a positive experience. It's great to know that he was patient while waiting for access, considerate of the builders on site, and took care to minimise any disruption during the installation.
We will make sure your kind comments are passed on to Andrew and his manager, as recognition like this is always appreciated. We are proud to have team members who go the extra mile for our customers.
Thank you again for your feedback and for choosing G Network.
Ahmed
Fazle was amazing!
Fazle came and fixed the wifi after it was damaged by construction. He was very nice and efficient with the job.
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for taking the time to share your feedback.
We're pleased to hear that Fazle was able to quickly resolve the issue after the service was damaged by the construction work. It's great to know that you found him both friendly and efficient throughout the visit.
We will be sure to pass your kind comments on to Fazle and his manager, as positive feedback like this is always appreciated and helps us recognise our team's hard work.
Thank you again for your feedback and for choosing G Network.
Ahmed
Andrew was amazing knew what he was…
Andrew was amazing knew what he was talking about very helpfull! Ontime well pressented and very polite
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for taking the time to share your feedback.
We're delighted to hear about your positive experience with Andrew. It's wonderful to know that he was knowledgeable, helpful, punctual, well-presented, and polite throughout his visit.
We take great pride in delivering excellent customer service, and feedback such as yours is a great reflection of the high standards we strive to maintain. We will ensure your kind comments are passed on to Andrew and his manager.
Thank you again for your feedback and for choosing G Network.
Ahmed
Jermaine did an excellent job setting…
Jermaine did an excellent job setting up the network with great tips to ensure WiFi extended to multiple rooms
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for your feedback. We're delighted to hear that Jermaine did an excellent job setting up the network and providing helpful advice to ensure the WiFi coverage extended throughout multiple rooms. We'll be sure to pass your kind comments on to him. We appreciate you taking the time to share your experience.
thanks,
Ahmed
Highly Recommended: Brilliant service and a 24-hour turnaround on repairs!
I highly recommend G.Network to anyone in London. I’ve been a customer since 2022, and until recently, the fibre network has been rock-solid with near-perfect uptime and throughput.
This week (June 2026), I experienced my first physical fibre failure and the recovery response was flawless:
Support: John in Tech Support quickly diagnosed the issue and booked a same-day engineer.
Assessment: An engineer arrived just hours later to scope out the fix (6 hours since failure).
The Repair: The following morning (just 24 hours after the fault occurred), Cesar and Alex arrived. Braving heavy wind and rain, they reconnected us at full speed within two hours.
Incredible technology backed by an even better team. Thank you all for the fantastic, speedy support!
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
We're delighted to hear that your experience with our support and engineering teams during this recent fibre fault was such a positive one. Providing a fast and effective response when issues arise is incredibly important to us, and it's great to know that John, Cesar, and Alex were able to deliver the level of service you expected.
We'll be sure to share your kind words with the team. They will be especially pleased to hear that their efforts, despite the challenging weather conditions, helped get you back online at full speed so quickly.
thanks,
Ahmed
Router was not working correctly
Router was not working correctly - called and got put thru to Tony at customer support - he was calm, professional and was able to sort out the issue in a good timely manner.
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for taking the time to share your feedback.
We're sorry to hear that you experienced an issue with your router, but we're pleased that Tony was able to assist you and resolve the problem quickly. Providing calm, professional, and efficient support is something we strive for, and it's great to know that Tony delivered that level of service.
We'll be sure to pass your kind comments on to him. Thank you for choosing G.Network, and please don't hesitate to get in touch if you need any further assistance in the future.
thanks,
Ahmed
Online Support for Beacon
Online Support for Beacon.
I spoke to John who was not only very knowledgeable, he also had an excellent manner, he couldn't be faulted in any way and I'm really pleased everything now works. Thank you
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for your kind feedback.
We're delighted to hear that John was able to assist you and that you found him both knowledgeable and professional throughout your interaction. Providing excellent customer service is very important to us, and it's wonderful to know that John made such a positive impression and helped get everything working again.
We'll be sure to pass your comments on to him, and we're certain he'll appreciate your recognition. Thank you for taking the time to share your experience, and we're pleased that everything is now working as it should.
thanks,
Ahmed
Fibre and router installation.
Andrew turned up on time, sorted out all the issues in a friendly and professional manner. The connection and router worked first time. All in all, a good experience.
(Couldn’t find the Order Number in my emails.)
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
We're delighted to hear that Andrew arrived on time, resolved all the issues efficiently, and provided a friendly and professional service throughout the installation. It's great to know that your connection and router were up and running successfully from the start.
We'll be sure to pass your kind comments on to Andrew. Thank you for choosing G.Network, and we're pleased that your experience was such a positive one.
thanks,
Ahmed
Besvarelse fra G. Network
We're delighted to hear that your installation experience was quick, efficient, and met your expectations. We appreciate you taking the time to share your experience and thank you for choosing G.Network.
thanks,
Ahmed
Both technicians were amazing for me at…
Both technicians were amazing for me at 3 Craven Hill.
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for your wonderful feedback!
We're delighted to hear that both technicians provided such an excellent experience during their visit to 3 Craven Hill. We'll make sure your kind comments are passed on to them and their management team.
We really appreciate you taking the time to share your experience, and we're pleased that our team was able to help.
Very satisfied with the service
Very satisfied with the service since I took out my contract in 2024.
On the one occasion I needed to contact g.network support, the phone was answered promptly by a real person & the issue immediately addressed.
Highly recommended.
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for your kind feedback and for choosing g.network.
We're delighted to hear that you've been satisfied with our service since joining us in 2024. It's especially pleasing to know that when you needed assistance, our support team was able to answer your call promptly and resolve the issue quickly.
We pride ourselves on providing both reliable connectivity and excellent customer service, so it's wonderful to hear that this has been your experience.
Thank you for your recommendation and for taking the time to share your feedback. We truly appreciate your support.
thanks,
Ahmed
Besvarelse fra G. Network
Thank you for your wonderful feedback!
We're delighted to hear that Ricky, Leon, and Mo provided you with excellent service. We'll be sure to pass your kind comments on to them, as recognition like this is always appreciated by our team.
Thank you for taking the time to share your experience with us. We're pleased we could help and appreciate your support.
thanks,
Ahmed
Great Speed and router quality
Very smooth installation process and good quality router. The engineer Oliver was very polite and knowledgeable, and He explained me everything clearly. High speed connection with fiber-optic cable reaching your router for the optimal connection.
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for taking the time to share your feedback!
We're delighted to hear that your installation process was smooth and that you're pleased with both the quality of the router and the performance of your fibre connection.
It's especially great to hear that Oliver provided such a positive experience. We'll be sure to pass on your kind words to him. His professionalism, knowledge, and clear communication are qualities we value highly, and we're pleased that he was able to explain everything clearly and make the installation process straightforward.
Thank you for choosing us, and we hope you continue to enjoy your high-speed fibre service.
thanks,
Ahmed
Fazle went above and beyond to ensure…
Fazle went above and beyond to ensure the system was set up. So grateful- thank you Fazle!
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for your wonderful feedback!
We're delighted to hear that Fazle went above and beyond to ensure everything was set up successfully. Providing exceptional service is something we strive for, and it's fantastic to know that Fazle made such a positive impact on your experience.
We'll be sure to pass your kind words on to him. Thank you for taking the time to share your appreciation, and we're grateful for your support.
thanks,
Ahmed
Customer service was exceptional
It was my own fault for being late on a bill and was disconnected but one phone call with Llexcy and he sorted it all out I had my bill paid and he had me reconnected in literally 3 minutes I was shocked as I’ve been with other suppliers who charge double what g network charge and I’ve never had a service this efficient or quick. That good I had to leave a review even though I never, would highly recommend!!!
7. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for taking the time to leave such a fantastic review!
We're delighted to hear that Llexcy was able to assist you quickly and efficiently, getting your service restored within minutes. We understand how important it is to get back online as soon as possible, and it's great to know that the process exceeded your expectations.
We'll be sure to pass your kind words on to Llexcy and recognise the excellent service he provided. It's especially rewarding to hear that our service and value have stood out compared to your previous providers.
Thank you for your recommendation and for going out of your way to leave a review. We truly appreciate your support and are delighted to have you as a customer.
thanks,
Ahmed
Leon was fantastic
Leon was fantastic. Cant thank him and G-Network enough. We are in a Georgian building in C.London, and they made the entire process super easy for us. Kept up up to date and informed the entire process
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for your wonderful feedback!
We're delighted to hear that Leon provided such fantastic service and helped make the process smooth and straightforward for you. Working in Georgian buildings in Central London can sometimes present additional challenges, so it's great to know the installation was made easy and well managed throughout.
We'll be sure to pass your kind words on to Leon and the wider team. Keeping customers informed and supported at every stage is something we strive for, and we're pleased this was reflected in your experience.
Thank you for taking the time to share your feedback—we really appreciate it.
thanks,
Ahmed
No connection - no assistance, unforgivable
No internet for two days is terrible for any business. But for the provider not even to respond for assistance is unforgivable. Now trying to move provider, which I imagine will be another battle.
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
HI John,
We're sorry to hear about the experience you've had and understand how disruptive being without internet for two days can be, especially for a business.
We would like the opportunity to investigate this further and see how we can help. Please email your details, including your account information and a brief summary of the issue, to customerservice@g.network, and a member of our team will look into this for you as soon as possible.
We appreciate you bringing this to our attention and look forward to assisting you.
thanks,
Ahmed
Fazle has been extremely good fixing…
Fazle has been extremely good fixing our Internet today. I will recommend him to all my friends 🧡
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for your kind feedback!
We're delighted to hear that Fazle was able to get your internet up and running and provided such a positive experience. We'll be sure to pass your comments on to him, as recognition like this is always appreciated.
Thank you for taking the time to share your recommendation—we're really pleased we could help.
thanks,
Ahmed
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.