Brian, the agent I spoke with was 100%, polite, friendly and efficient, had my problem sorted in minuets. As for pricing Freedom we're half the cost of all other insurance quotes and offered the co... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
5 stars for Nelly Nelly was absolutely fantastic, I am a very impatient person and Nelly had all the patients with me. I would highly recommend her. She was completely understandable and she expl... Se mere
Virksomheden har svaret
discussing agent communication has no a clue about categories of van jobs bat keep sending a quotes . Today just now 10:00 had to explain what means Hire and reward and haulage , she continuously aske... Se mere
Virksomheden har svaret
Since I took up a policy iv Been contacted to be told I have extra ncd I didn't know about and they are shopping around for a better deal.not many companies go above and beyond once your payments been... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Freedom Brokers
Skrevet af virksomheden
Freedom Brokers was created in 2017 to offer our fantastic services directly to consumers. Our objectives are to make the insurance process as effortless as possible, giving you the time to get on with the more important things in life.
Freedom represents independence – adopting new ideas and doing things differently from the rest of the insurance industry.We want to provide services to those overlooked by traditional insurers, giving a fair and high-quality service to a wide and inclusive customer base.
Skrevet af virksomheden
Kontaktoplysninger
4,5
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service and very professional…
Excellent service and very professional staff. They were helpful, friendly, and quick to respond to my queries. Highly recommended!
10. august 2026
Besvarelse fra Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that you found our service excellent and our team professional. Providing helpful, friendly, and responsive support is very important to us, so it's wonderful to know we met your expectations.
We truly appreciate your recommendation and thank you for taking the time to share your experience. We look forward to assisting you again in the future
Besvarelse fra Freedom Brokers
Thank you for your 5-star review. We really appreciate your kind words and are pleased to hear you had a positive experience with us. Thank you for choosing Freedom.
Competitive price and call back at the…
Competitive price and call back at the right time
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that you found our prices competitive and that we contacted you at a time that suited you. We appreciate your feedback and thank you for choosing us.
Besvarelse fra Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that you found our service fast and efficient, and that we were able to offer a great price. We appreciate your feedback.
Shout out to Zama today who gave…
Shout out to Zama today who gave quality customer service. All queries and requests answered and actioned, thank you.
5. august 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Brokers
Thank you for your wonderful 5-star review.
We're delighted to hear that Zama provided you with quality customer service and was able to answer and action all of your queries and requests. We'll be sure to pass on your kind feedback and recognition to her.
Thank you for taking the time to share your experience.
Quick and easy process to change policy…
Quick and easy process to change policy details, Bella was the consumate professional dealing with my query, well done & keep it up!
4. august 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Brokers
Thank you for your fantastic 5-star review. We're delighted to hear that you found the process of changing your policy details quick and easy.
We'll be sure to pass your kind comments on to Bella. She takes great pride in providing excellent service, and we're pleased she was able to assist with your query in such a professional manner.
Thank you for your support, and we look forward to helping you again in the future.
Chloe was friendly and helpful
Chloe was friendly and helpful
I would recommend Freedom insurance to my colleague's
4. august 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Brokers
Thank you for taking the time to leave us a 5-star review.
We're delighted to hear that Chloe was friendly and helpful during your experience with us. It's also wonderful to know that you would recommend Freedom to your colleagues. Recommendations like yours mean a great deal to our team.
We'll be sure to pass your kind feedback on to Chloe. Thank you for choosing Freedom.
Besvarelse fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that you received great service. We appreciate your feedback and are grateful you took the time to share your experience.
Besvarelse fra Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that you found the browser easy to use and that you were able to complete everything in just one day. We appreciate your feedback and are pleased that the process was straightforward and efficient for you. Thank you for choosing us.
Besvarelse fra Freedom Brokers
Thank you for your review. We're delighted to hear you received great service and had a positive experience with our team. Your feedback is greatly appreciated, and we're pleased we could help make the process a smooth one.
Besvarelse fra Freedom Brokers
Thank you for taking the time to leave your review.
We're sorry to hear that you were unhappy with your experience. Having reviewed your interactions with our team, we appreciate that the process was frustrating and required multiple contacts before the matter was resolved.
While we have not identified any evidence of our advisers being rude, we understand that communication issues and the overall experience left you feeling dissatisfied, and for that we apologise.
We value your feedback and will use it to help improve our customer experience going forward.
Very easy and efficient customer…
Very easy and efficient customer service brilliant highly recommend them 👍
28. juli 2026
Besvarelse fra Freedom Brokers
Thank you for your kind review. We're pleased to hear that you found our service easy, efficient, and helpful. Providing excellent customer service is a priority for us, so it's great to know our team made a positive impression. We truly appreciate your recommendation and thank you for choosing us.
Helpful conversation and made the…
Helpful conversation and made the process of buying an insurance policy less stressful. So far I've had good communication and customer service so can only view the process as positive.
30. juli 2026
Besvarelse fra Freedom Brokers
Thank you for taking the time to share your feedback. We're pleased to hear that our team helped make the process of buying your insurance policy less stressful and that you've experienced good communication and customer service throughout. It's great to know your experience has been a positive one so far. We appreciate your support and look forward to continuing to assist you in the future.
This firm have to be the worst company…
This firm have to be the worst company I’ve ever used
Arrogant on the phone
All about money
I won’t be using them again
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Brokers
We're sorry to hear that you feel disappointed with your experience.
We take all customer feedback seriously and have reviewed your recent interactions with our team. From our review, we can see that when you contacted us regarding changing from your pickup vehicle to a car, our adviser explained the limitations of the existing policy and offered to transfer you to our Sales team for a quotation on your new vehicle. This offer was declined at the time.
We appreciate that changing vehicles and insurance arrangements can sometimes be frustrating, and we're sorry if the service did not meet your expectations. Our intention is always to provide clear information and suitable options based on a customer's needs.
Thank you for taking the time to share your feedback. We will continue to use customer comments to help improve our service and customer experience.
Was easy to set up and no problems yet…
Was easy to set up and no problems yet so alls good so far
29. juli 2026
Besvarelse fra Freedom Brokers
Thank you for your review. We're delighted to hear that the setup was easy and that everything has been running smoothly for you so far. We appreciate you taking the time to share your experience and hope it continues to meet your expectations. If there's anything we can do to turn your 4-star experience into a 5-star one, we'd love to hear your feedback. Thanks for choosing us.
Great Customer Service
Had a problem with my policy shortly after creating it. Staff (Bella) on phone was polite and helpful and helped me to resolve the problem. Notedly high-quality service.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that Bella was able to help resolve the issue with your policy quickly and professionally. Providing polite, helpful, and high-quality service is what we strive for, so it's great to know that your experience reflected this. We appreciate your feedback and thank you for choosing us.
Besvarelse fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that our operator was able to assist you quickly and efficiently. Providing a smooth and straightforward service is important to us, and we're glad that was reflected in your experience. Thank you for your feedback and for choosing us.
Very easy to insure my van went with no…
Very easy to insure my van went with no problem thanks again
26. juli 2026
Besvarelse fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that arranging insurance for your van was easy and that everything went smoothly. We appreciate your feedback and your custom, and we're glad we could help. Thank you again for choosing us.
Besvarelse fra Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that our team was able to help with your renewal and make the process quick and straightforward. We appreciate your feedback and thank you for choosing us.
Besvarelse fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear you found our service good. We appreciate your feedback and thank you for choosing us. We look forward to assisting you again in the future.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.