5 stars for Nelly Nelly was absolutely fantastic, I am a very impatient person and Nelly had all the patients with me. I would highly recommend her. She was completely understandable and she expl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Brian, the agent I spoke with was 100%, polite, friendly and efficient, had my problem sorted in minuets. As for pricing Freedom we're half the cost of all other insurance quotes and offered the co... Se mere
Virksomheden har svaret
discussing agent communication has no a clue about categories of van jobs bat keep sending a quotes . Today just now 10:00 had to explain what means Hire and reward and haulage , she continuously aske... Se mere
Virksomheden har svaret
Since I took up a policy iv Been contacted to be told I have extra ncd I didn't know about and they are shopping around for a better deal.not many companies go above and beyond once your payments been... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Freedom Brokers
Skrevet af virksomheden
Freedom Brokers was created in 2017 to offer our fantastic services directly to consumers. Our objectives are to make the insurance process as effortless as possible, giving you the time to get on with the more important things in life.
Freedom represents independence – adopting new ideas and doing things differently from the rest of the insurance industry.We want to provide services to those overlooked by traditional insurers, giving a fair and high-quality service to a wide and inclusive customer base.
Skrevet af virksomheden
Kontaktoplysninger
4,5
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Prices are good and customer service is good
Prices are good and customer service is great
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Brokers
Thank you for your kind review. We're delighted to hear that you found our prices competitive and our customer service great. Your feedback is very much appreciated, and we'll be sure to share your comments with the team.
Excellent service today from Darwin
Excellent service today from Darwin, and the company issued a NCB letter for me very quickly.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Brokers
Thank you for your wonderful review. We're delighted to hear that Darwin provided excellent service and that we were able to arrange your No Claims Bonus letter quickly. We really appreciate your feedback and will be sure to pass your kind comments on to Darwin and the wider team.
Besvarelse fra Freedom Brokers
Thank you for your kind review. We will pass on your thanks to the agent that assisted you.
I spoke to Chloe about my insurance…
I spoke to Chloe about my insurance renewal and she was very helpful and knowledgeable and it really didn’t take that long,many thanks
17. august 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Brokers
Thank you for your wonderful review. We're delighted to hear that Chloe was helpful and knowledgeable when discussing your insurance renewal and that she made the process quick and straightforward. We'll be sure to pass your kind comments on to her. Thank you for choosing us.
Excellent Service
Charles responded to my call with respect and professionalism. He was calm and listened while I presented my case, confirmed what exactly I was looking for, and closed the deal. It was beyond me expectations.
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Brokers
Thank you for your fantastic review. We're delighted to hear that Charles provided such respectful and professional service. Taking the time to listen, understand your needs, and find the right solution is exactly the experience we aim to provide. We'll be sure to pass your kind comments on to Charles.
Cancelled my auto renew online with…
Cancelled my auto renew online with minimal issues, I required a different type of policy than the previous.. easy to use service
17. august 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Brokers
Thank you for your review. We're pleased to hear that you were able to cancel your autorenewal with minimal issues and that you found our service easy to use. We're glad we could help as your insurance needs changed, and we appreciate you taking the time to share your experience.
Great customer service from Mary
Great customer service from Mary, who helped me through all my queries. I had to pause the call at one point, but Mary called me back exactly when we'd agreed and was very efficient throughout.
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Brokers
Thank you for your wonderful review. We're delighted to hear that Mary was able to help with all of your queries and provided efficient service throughout. We're especially pleased that she followed up exactly as agreed when you needed to pause the call. We'll be sure to pass your kind comments on to Mary.
Fast to apply and very easy to follow
Fast to apply and very easy to follow. Great price and the cheapest for me with all the things you need in insurance.
16. august 2026
Besvarelse fra Freedom Brokers
Thank you for your fantastic review. We're delighted to hear that you found the application process fast and easy to follow. It's also great to know that we were able to offer you excellent value with the cover and features you needed at a competitive price.
We really appreciate you taking the time to share your experience and thank you for choosing us.
Renewal
Quick, easy and straight forward to set up a renewal.
Competitive price year on year 👍🏻
15. august 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that you found the renewal process quick, easy, and straightforward. It's also great to know that our competitive pricing continues to offer good value year after year.
We appreciate your continued trust in us and thank you for taking the time to share your experience.
Besvarelse fra Freedom Brokers
Thank you for your 5-star review.
We're pleased to hear that you found the process helpful and hassle-free, and that our team provided a friendly experience throughout. Your feedback is greatly appreciated and will be shared with the team.
Thank you for choosing us, and we look forward to assisting you again in the future.
Besvarelse fra Freedom Brokers
Thank you for your 5-star review.
We're delighted to hear that you found the process very quick and easy. Providing a simple and efficient experience for our customers is always our aim, so it's great to know we met your expectations.
Thank you for taking the time to share your feedback. We look forward to helping you again in the future.
Have no insurance documents and taking…
Have no insurance documents and taking a further £62.46 from bank account 2 months later when I have paid policy in full
10. juni 2026
Besvarelse fra Freedom Brokers
Thank you for your review.
As discussed, we have already spoken with you and explained the situation, and you confirmed you were happy with the outcome.
We are pleased this has resolved the matter for you.
Cancellation
Grace was excellent at dealing with my cancellation , shame I've had to leave but automatically renewing my policy when I've specifically asked them not to is so annoying , especially as the cost was 35 % more than new quotes.
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Brokers
Thank you for taking the time to leave us a 5-star review and for your kind words about Grace. We're delighted to hear that she was able to assist you with your policy cancellation and provide a positive experience.
We're sorry to hear that you decided to leave us, and we appreciate your feedback regarding the renewal process and pricing. Customer feedback is extremely valuable and helps us continue to improve our service.
We wish you all the best for the future and thank you for having chosen Freedom Brokers.
Cloe was very helpful and polite when…
Cloe was very helpful and polite when dealing with my renewal .
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that Chloe was helpful and polite while assisting with your renewal. We pride ourselves on providing excellent customer service, and it's great to know that Chloe made the process a positive experience for you.
We appreciate your feedback and thank you for choosing us.
Besvarelse fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear you received great service and had a positive experience with us. We appreciate you taking the time to share your feedback.
Excellent service and very professional…
Excellent service and very professional staff. They were helpful, friendly, and quick to respond to my queries. Highly recommended!
10. august 2026
Besvarelse fra Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that you found our service excellent and our team professional. Providing helpful, friendly, and responsive support is very important to us, so it's wonderful to know we met your expectations.
We truly appreciate your recommendation and thank you for taking the time to share your experience. We look forward to assisting you again in the future
Besvarelse fra Freedom Brokers
Thank you for your 5-star review. We really appreciate your kind words and are pleased to hear you had a positive experience with us. Thank you for choosing Freedom.
Competitive price and call back at the…
Competitive price and call back at the right time
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Brokers
Thank you for your 5-star review. We're pleased to hear that you found our prices competitive and that we contacted you at a time that suited you. We appreciate your feedback and thank you for choosing us.
Besvarelse fra Freedom Brokers
Thank you for your 5-star review. We're delighted to hear that you found our service fast and efficient, and that we were able to offer a great price. We appreciate your feedback.
Shout out to Zama today who gave…
Shout out to Zama today who gave quality customer service. All queries and requests answered and actioned, thank you.
5. august 2026
Uopfordret anmeldelse
Besvarelse fra Freedom Brokers
Thank you for your wonderful 5-star review.
We're delighted to hear that Zama provided you with quality customer service and was able to answer and action all of your queries and requests. We'll be sure to pass on your kind feedback and recognition to her.
Thank you for taking the time to share your experience.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.