FRANKING SUPPLIES Anmeldelser 129

Excellent service throughout, professional phone calls, followed by quick easy purchase. Full recommend for your supplies

Used to buy direct from pitney bowes but was informed it was a lot cheaper here, decided to try it out and wouldn't go back! Ink is the same quality and almost half the price.

Always calls to say 'calling to see how many supplies you need for the next X months'.
No introduction, no explanation that we have not ordered from them before. When I say we don't order from Franking Supplies they always say we have ordered from them before. As i do all the ordering and have done for over 12 years I know I haven't. I say not to call again but then get a call at some point. There are ways to get customers and choosing words to mislead or telling lies is a matter for Trading Standards, so I have written to them. It is disappointing as they may have good products but trying to mislead is not the way to get good business.

This company sales technique is aimed at tricking receptionists into believing that they are a regular supplier to the company of franking cartridges and labels. They send a fax or email pre-completed form that the receptionist simply needs to sign and date in order to complete the usual order. The ink cartridges and labels are extortionate and when you try to contact them to return the items they refuse to communicate. I told them via email to remove my company from their mailing list and to to contact us again. They ignored this and emailed an order form ready for my receptionist to sign instead.

Watch out for their call pretending to be your current supplier to trick you into placing an order

Their method is described perfectly described by OFT against two Kent based companies if you Google "OFT STAMPS OUT MISLEADING CALLS FROM MAIL SUPPLIERS"

Must be connected or a very tidy coincidence!!

Totally agree with all the other comments here. How on earth is FRANKING SUPPLIES UK LTD allowed to continue to trade??? Some loser called Amber phoned in connection with 'our order' and outright lied to a colleague about it - even going so far as to send a form across for signature with our 'usual' order on. Incidentally, there were no prices against the goods being sent - 2 x Ink Cartridges and 2 x Postal labels - totally laughable!! AVOID THIS COMPANY AT ALL COSTS!!

Terrible company.
Called trying to scam a young sales member of our team to make an order with them, claiming they are our usual supplier - which is not the case. We have no signed purchase order for them and they have said they cannot provide us with one as the order was 'placed' over the phone (which they claim in comments below this is needed to make an order?)
We will be blocking them from all our call lists and reporting them to trade standards. If they want to take this case further they can feel free, will just be a waste of their money and time though. Learn how to run a business properly with your spare time!

I believe this company is dishonest, immoral and preys on junior inexperienced staff by cold calling and posing as your current supplier. We record all our telephone calls and on reviewing this they are clearly misleading and vague. They tricked our staff member to respond to an order form that is either emailed or faxed. There is no mention of costs on the phone or on the order form and the quantities are also misleading. They then sent an invoice separately and by the time we realised what had happened it was too late to return items. Their prices are unsurprisingly also excessive. They are ripping off small businesses and cause distress to inexperienced staff.

I would recommend any business having the same issues to report them to your local trading standards

Agree with other companies who say these people are scammers. They even send letter through “debt collectors” if you question them.
They call saying, “I’m Tara from franking supplies, we are stocking both labels and cartridges it’s for 6m. Will four of each be enough to see you through?”
Especially when they rope in some junior member of staff, it’s really hard. They also ask for email and ask them to send it back soon and they’ll sort everything out.

We have learnt from these scammers and will be vigilant next time.
Bloody leeches.

These people cold call pretending to be existing suppliers, and trick employees into placing orders by way of an emailed order form.

We asked them last year to remove our contact details after one incident, only to find today that they've managed to get another order by contacting a different department.

SCAM, SCAM, SCAM. You absolute shysters, you claim we ordered PDQ rolls, which we didn't incidentally. So you can send us a rogue invoice priced at 5 times what our actual supplier charges us. Reporting you to the OFT.

I've had an account for the last couple of years and usually speak to Amber , who is friendly, approachable and professional , the goods always arrive promptly and the prices are highly competitive against the majority of main suppliers

These guys are dodgy scam artists. They send us invoices and harass us for payment even though we have never ordered anything through them

I have been a loyal customer for many years. Friendly staff who are always helpful in providing me with the service I require to suit my needs, even if it is only 1 ink that I want .

I can highly recommend franking supplies, excellent customer service, good value for money and prompt delivery of goods.

TOTAL SCAM

They make out they are your supplier and trick members of staff into agreeing to an order - hugely more expensive than getting them from elsewhere. Yes they accept returns but you have to pay for them! No signed order, completely misleading phone call (they sent us a recording of the order so we are aware of how misleading). We are left with a member is staff distraught at being tricked OVOID AT ALL COSTS AND LET STAFF KNOW THEY COLD CALL TO RIP YOU OFF!!!!

they cold call and trick staff into ordering till rolls. not sure how legally they stand with this but me staff aren't happy. asked them to pick up order.

Have not requested an order from them yet they've sent a semi complete order form. Have asked them to remove our details from their mailing list.

If i could give a zero rating .
This is the worst company i have ever dealt with . They are rude, they lie blatantly . Their toner cartridge was faulty . Their prices look reasonable and then they add on a hefty delivery charge and you find you would be better off buying from the manufacturer. AVOID !

DO NOT USE THIS COMPANY - they lie and cheat their way to get an order from you, be careful as they make it sound like you always order from them and there's a deadline to order Now!