Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Seems to be a massive scam to trap people with orders and then bill them for it. As others have said received a call from this company this morning saying they were our franking machine supplie... Se mere

Bedømt til 1 ud af 5 stjerner

We never set up an account with 'Franking Supplies' they cold called our business and duped a young colleague into placing an order. What Franking Supplies do is state 'that we are your supplier a... Se mere

Bedømt til 5 ud af 5 stjerner

Would recommend franking supplies , really good prices and works out cheaper to go here ,was hassle free and I had really quick delivery as I was needing them urgently. The girl I spoke to was really... Se mere

Bedømt til 1 ud af 5 stjerner

Totally agree with all the other comments here. How on earth is FRANKING SUPPLIES UK LTD allowed to continue to trade??? Some loser called Amber phoned in connection with 'our order' and outright li... Se mere

Virksomhedsoplysninger

  1. Konstruktion og produktion

Oplysningerne kommer fra forskellige eksterne kilder

uy franking ink cartridges for Pitney Bowes, Neopost & Francotyp Postalia small business franking machines online from Franking Supplies UK. Since we first started trading in 2000 Franking Supplies (UK) Ltd has been the cheap place to get all ...


Kontaktoplysninger

1,6

Dårlig

TrustScore 1.5 ud af 5

129 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 40 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Dishonest practice and company

Dishonest practice and company . I am trying to get in touch for sending till rolls which we did not want . I will continue to call them and expect the return delivery charge to be paid by them. They have also invoiced 77 pounds for 80 till rolls ! That’s extortionate . I normally pay 20 pounds for 100 rolls .

25. august 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Questionable selling techniques

Ok, I have edited this as I wrote the last one in the heat of the moment.
Having time to reflect on this I will try and give an honest and objective review.

The company works on a basis that they come across as your official supplier of credit card rolls. So when the call they ask "Hi, just checking to see if you have enough credit card rolls for the next few months".So the person who they called believes it is their usual supplier.

I have paid them for the overpriced and inferior quality rolls, and have spoken to my staff member about how to stay safe from cold callers, with questionable selling techniques.

To sum up,
If I needed credit card rolls would I have called them, maybe as I had never heard of the company.
Would I use them now after this experience, that would be a no.
Would I recommend them to anyone else, also a no.

Anyway, stay safe, and I hope this helps someone.

22. juli 2021
Uopfordret anmeldelse
FRANKING SUPPLIES-logo

Besvarelse fra FRANKING SUPPLIES

We would like to take this opportunity to address labelling our company with the word ‘Scam’ or ‘Scammers’.

As a company we are beginning to find this ongoing and unverified accusation a clear defamation of our business and will seek advice on challenging and removing this specific label going forward. This word is thrown about care-lessly, in what seems to be a ‘sheep like’ following of previous accusations and without justification or proof.

We NEVER send unsolicited goods. Goods are only sent on an agreed order that has been made by a person that has advised they are responsible for ordering and agreed to place an order in their name. All our calls are recorded for training and quality and can be referred to on individual cases where necessary. We offer our customers a no quibble 30-day return policy. We understand that sometime errors may occur by either party and so if you have any queries regarding an order that has been placed, please contact us promptly to enable us to have the oppor-tunity to resolve any issues. If you have failed to respond to our normal invoice payment reminders, and the in-voice is 90+ days overdue and you have not responded with a query, then we will continue our normal collection processes to recover payment or return of goods. This is the same for any company.

The very nature of part of our business is, as with all telephone sales companies, subject to high criticism and for this reason we take all complaints seriously and of course expect some negativity regarding feedback from time to time. We have been trading for over 20 years and serve around 40 thousand customers, of which we have many regular and valued customers. We are mindful of the fact that customers generally take the time to leave a review when they are disgruntled with a service, rather than praise. We are also aware that many comments follow suit of other 'defamatory rants' rather than providing ‘constructive and helpful criticism’, to which the Trustpilot site was originally intended. We would rather spend our time constructively improving systems that are brought to our ‘di-rect attention’ than spend time arguing individual cases via a third-party website. Should you wish to resolve your query please contact us directly with your invoice number and full details – 01843 602277

Bedømt til 1 ud af 5 stjerner

Terrible company using false tactics to…

Terrible company using false tactics to push overpriced compatible cartridges. Twice have asked them not to contact us and yet they tell our receptionists “Will 4 cartridges see you through for your franking machine” making out they are a normal supplier. Then you get hit with a £250 bill for compatibles that are £15 on Amazon.

10. juli 2021
Uopfordret anmeldelse
FRANKING SUPPLIES-logo

Besvarelse fra FRANKING SUPPLIES

Dear David,
Please would you be kind enough to provide us with the invoice number so that we may look into and respond accordingly.
Kind regards
Franking Supplies

Bedømt til 1 ud af 5 stjerner

We experienced their scamming…

We experienced their scamming…
We experienced their scamming techniques like some of the other reviews below.
The good reviews are likely to be by them!
Cold calling and making our receptionist believe they are our normal suppliers. Then hassling us for payment.

29. juni 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

WARNING - Cold Calling Scammers

A telesales representative has cold called my showroom and conned the sales consultant into believing they are 'supplying the PDQ rolls' which has resulted in an unauthorised order being delivered. They are now demanding payment of the invoice or we can cover the costs to return the goods. They even sent me the recording of the phone call...which I don't think they have even listened to....SO obviously a scam.
Not only that, but they even sent the wrong products.

17. juni 2021
Uopfordret anmeldelse
FRANKING SUPPLIES-logo

Besvarelse fra FRANKING SUPPLIES

We would like to take this opportunity to address labelling our company with the word ‘Scam’ or ‘Scammers’.

As a company we are beginning to find this ongoing and unverified accusation a clear defamation of our business and will seek advice on challenging and removing this specific label going forward. This word is thrown about care-lessly, in what seems to be a ‘sheep like’ following of previous accusations and without justification or proof.

We NEVER send unsolicited goods. Goods are only sent on an agreed order that has been made by a person that has advised they are responsible for ordering and agreed to place an order in their name. All our calls are recorded for training and quality and can be referred to on individual cases where necessary. We offer our customers a no quibble 30-day return policy. We understand that sometime errors may occur by either party and so if you have any queries regarding an order that has been placed, please contact us promptly to enable us to have the oppor-tunity to resolve any issues. If you have failed to respond to our normal invoice payment reminders, and the in-voice is 90+ days overdue and you have not responded with a query, then we will continue our normal collection processes to recover payment or return of goods. This is the same for any company.

The very nature of part of our business is, as with all telephone sales companies, subject to high criticism and for this reason we take all complaints seriously and of course expect some negativity regarding feedback from time to time. We have been trading for over 20 years and serve around 40 thousand customers, of which we have many regular and valued customers. We are mindful of the fact that customers generally take the time to leave a review when they are disgruntled with a service, rather than praise. We are also aware that many comments follow suit of other 'defamatory rants' rather than providing ‘constructive and helpful criticism’, to which the Trustpilot site was originally intended. We would rather spend our time constructively improving systems that are brought to our ‘di-rect attention’ than spend time arguing individual cases via a third-party website. Should you wish to resolve your query please contact us directly with your invoice number and full details – 01843 602277

Bedømt til 5 ud af 5 stjerner

Excellent Supplier

Family run business, great customer service, makes keeping track of stock easy, competitive and cheap prices. Overall, I’m pleased with my ink and labels for my Pitney Bowes machine.

3. juni 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Always respectful and lovely staff

Always respectful and lovely staff. Cheap prices, quick delivery, what more could you want from a supplier? Not sure what's going on with the mixed rating because I've never had a bad experience with Franking Supplies!

1. maj 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Classic Office supply scam

Classic Office supply scam: they cold call you and dupe someone on the phone into confirming an 'existing order'. they then send you the goods with an inflated invoice. when you don't pay or send back they say its not been received and make more demands.
Safe to say you've been reported to Action Fraud. I would encourage anyone with a similar experience to report online; its very easy!

28. april 2021
Uopfordret anmeldelse
FRANKING SUPPLIES-logo

Besvarelse fra FRANKING SUPPLIES

We would like to take this opportunity to address labelling our company with the word ‘Scam’ or ‘Scammers’.

As a company we are beginning to find this ongoing and unverified accusation a clear defamation of our business and will seek advice on challenging and removing this specific label going forward. This word is thrown about care-lessly, in what seems to be a ‘sheep like’ following of previous accusations and without justification or proof.

We NEVER send unsolicited goods. Goods are only sent on an agreed order that has been made by a person that has advised they are responsible for ordering and agreed to place an order in their name. All our calls are recorded for training and quality and can be referred to on individual cases where necessary. We offer our customers a no quibble 30-day return policy. We understand that sometime errors may occur by either party and so if you have any queries regarding an order that has been placed, please contact us promptly to enable us to have the oppor-tunity to resolve any issues. If you have failed to respond to our normal invoice payment reminders, and the in-voice is 90+ days overdue and you have not responded with a query, then we will continue our normal collection processes to recover payment or return of goods. This is the same for any company.

The very nature of part of our business is, as with all telephone sales companies, subject to high criticism and for this reason we take all complaints seriously and of course expect some negativity regarding feedback from time to time. We have been trading for over 20 years and serve around 40 thousand customers, of which we have many regular and valued customers. We are mindful of the fact that customers generally take the time to leave a review when they are disgruntled with a service, rather than praise. We are also aware that many comments follow suit of other 'defamatory rants' rather than providing ‘constructive and helpful criticism’, to which the Trustpilot site was originally intended. We would rather spend our time constructively improving systems that are brought to our ‘di-rect attention’ than spend time arguing individual cases via a third-party website. Should you wish to resolve your query please contact us directly with your invoice number and full details – 01843 602277

Bedømt til 5 ud af 5 stjerner

Great service

Great service! Lady on the phone, I didn’t get her name, was very helpful and made sure I had the right size till rolls! Thanks!

18. april 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I have always been pleased with the…

I have always been pleased with the prompt delivery and good quality of the products, the customer service is always second to none. I would and have recommended this company to many people.

11. april 2021
Uopfordret anmeldelse
FRANKING SUPPLIES-logo

Besvarelse fra FRANKING SUPPLIES

Thank you, pleased to be of service

Bedømt til 5 ud af 5 stjerner

Great Service

I have used Franking Supplies for a number of years and always find them to be reliable, orders are delivered quickly, the products are great quality and customer service is excellent.

7. april 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic Customer Service

Fantastic Customer Service.
Very professional when placing my order and despatched exactly asper my instructions.
Will definitely use again and reccomend.

31. marts 2021
Uopfordret anmeldelse
FRANKING SUPPLIES-logo

Besvarelse fra FRANKING SUPPLIES

Thank you Mike

Bedømt til 4 ud af 5 stjerner

Good Service

Came on here just to have a wonder and have seen all of these reviews? I think most of the negative reviews may have got this company mixed with 'The Franking People'?

I have been using Franking Supplies for a couple of years now and none of these reviews describe the Franking Supplies that I know. I wouldn't be worried about buying from here, ever since I have been using them I have received nothing but great service.

30. marts 2021
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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