I’ve had a great experience with this company. Their customer service is excellent—they respond quickly and are very helpful. As a mom to a colicky baby, I had to switch formulas when one wasn’t the r... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
5 stars all the way because it has been 2 years now and I am still with them. For my first baby, I inquired about hypoallergenic formula because i can't even stand the smell of the only 2 choice from... Se mere
Virksomheden har svaret
Very easy ordering process and extremely fast service! Had to switch formula for our baby quickly because she was not able to digest previous formula. We got the new formula delivered quickly and it w... Se mere
Virksomheden har svaret
Formuland has been an absolute lifesaver for our family. Since HiPP Anti-Reflux Formula isn’t available in stores, finding a reliable source was really important to us- and they exceeded every exp... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Established in 2014, Formuland carries the best baby formula brands like Hipp, Holle, Jovie, Lebenswert, Kendamil, Nannycare, and Kabrita. Formuland is founded by parents, and has shipped over 430,000 orders the U.S. and Canada.
Kontaktoplysninger
Tyskland
- care@formuland.com
- formuland.com
4,8
Fremragende
4 t anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service
Great customer service. My formula was running behind due to weather and to ensure my baby wasn’t without the Formuland overnighted us some!
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Formuland
We're happy to hear that our customer service was able to help ensure your baby had what they needed during the weather delay. Thank you for your positive feedback!
The formula didn’t work for my son and…
The formula didn’t work for my son and customer service was incredible! Would buy from them again.
15. januar 2026
Besvarelse fra Formuland
We're glad our customer service met your expectations! We appreciate your feedback and are grateful for your willingness to consider us again.
Me encanta la leche
Me encanta la leche ya que sus ingredientes son saludables para mi bebe ya que no contiene aceite de palmas como otras formula.
22. januar 2026
Besvarelse fra Formuland
Thanks so much for sharing! We’re really glad to hear you love our milk and that the palm-oil-free ingredients give you confidence in nourishing your baby. Your little one’s health and happiness mean everything to us 💛
Hipp ha Dutch
We got the hipp ha formula for my sensitive to dairy baby and it’s been a game changer for him and his reflux and i thankful for it since we tried all the American formulas and nothing helped him. Shipping is fast and we will be ordering more.
15. januar 2026
Besvarelse fra Formuland
We're so happy the formula has helped your baby! It's great to hear that our fast shipping works for you, and we appreciate you ordering from us.
Great company
Formuland Support Services’ customer service is unmatched. They quickly provided a resolution so that I could get the products I needed for my little one who is on a critical transition from breastfeeding to formula.
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra Formuland
We're so glad our customer service team could quickly help during this critical transition. We appreciate you taking the time to share your positive experience!
Received the package okay but it was…
Received the package okay but it was the lack of customer service. I wrote an email to customer service and never got a reply. Being a customer who has spent thousands of dollars with this company, the lack of customer service makes me hesitant to buy from Formuland again.
***Update: Initially, I was disappointed by a lack of response to my email, which was concerning. However, customer service has since reached out to explain that my messages had been filtered into their spam folder. They have now fully resolved my request, and I appreciate them taking the time to track down the issue. Happy to say my confidence in Formuland is restored.
18. januar 2026
Besvarelse fra Formuland
Hello Bao,
Very sorry for the wait and we have reached out to you to help! Very sorry for the delay and here to help please reach out to our email we just sent.
Best Wishes,
Chris
HIPP Ready to Feed
We received our shipment of HIPP ready to feed formula quickly. We travel often and needed to try something that would be easy. Our 2 month old baby loves it compared to the Enfamil ready to feed. We’ll be ordering from here again whenever we need more!
14. januar 2026
Besvarelse fra Formuland
Hi Somaira, Thank you so much for sharing your experience!
We’re so happy to hear your order arrived quickly and that the HiPP ready-to-feed formula has been such a great fit for your baby—especially while traveling. Knowing it’s making things easier for your family means a lot to us. We truly appreciate your trust and look forward to serving you again whenever you need more!
I ordered 6 little oak goat formula…
Edit: the company reached out and made this correct by sending me 5 new undented cans. I ordered 6 little oak goat formula cans and five of them shipped dented. I emailed Formuland twice with photos and heard nothing back. With bacteria contamination going around I was hoping to get a reply, especially considering this was over a $300 purchase and I paid for shipping.
14. januar 2026
Besvarelse fra Formuland
Hi Kady! We’re truly very sorry about this experience, this is absolutely not the level of service we want for our customers, especially when it comes to your baby’s safety and a purchase of this importance.
We completely understand your concern regarding the condition of the cans, and we sincerely apologize for the worry this caused. Our team has already reached out to you via email, and we’re currently working with you directly to resolve this as quickly as possible.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to make things right.
Besvarelse fra Formuland
Hi Michelle, Thank you so much for the kind words!
We’re happy to hear that you’re pleased with both our delivery speed and our responsiveness. We truly appreciate your support!
Fast shipping and user friendly…
Fast shipping and user friendly interface. Love the subscription features!
24. januar 2026
Uopfordret anmeldelse
Besvarelse fra Formuland
Hi Skya! Thank you so much. We’re thrilled to hear you’re enjoying the fast shipping and our user-friendly interface. It’s great to know the subscription features are making things easier for you — we truly appreciate your support!
Thieves
If I could give zero stars I would. I ordered on the 14th of January and have been waiting TWO WEEKS for my formula. I have reached out to customer service twice with ZERO reply. Use organicsbest to order formula. *update they did reach out and make things right. I will still not order from them again due to the risk of shipping taking too long. Thankful the company made well though. *my review was removed i guess when you write a review you can't be truthful!
11. januar 2026
Besvarelse fra Formuland
Dear Kelley,
We understand how important timely delivery is, especially for essential items like formula, and we’re sorry for the worry this has caused. Our customer service team will reach out to you directly to help resolve this as quickly as possible.
Extremely quick and great customer…
Extremely quick and great customer service. Makes being a mom really easy. Thanks Formuland!
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Formuland
We're so glad our quick service and support simplify motherhood for you! Thank you for your wonderful feedback; it means a lot to us.
Besvarelse fra Formuland
Hi Xin, thank you for taking the time to share your experience, we are really glad your order reached you much sooner than expected and that everything went smoothly with delivery, we appreciate your support and hope to serve you again soon.
I can always count on Formuland to…
I can always count on Formuland to deliver the products quickly and safely. Excellent quality!
20. januar 2026
Besvarelse fra Formuland
Hi Ivy, thank you for your kind words! We’re thrilled to hear you can rely on us for quick and safe delivery, and that you’re happy with the quality of our products. We really appreciate your support.
Amazing clean and my son loves it
Amazing clean and my son loves it . Couldn’t be more happy. I even purchased the ready to go formula and it’s a life saver for the overnight feeds and for leaving the house . Would recommend and always have been recommending German formula over everything!
10. januar 2026
Besvarelse fra Formuland
Hi Aminia,
Thank you so much for sharing this. We’re truly grateful!
We’re so happy to hear that your son loves it and that the ready-to-go formula has been such a lifesaver, especially for overnight feeds and when you’re on the go. Knowing that our products make life a little easier for parents means everything to us.
Thank you for your continued support and for recommending German formula . We truly appreciate you!
Fast shipping and easy ordering
Fast shipping and easy ordering interface! The product arrived in perfect condition. Formuland is my new go-to for ordering European formula.
16. januar 2026
Besvarelse fra Formuland
Hi Sascha, thank you so much for the lovely feedback, we are really happy to hear the ordering process felt easy and that everything arrived in perfect condition, it means a lot to be your go to for European formula and we truly appreciate your support.
Amazing customer service! And great products!
I ordered 6 little oaks formula tins and unfortunately they arrived damaged. Customer service promptly got back to me and resolved the issue immediately! I would highly recommend ordering from formuland!
11. januar 2026
Besvarelse fra Formuland
Hi Nicholas, thank you for sharing your experience! We’re glad our team was able to resolve the issue quickly and that you’re happy with the service and products. Your recommendation means a lot to us!
Formula is unmatched!!
Formula is unmatched!!! Customer service is even better! Super responsive, always helpful!! Seriously the best out there!!
24. januar 2026
Uopfordret anmeldelse
Besvarelse fra Formuland
We're happy to hear that you find our formula unmatched and appreciate our customer service. It means a lot to us that we're seriously the best for you!
Customer service is top notch
We had delivery issues strictly due to UPS - it had nothing to do with Formuland. Yet Formuland, answered their customer service email within literal minutes to assist us to get our hypoallergenic formula for our baby - something you can’t just go buy on the store shelf when the shipment is missing for over a week. I highly recommend their product and their customer service team.
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Formuland
We're happy to hear that our customer service team could assist you with the delivery issues. We know how important it is to receive specialized formula promptly, and we appreciate your recommendation.
Customer service is amazing!
Customer service is amazing!
We have been ordering from Formuland since our baby was born and our formula is always on time and in great condition. When we recently had a problem with the delivery carrier, Formuland was kind, quick to respond, and very fast to resolve the issue. Will continue to order from them as my little one grows!
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Formuland
We appreciate you taking the time to share your positive experience. We're happy to hear that our customer service was helpful in resolving the delivery issue and that your orders are always on time.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.