I’ve been using Zen Organic Formula for quite a while now, and I can honestly say they’ve been consistently reliable. My first baby was on HiPP formula, and now my second baby is using it as well... Se mere
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Everything perfect! Customer service was great and when the formula arrived to customs they resolved the issue very fast. The packaging and everything came in perfect conditions.
I always order my formulas from zen organic formula. Shipping to US is super fast and their price is the best you will find!! Customer service is extremely nice, helpful and responsive. I really love... Se mere
Virksomheden har svaret
Ysabel was especially helpful and patient—they took the time to answer all my questions, even when we ran into a custom issue with FedEx. They guided me through everything and made the process much le... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Get the healthiest organic baby formula from trusted European brands. No GMOs or chemicals, just natural goodness. Bundle, subscribe and get up to 30% discount. Worldwide Express Shipping for FREE.
Kontaktoplysninger
Segment 3, Unit A6973, 6921RC, Duiven, Holland
- support@zenorganicformula.com
- zenorganicformula.com
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Everything perfect
Everything perfect! Customer service was great and when the formula arrived to customs they resolved the issue very fast.
The packaging and everything came in perfect conditions.
20. april 2026
I’ve been using Zen Organic Formula for…
I’ve been using Zen Organic Formula for quite a while now, and I can honestly say they’ve been consistently reliable.
My first baby was on HiPP formula, and now my second baby is using it as well. Since having my second, I’ve been ordering through Zen Organic Formula, and every experience has been smooth. Shipping is timely, products always arrive in great condition, and I never have to worry about authenticity.
As a parent, having a trustworthy source for formula makes a huge difference, and this is one less thing I have to stress about. I’ll definitely continue ordering from them!
7. april 2026
Besvarelse fra Zen Organic Formula
Hi Angela,
We’re truly grateful for your continued trust in us, especially for both of your little ones. It means a lot to hear that your experiences have been smooth and reliable, and that you feel confident in the quality and authenticity of our products.
We understand how important it is for parents to have one less thing to worry about, and we’re honored to be a part of your journey. Thank you again for your support and we look forward to continuing to serve you and your family!
Kind regards,
Zen Organic Formula Team
Their customer service is great
Their customer service is great. An actual person emails me back whenever I have an any issues!
16. april 2026
Besvarelse fra Zen Organic Formula
Hi Joyce,
We’re really glad to hear that you’ve had a great experience with our customer service.
We truly appreciate your support and look forward to helping you again whenever you need us!
Kind regards,
Zen Organic Formula Team
Great product and great vendor
Great product and great vendor! We always get both baby’s formula from them and so far very happy!
7. april 2026
Besvarelse fra Zen Organic Formula
Hi!
We’re thrilled to hear you’ve been happy with both the formula and our service. It means so much to us that you trust us for both of your babies’ formula needs. We truly appreciate your support and look forward to continuing to serve your family!
Best regards,
Zen Organic Formula Team
Besvarelse fra Zen Organic Formula
Hi Ardit,
We’re so glad to hear that you found our prices great and that your formula arrived on time. We truly appreciate your support and look forward to serving you again!
Kind regards,
Zen Organic Formula Team
I ordered from this retailer and extremely disappointed
I ordered from this retailer and experienced a significant shipping delay due to the package being held for clearance. I have ordered the same formula other retailers for 6 months, this has never happened with any other company. Despite that, I waited for over a week for the clearance delay to resolve even though I had to rush order another can from other retailer - paying a premium even though the delay was not my error. Zen organic formula only offered a paltry $15 discount off my next order.
When the order arrived, I discovered they sent me an incorrect formula that I can’t use due to my daughter’s allergy. I have been emailing them to resolve this and no response even though the box is untouched and I offered to ship it back the same day it finally delivered (in a damaged outer box nonetheless). Extremely disappointed and will never order from this retailer again - be prepared for delays and meaningless customer service messages that go nowhere.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Zen Organic Formula
Hi Shireen,
Thank you for your review, and we sincerely apologize for the experience you’ve had.
We understand how frustrating the delay and overall situation must have been, especially given the urgency of your baby’s needs. We also apologize for the lack of timely response from our side, as this is not the level of service we aim to provide.
Upon review of your order, it appears that the incorrect item was originally selected. However, as a one-time exception and in consideration of your situation, we have arranged for the correct formula to be sent to you.
We truly regret the inconvenience this has caused and appreciate your patience while we worked to resolve the matter. Please know that we are taking your feedback seriously to improve both our communication and overall customer experience.
If there is anything further we can assist you with, please don’t hesitate to let us know.
Kind regards,
Zen Organic Formula Team
Ysabel was especially helpful and…
Ysabel was especially helpful and patient—they took the time to answer all my questions, even when we ran into a custom issue with FedEx. They guided me through everything and made the process much less stressful. Overall, I’m very satisfied and would definitely order from them again.
25. marts 2026
Besvarelse fra Zen Organic Formula
Hi Amy,
Thank you so much for your kind words!
We’re thrilled to hear that we were able to assist you and make the process smoother, especially when navigating the customs issue with FedEx. Providing patient and helpful support is very important to us, and we’re so glad it made a difference in your experience.
We truly appreciate your trust and look forward to serving you again in the future!
Kind regards,
Zen Organic Formula Team
fast shipping
fast shipping, all products arrived in great condition and their prices were very competitive
23. februar 2026
Besvarelse fra Zen Organic Formula
Hi Madalyn,
Thank you so much for your kind review! We’re delighted to hear that your order arrived quickly and in great condition, and that you found our prices competitive. We truly appreciate your support and look forward to serving you again!
Kind regards,
Zen Organic Formula Team
Great price and fast shipping
I always order my formulas from zen organic formula. Shipping to US is super fast and their price is the best you will find!! Customer service is extremely nice, helpful and responsive. I really love that they almost always have 6+1 or 12+2 deal and sometimes even more discounts. They also cover tariff for over $250 orders so I am extremely satisfied. I will continue to use zen organic for my 2nd and 3rd baby to come!!
30. november 2025
Uopfordret anmeldelse
Besvarelse fra Zen Organic Formula
Hi!
Thank you so much for your amazing review!
We’re truly grateful for your continued trust in us and are so happy to hear that you’ve had such a positive experience with our shipping speed, pricing, and customer service. It means a lot to us that you appreciate our bundle deals and tariff coverage, we always aim to provide the best value and support for our customers.
We’re honored to be part of your journey not just now, but for your growing family as well. Thank you for choosing us and we look forward to continuing to serve you and your little ones in the future!
Kind regards,
Zen Organic Formula Team
Besvarelse fra Zen Organic Formula
Hi Amber,
Thank you for your review! We’re so glad to hear everything has been very good so far 😊
Kind regards,
Zen Organic Formula Team
A truly fantastic product
A truly fantastic product! Since we live in the US, we compared this formula with an American alternative — and honestly, the German manufacturer exceeded all expectations. The quality is outstanding, and you can really feel the difference. Highly recommended!
9. marts 2026
Besvarelse fra Zen Organic Formula
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience and that the quality of the formula stood out even when compared to alternatives. It means a lot to us that you can truly feel the difference. We deeply appreciate your recommendation and your support!
Besvarelse fra Zen Organic Formula
Thank you for your feedback! We're glad to hear you were happy with the fast delivery. We appreciate your support and look forward to serving you again!
Great product and quick delivery in US
They were prompt in product fulfillment and the exact product was sent. The pricing was fair as well.
25. juli 2025
Besvarelse fra Zen Organic Formula
Thank you for your kind feedback! We're glad to hear that you were satisfied with our prompt fulfillment, accurate delivery, and fair pricing. We truly appreciate your support and look forward to serving you again in the future.
Recommend 100%
My experience with Zen Organic was very positive. The order arrived before the expected date and we appreciated it a lot, since we were running low on formula. Happy with the service and the product.
24. februar 2026
Besvarelse fra Zen Organic Formula
Thank you so much for sharing your experience! We're delighted to hear that your order arrived ahead of schedule, especially when you needed it most. It means a lot to us that you’re happy with both the service and the product. We truly appreciate your support and look forward to continuing to serve you and your family.
I ordered HiPP PRE HA formula for my…
I ordered HiPP PRE HA formula for my twin babies. I haven’t given birth yet, but I’m preparing in advance since I live in the USA and like to be proactive and well-prepared.
I’ve heard very good recommendations about this formula. After doing a lot of research and comparing different options, this one stood out to me the most because it is very gentle on babies’ stomachs. That was extremely important to me.
I feel confident that once my babies are born, this formula will work well for them. The shipping was also super fast — it arrived in less than a week — and all 12 boxes I ordered came in perfect condition.
Thank you so much. I’m very happy with my purchase!
16. februar 2026
Besvarelse fra Zen Organic Formula
Thank you so much for your kind review, and congratulations on your upcoming twins! We're glad to hear that your order arrived quickly and in perfect condition. It’s wonderful that you took the time to research and chose HiPP PRE HA for its gentle formulation. Wishing you all the best for a smooth delivery and a beautiful start with your little ones!
BEST FORMULA!!!
I never once was worried feeding my baby this formula, this year there were so many formula recalls in the US but never was HIPP recalled! My baby is happy and healthy and strong and I am so grateful for Zen Organic for delivering it to me!
28. februar 2026
Uopfordret anmeldelse
Besvarelse fra Zen Organic Formula
Thank you so much for your thoughtful review! We’re truly grateful for your trust and so happy to hear that your baby is healthy, happy, and thriving on HiPP. Providing families with reliable products and dependable delivery means everything to us, and we appreciate you choosing Zen Organic Formula to support your little one’s nutrition.
Buyers be aware
Buyers be aware, though its Web site states "skip the 15% tariffs", that may not be true for all.
I placed an order for well over $800, I received an invoice from UPS, with 200% tariff on my baby formula order, total charge of $330.
I notified ZenOrganic of this invoice a month ago, still without any resolution.
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Zen Organic Formula
We’re very sorry for the frustration and concern this situation has caused. Please understand that we take matters like this very seriously. Our team has already filed a formal dispute regarding these charges with the carrier and we are currently waiting for their resolution. Unfortunately, tariff and customs assessments are determined by local authorities and carriers, but we are actively following up to seek clarification and a fair outcome. We truly appreciate your patience and will continue to keep you updated as soon as we receive a response.
Highly recommend looking elsewhere
Highly recommend looking elsewhere. Package was lost in transit, company refunded my money. Connected with the company and they told me I could pay it or leave it. Just to get a bill from FedEx that was sent to collections. Horrible experience.
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra Zen Organic Formula
We’re very sorry to hear about your experience and truly regret the frustration this situation has caused. This is certainly not the level of service we strive to provide. We understand how concerning it must have been to receive a bill notice, especially after the order was refunded, and we apologize for the stress and confusion surrounding this matter. Please reach out to us directly at support@zenorganicformula.com with your order details so we can look into this further and work toward a proper resolution.
Order placed - no delivery!
I placed an order for six cans but after more than 16 days without delivery, I contacted customer support. My package was stuck at customers and they were unable to give me any further information. After requesting a refund, they agreed to honor it.
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Zen Organic Formula
Thank you for sharing your feedback, and we sincerely apologize for the delay you experienced with your order; unfortunately, customs processing times are outside of our control and can sometimes cause unexpected hold-ups. We’re glad we were able to honor your refund request and appreciate your patience and understanding throughout the situation.
Super fast shipment
Super fast shipment, while Hipp German Bio Combiotik Stage Pre resolved my baby’s stomach issues within one week! Reordering now to try other stages of Hipp formula from Zen Organic Formula!
27. november 2025
Besvarelse fra Zen Organic Formula
Thank you so much for your kind review. We’re thrilled to hear that HiPP German Bio Combiotik Stage PRE helped resolve your baby’s stomach issues so quickly and that you were happy with our fast shipping, and we truly appreciate you choosing Zen Organic Formula for your little one’s nutrition!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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