Rosie was helpful and knowledgeable. The sample was correct and had been accurately described on the website. It’s amazing how many 14 mm samples I received from other suppliers when I asked for 20mm!... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
For communication and dealing with Fran it’s a 5/5. Excellent communication, super helpful and was very helpful indeed. My only criticism is around the delivery timings as well as quality control... Se mere
Virksomheden har svaret
Big thanks to Fran for a very straightforward purchasing and delivery experience. I rarely write reviews, but have been really impressed with Floorsave from start to finish. Their free samples were be... Se mere
Virksomheden har svaret
Very pleased with our purchase, but still yet to install the click and lock tiles. 30 year warranty for residential use and 10 year warranty on commercial use. 100% waterproof. Built in underlay. What... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
One of the leading wood and laminate flooring suppliers online, we also offer a wide range of flooring accesories to complete. Established in 1993, Floorsave offers expert advice as well as quality products at low prices.
Floorsave - Customer service
Skrevet af virksomheden
- Excellent customer service
- Due to our wide range of flooring knowledge floorsave.co.uk can offer expert advice on all your wood or laminate flooring needs.
Fast shipping
Floorsave can get deliveries to your property within 48 hours of order. (Excludes weekends and Bank Holidays)
Order before 1pm and have your flooring delivered within 2 working days
Kontaktoplysninger
84 B&C London road, TN4 0PP, Tunbridge Wells, Storbritannien
- 01892576540
- sales@floorsave.co.uk
- floorsave.co.uk
4,8
Fremragende
999 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My samples did not arrive so I called…
My samples did not arrive so I called and spoke to a lady who was extremely helpful and she resent samples. Excellent customer service.
9. marts 2025
Besvarelse fra Floorsave
Thanks for taking the time to review our service. We do send out a lot of samples and they can occasionally get lost. We will always re-send them if they haven't arrived, normally we would expect them to reach customers within a day or two.
Kind regards,
The Floorsave Team.
Great service samples arrived next day
Great service samples arrived next day
My main order almost the same and the brick slips look fantastic
19. februar 2025
Besvarelse fra Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Samples of wood flooring
The products that I requested were delivered very promptly thank you very much excellent service
4. marts 2025
Besvarelse fra Floorsave
Thanks for your review. Please let us know if you need any further help choosing your flooring.
Kind regards,
The Floorsave Team.
Nice samples, quick delivery
Received samples very quickly & quality was good, thank you
12. februar 2025
Besvarelse fra Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
The flooring was delivered on time and…
The flooring was delivered on time and was a good quality engineered wooden flooring
12. februar 2025
Besvarelse fra Floorsave
Thanks for your review. We are glad you are happy with the service and your oak flooring.
Kind regards,
The Floorsave Team.
Besvarelse fra Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave team.
Good customer service
Good customer service. Prompt response to emails. Order was delivered in time
3. februar 2025
Besvarelse fra Floorsave
Thank you for taking time to review our service. We hope you are happy with your flooring and will consider us for any future projects.
Kind regards,
The Floorsave Team.
relayin our front lounge area
we are considering relaying our front lounge floor and needed ideas on how to do it .Floorsave , sent samples and advise ,
26. januar 2025
Besvarelse fra Floorsave
Thank you for taking the time to review our service. Please let us know if you need any further help or samples.
Kind regards,
The Floorsave Team.
Besvarelse fra Floorsave
Thanks for taking the time to review our service. We are glad you are happy and hope you love your flooring too.
The Floorsave team.
A great website
A great website. Easy to order a sample which arrived super quickly. Thank you
9. december 2024
Besvarelse fra Floorsave
Thanks for your review. Please let us know if you need any further help with your flooring.
Kind regards,
The Floorsave Team.
Besvarelse fra Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Besvarelse fra Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Besvarelse fra Floorsave
Thank you for your review. Please let us know if you need any help or advice with your samples.
Kind regards,
The Floorsave Team.
Great communication throughout the…
Great communication throughout the sale, fast delivery times, great products lots of choices.
4. november 2024
Besvarelse fra Floorsave
Thanks for taking the time to review our service, we are glad you are happy with the flooring too!
Kind regards,
The Floorsave Team.
Besvarelse fra Floorsave
Thanks for your review. Please let us know if we can be of any help for any future projects you have.
Kind regards,
The Floorsave Team.
Besvarelse fra Floorsave
Thanks for taking the time to review our flooring and service. We are glad you are happy with it. Please send us some photos if you can, we love to see the finished project.
Kind regards,
The Floorsave Team.
Quick efficient response
4. november 2024
Besvarelse fra Floorsave
Thanks for your review.
Please let us know if you need any further help or advice for your flooring.
Kind regards,
The Floorsave Team.
Great experience (yet again!)
Great experience (yet again!). Great products, very reasonably priced with fantastic customer service. We were rung within a day of ordering to arrange delivery, everything was fully explained and the experience matched the promise. HIGHLY recommended.
24. oktober 2024
Besvarelse fra Floorsave
Thanks very much for your review. We are really glad that you are happy with your flooring and our service.
Kind regards,
The Floorsave Team.
Very helpful
21. oktober 2024
Besvarelse fra Floorsave
Thank you for your review. We are always happy to help with any enquiries online or over the phone.
Kind regards,
The Floorsave Team.
Excellent customer service and high quality product
The laminate I wanted was not in stock. I called Floorsave to find out when it would next be back in stock and the lady I spoke to went out of her way to locate me some. Excellent customer service throughout. Quick delivery of samples and final order. I am not a DIYer yet the laminate was easy to lay and it looks amazing! I will definitely be buying more from this company again.
2. august 2024
Besvarelse fra Floorsave
Thanks for taking the time to review our service. We are glad that we were able to help source the product for you and that you are happy with the result.
Kind regards,
The Floorsave Team.
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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