Woodandbeyond Anmeldelser 6.269

TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

First time bought LVT solely seeing samples at home. Decided to go with W&B for their customer service as LVT looked similar to me from different brand. They went extra miles to suggest similar shade... Se mere

Bedømt til 5 ud af 5 stjerner

Needed a good quality LVT flooring. Found Wood & Beyond online.Needed to call for some advice. From the first contact with them it has been a pleasure. They sent out samples immediately. Kept my init... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great service! I specifically recommend Natalie, who guided me with competence and knowledge of their products. I can also confirm that Wood&Beyond offers quite good value for money.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great experience in store with Cheuk-yee. They also had an Easter sale on so was able to secure a good price. They have a range of different colours and specs to choose from. Quick delivery and instal... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Indretningsarkitekt

Oplysningerne kommer fra forskellige eksterne kilder

Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

6 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 81 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

First time bought LVT solely seeing…

First time bought LVT solely seeing samples at home. Decided to go with W&B for their customer service as LVT looked similar to me from different brand. They went extra miles to suggest similar shade when my desired on run out. Communication with Veronica was wonderful as well. Always replies promptly. Can't comment on longevity of the flooring as just laid down. Will be back again after few months to rate it.

17. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid this company at all costs

Avoid this company at all costs. We bought flooring for two rooms, it arrived and looked nothing like the samples we saw, completely different knot patterns and density of knots that fall outside of the expected variation found in a natural product. This ruined the look of our renovation. The company offered no compensation whatsoever. Then we had underlay (unused and only bought on wood and beyond’s insistence) and leftover flooring, we paid for these to be sent to the warehouse for return, the company then said they were not delivered. After weeks of complaining. They miraculously found our return and then claimed it arrived damaged! Finally they agreed to a partial refund after much correspondence. It was almost as if they were doing everything in their power to not refund us for anything. Horrible to do business with - avoid this company.

19. februar 2026
Uopfordret anmeldelse
Woodandbeyond-logo

Besvarelse fra Woodandbeyond

Thank you for your feedback. We are very sorry to hear that you are not satisfied with your purchase and the experience you have had.

Firstly, we would like to clarify that the product you purchased is a natural grade flooring. As outlined in our product information and terms, this grade will include natural characteristics such as knots, variations in knot density, and colour variation. These features are inherent to the product and are considered normal, not faults. Each plank is unique, and some variation from samples should always be expected with natural wood flooring.

We would also like to highlight that we always advise customers to carefully inspect the flooring prior to installation. If you are not happy with the appearance, the material should not be installed, as installation is deemed as acceptance of the product.

As previously advised, we did offer you the option to return the goods in line with our terms and conditions. We understand there were delays regarding the return, however once the goods were received and assessed, we worked with you to reach a resolution and agreed to a partial refund as a goodwill gesture.

We are sorry that you feel dissatisfied, however we believe we have acted in accordance with our policies and have made reasonable efforts to resolve the matter.

If you would like to discuss anything further, please feel free to contact us directly.

Bedømt til 5 ud af 5 stjerner

Excellent service.

Excellent service.

14. april 2026
Uopfordret anmeldelse
Woodandbeyond-logo

Besvarelse fra Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Bedømt til 4 ud af 5 stjerner

Easy order process and staff helpful

Easy order process and staff helpful. Floor sample looks good.

14. april 2026
Uopfordret anmeldelse
Woodandbeyond-logo

Besvarelse fra Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Really great experience with W&B…

Really great experience with W&B everyone is super helpful and eager to help! They have a great range of flooring with some great prices! Would definitely recommend!!

Olivia

14. april 2026
Uopfordret anmeldelse
Woodandbeyond-logo

Besvarelse fra Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Great service

Great service! I specifically recommend Natalie, who guided me with competence and knowledge of their products. I can also confirm that Wood&Beyond offers quite good value for money.

13. april 2026
Uopfordret anmeldelse
Woodandbeyond-logo

Besvarelse fra Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Bedømt til 5 ud af 5 stjerner

The service has been excellent.

18. marts 2026
Uopfordret anmeldelse
Woodandbeyond-logo

Besvarelse fra Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Needed a good quality LVT flooring

Needed a good quality LVT flooring. Found Wood & Beyond online.Needed to call for some advice. From the first contact with them it has been a pleasure. They sent out samples immediately. Kept my initial order but waited for me to confirm colour match. All done very efficiently. The staff in the office were excellent and very helpful. Prices competitive. Highly recommend this company. If you speak with Cheuk she is charming and a pleasure to deal with.
A good experience.

13. april 2026
Uopfordret anmeldelse
Woodandbeyond-logo

Besvarelse fra Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Bedømt til 5 ud af 5 stjerner

Great service

Great service, good quality.

9. april 2026
Uopfordret anmeldelse
Woodandbeyond-logo

Besvarelse fra Woodandbeyond

We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.

Bedømt til 5 ud af 5 stjerner

Wood and Beyond's service has been…

Wood and Beyond's service has been first class. I visited the shop and the staff were very helpful and all phone queries were efficient and friendly.

10. april 2026
Uopfordret anmeldelse
Woodandbeyond-logo

Besvarelse fra Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Very good responsive personnel

Very good responsive personnel, polite communication and good attitude, very happy to choose flooring from these guys, hopefully quality of customer service will match product I bought it. Thanks so much 5*

10. april 2026
Uopfordret anmeldelse
Woodandbeyond-logo

Besvarelse fra Woodandbeyond

We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.

Bedømt til 5 ud af 5 stjerner

‘Above and beyond again!’

‘Above and beyond again!’
Maria was extremely helpful and knowledgeable guiding me through the ordering process of the flooring her colleague Cheuk had previously sorted for me.
Many thanks to the wood and beyond team!

9. april 2026
Uopfordret anmeldelse
Woodandbeyond-logo

Besvarelse fra Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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