Maria was incredibly helpful and friendly when we ordered our flooring. She guided us through placing the order online and made the whole process easy and straightforward. We really appreciated her su... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lovely people to deal with. The team at Wood and Beyond are helpful, knowledgeable lovely people who are a different league to some of the chain shops we went into. They are an independent family busi... Se mere
Virksomheden har svaret
Wood and beyond have been really helpful in advising us on our order and choosing our flooring. Samples were much better quality than other ones we had! We also required delivery at short notice and t... Se mere
Virksomheden har svaret
Natalia was a pleasure to deal with, it’s a shame that only 5 stars are available to give, therefore here are another 5 to make 10! ⭐️⭐️⭐️⭐️⭐️
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.
Kontaktoplysninger
877 Finchley road, NW11 8RR, LONDON
- 02038690900
- info@woodandbeyond.com
- www.woodandbeyond.com
4,7
Fremragende
6 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I would like to thank Maria and Cheuk
I would like to thank Maria and Cheuk, for their professional Service and support , to enable me to reserve and keep the current discount that was on the website. Samples was sent and received by courier in a couple of days. Highly recommended company.
I will be using there services again when I’m proceeding on my order
Kind Regards
Phil Presbury
30. august 2026
Uopfordret anmeldelse
Besvarelse fra Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Customer Service
Great customer service, really appreciated how helpful Cheuk was with my order.
30. august 2026
Uopfordret anmeldelse
Besvarelse fra Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Nice service in London showroom
Maria was very helpful with explaining the difference in flooring types, finishes and trends. Very pleased with her service and help.
29. august 2026
Uopfordret anmeldelse
Besvarelse fra Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Thank you Maria
Thank you Maria - very helpful and order placed! Cannot wait for my order to arrive
28. august 2026
Uopfordret anmeldelse
Besvarelse fra Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Cheuk has been amazing to work with
Cheuk has been amazing to work with. He has given me invaluable advice on my flooring, and I'd highly reccomend this company for flooring.
26. august 2026
Uopfordret anmeldelse
Besvarelse fra Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
The service has been excellent from…
The service has been excellent from start to finish. I ordered several samples, all of which were delivered the very next day, which was really impressive. I also exchanged emails with Maria about my requirements, and she was incredibly helpful, knowledgeable and responsive throughout.
26. august 2026
Uopfordret anmeldelse
Besvarelse fra Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
The staff are extremely helpful at Wood…
The staff are extremely helpful at Wood and Beyond - always willing to share advice and flex, where possible, to meet your needs.
26. august 2026
Uopfordret anmeldelse
Besvarelse fra Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
My second order with Wood & Beyond
I placed my second big order with Wood & Beyond very quickly. The policy is very clear and gives me enough flexibility and time to amend it if needed. Really appreciate the assistance I got in store and over the phone.
25. august 2026
Uopfordret anmeldelse
Besvarelse fra Woodandbeyond
Thank you for your review. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Lucky to find a local shop…
I was lucky to find a local shop selling engineered wood flooring. The lady in the shop was knowledgeable and helpful. They had nice big flooring samples to show and smaller ones to take with you. I contacted them afterwards to query things and was provided helpful answers
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Besvarelse fra Woodandbeyond
Thank you for taking the time to leave us your review.
Really helpful and efficient service…
Really helpful and efficient service from Cheuk and the sample arrived promptly. The product looks fantastic, just what we wanted. Can't wait to see the floor all finished.
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Woodandbeyond
Thank you for taking the time to leave us your review.
We are delighted to hear that you were happy with both our products and the service provided. Customer satisfaction is extremely important to us, and it is always rewarding to know that our efforts are appreciated.
We look forward to welcoming you again in the future and assisting you with any upcoming projects.
Definitely recommend!
Wood and beyond have been really helpful in advising us on our order and choosing our flooring. Samples were much better quality than other ones we had! We also required delivery at short notice and they have been great in organising this for us. Cheuk has been fantastic! Can’t wait to receive our order!
21. august 2026
Uopfordret anmeldelse
Besvarelse fra Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Secured Promo over the phone
Ordered samples and were arriving after the promo was due to end. I called up and Cheuk-Lee Liu said I could secure the promo with a £50 deposit. Samples now arrived so will be placing an order without missing out on the promo. Good service.
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Great experience
Great experience, really helpful and quick to reply. Offered us a price that I was happy with. Offering free samples is great too
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Woodandbeyond
We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.
Besvarelse fra Woodandbeyond
Thank you for your positive feedback.
Great customer service quality product…
Great customer service quality product and smooth communication
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Woodandbeyond
Thank you for taking take to review our services. We appreciate.
Besvarelse fra Woodandbeyond
We truly appreciate your support and hope you enjoy your new flooring!
Good first impressions
Not received flooring yet, but excellent customer service so far
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Woodandbeyond
Thank you for your kind review! We’re delighted to hear that your first experience with Wood and Beyond has been a positive one. We hope everything continues to go smoothly with your order and that you’ll be just as pleased when your new flooring arrives. Thank you for choosing us!
Excellent customer service
After an unexpected problem with my delivery date, Natalia was extremely helpful and provided an alternative but similar product, with lots of extra pictures etc , which enabled me to make a change to my order within the time frame I needed, and i await a delivery next week, which is great. Thank you very good customer service
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Woodandbeyond
Thank you very much for your kind words. We’re sorry that there was an unexpected change to your original delivery date, but we’re delighted that our team was able to help find a suitable alternative and provide the information and pictures you needed to make a quick decision. We’re glad we could find a solution within your timeframe and hope your delivery next week goes perfectly. Thank you for choosing Wood and Beyond!
Very helpful Team and patient with us…
Very helpful Team and patient with us as we tried to choose the flooring that was perfect for our house. Thanks for making it easy ! Great prices too !
9. august 2026
Uopfordret anmeldelse
Besvarelse fra Woodandbeyond
Thank you for your wonderful review! We’re so pleased our team could help you find the flooring that was right for your home and make the process easier for you. It’s fantastic to hear you were happy with our prices too. We really appreciate you choosing Wood and Beyond and hope you love your new floor!
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