Rosie was helpful and knowledgeable. The sample was correct and had been accurately described on the website. It’s amazing how many 14 mm samples I received from other suppliers when I asked for 20mm!... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
For communication and dealing with Fran it’s a 5/5. Excellent communication, super helpful and was very helpful indeed. My only criticism is around the delivery timings as well as quality control... Se mere
Virksomheden har svaret
Big thanks to Fran for a very straightforward purchasing and delivery experience. I rarely write reviews, but have been really impressed with Floorsave from start to finish. Their free samples were be... Se mere
Virksomheden har svaret
Very pleased with our purchase, but still yet to install the click and lock tiles. 30 year warranty for residential use and 10 year warranty on commercial use. 100% waterproof. Built in underlay. What... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
One of the leading wood and laminate flooring suppliers online, we also offer a wide range of flooring accesories to complete. Established in 1993, Floorsave offers expert advice as well as quality products at low prices.
Floorsave - Customer service
Skrevet af virksomheden
- Excellent customer service
- Due to our wide range of flooring knowledge floorsave.co.uk can offer expert advice on all your wood or laminate flooring needs.
Fast shipping
Floorsave can get deliveries to your property within 48 hours of order. (Excludes weekends and Bank Holidays)
Order before 1pm and have your flooring delivered within 2 working days
Kontaktoplysninger
84 B&C London road, TN4 0PP, Tunbridge Wells, Storbritannien
- 01892576540
- sales@floorsave.co.uk
- floorsave.co.uk
4,8
Fremragende
999 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave team.
Floorsave are great
Floorsave are great, the floor we chose was a bargain and we are really pleased with the quality, many thanks
4. december 2025
Besvarelse fra Floorsave
Thanks for taking the time to review our service. We are really happy you are pleased with the floor and the price! Thanks again.
Kind regards, The Floorsave Team.
Besvarelse fra Floorsave
Thanks for your review. We are glad we were able to help again, we hope you are really happy with your new flooring.
Kind regards, The Floorsave Team.
Samples sent very quickly
Samples sent very quickly, had occasion to call and the girls there were most helpful.
10. februar 2026
Besvarelse fra Floorsave
Thanks for taking the time to review us. We hope you love your new flooring and are glad you were happy with our service.
Kind regards,
The Floorsave team.
Samples arrived quickly.
27. januar 2026
Besvarelse fra Floorsave
Thanks for your review. Please let us know if you need any further help with your flooring.
Kind regards,
The Floorsave team.
Prompt service in sending out an…
Prompt service in sending out an example piece of wood flooring.
1. januar 2026
Besvarelse fra Floorsave
Thanks for your review. Please let us know if you need any more help choosing your flooring.
Kind regards,
The Floorsave Team.
The sample pretty much came over night
The sample pretty much came over night. Very efficient !
15. januar 2026
Besvarelse fra Floorsave
Thanks for your review. Please let us know if you need any further help choosing your flooring.
Kind regards,
The Floorsave Team.
Only requested samples but it was…
Only requested samples but it was extremely efficient and fast delivery
13. januar 2026
Besvarelse fra Floorsave
Thanks for your review, do let us know if you need any further help choosing your flooring.
Kind regards,
The Floorsave Team.
Only ordered samples which arrived very…
Only ordered samples which arrived very quickly.
10. januar 2026
Besvarelse fra Floorsave
Thanks for your review. Please let us know if you need any further help choosing your floor.
Kind regards,
The Floorsave Team.
Quick response
29. december 2025
Besvarelse fra Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Besvarelse fra Floorsave
Thanks for your review. Please let us know if you need any further help with your purchase.
Kind regards,
The Floorsave Team.
Honorable.
Honorable.
They offered me a free sample, and the delivery was free and very prompt.
11. december 2025
Besvarelse fra Floorsave
Thanks for taking the time to review our service, we hope you are really happy with the flooring. Happy Christmas and hope to hear from you in the new year .
Kind regards,
The Floorsave team
Besvarelse fra Floorsave
Thanks for taking the time to review our service, we hope you are really happy with the flooring.
Kind regards,
The Floorsave team.
Besvarelse fra Floorsave
Thanks for your review. Please let us know if you need any more help choosing your flooring.
Kind regards,
The Floorsave Team.
Very quick delivery and ideal sample to…
Very quick delivery and ideal sample to show quality of floor you want.
27. oktober 2025
Besvarelse fra Floorsave
Thanks for your review. Please let us know if you need any further information or help.
Kind regards,
The Floorsave team.
You delivered a sample of flooring the…
You delivered a sample of flooring the next day and I’ve chosen two I would like to order excellent flooring.
7. november 2025
Besvarelse fra Floorsave
Thanks for taking the time to review our service. We appreciate all reviews but like the good ones best, thank you! We look forward to you placing your order.
Kind regards,
The Floorsave team.
Fran was brilliant !
Fran was brilliant, sound advice, keeping me informed from order to delivery.
Would happily recommend Floor Save!
5. november 2025
Besvarelse fra Floorsave
Thanks for taking the time to review our service. We appreciate all reviews but like the good ones best, thank you!
Kind regards,
The Floorsave team.
Kept informed of shipping information
Kept informed of shipping information. arrived on time in good condition. Well packaged. Product excellent and as described.
4. november 2025
Besvarelse fra Floorsave
Thanks for taking the time to review our service. We appreciate all reviews but like the good ones best, thank you!
Kind regards,
The Floorsave team.
Besvarelse fra Floorsave
Thanks for your review. Please let us know if you need any further help or information.
Kind regards,
The Floorsave team.
Great service, great product, staff where reall polite & helpful
After much searching, your company had the product i needed, the sample wood was sent swiftly & when i spoke to beth to place the order , she was more than helpful, polite & charming.
Thank you
24. oktober 2025
Besvarelse fra Floorsave
Thanks very much for taking the time to review our service and your lovely review. It really does mean a lot to get feedback, especially when we are complimented so kindly!
Kind regards,
The Floorsave team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.