I booked my MOT with this repair shop. They quoted me £850 for service + MOT work and I agreed. A few hours later they called saying the cost is now £2200 because of an "ignition failure" the... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Well what can we say, absolutely brilliant, Emma on reception was a star, she helped us with the nightmare that was the warranty company, 6****** for Emma, our car was sorted quickly and efficiently.... Se mere
Virksomheden har svaret
Took my car Merc GLA to Five Star after 3 other garages (including main dealer) couldn't point to exact cause of issues was having for over a year (GPF filter getting clogged triggering engine warning... Se mere
Virksomheden har svaret
Fantastic customer service, ‘what a breath of fresh air’. Main dealers should go to 5 Star and get some much needed training from Asif and his team! Everyone is so helpful and friendly and they g... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Five Star Autocentre for MoT & Service. An award winning MoT testing and servicing garage in Huddersfield. If you need a car service, MOT or car repairs in the Huddersfield area for all range of manufacturers’ vehicles, our friendly local technicians are here to help.
Kontaktoplysninger
The Triangle, Allen Row, Paddock, HD1 4RN, Huddersfield, Storbritannien
- (01484) 545422
- info@fivestarautocentre.co.uk
- fivestarautocentre.co.uk
4,2
God
723 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Top service
Top service. Very professional and attentive to detail. Highly recommended
20. juli 2020
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Anne,
Thank you very much for leaving us a 5 star review. We hope to see you again in the future!
Kind regards,
Natalie
Manager
First time I had used five star auto…
First time I had used five star auto centre based on recommendations by the RAC patrol officer. I must say I was not disappointed fantastic service honest transparently transparent. Would highly recommend them to motorist.5 out of 5
16. juli 2020
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Annete,
Thank you very much for leaving us a 5 star review. We always appreciate customer feedback and glad you had a great experience with us!
We hope to see you again.
Kind regards,
Natalie
Manager
Don't really deserve the 1 Star
Don't really deserve the 1 Star. Total RIP off. £80 for tracking when you can get it done for £20 -£25 somewhere . They don't tell you how much then just charge what they feel. It was the 1st time I'd used them - never again.
9. juli 2020
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hello Chloe, thank you for leaving your kind review. Thank you for your business. You asked us to carry out a wheel alignment and we accommodated you at a last minute request. Despite being fully booked we fitted you in. All our prices are clearly visible on our website for complete transparency. When it came to paying at the end you insisted you only wanted to pay £20 for the wheel alignment as mentioned also in your original unedited review. Unfortunately to maintain high standards and invest in quality equipment and staff we are unable to offer wheel alignment at this price and we do hope and wish you the best of luck in finding a garage that does.
Natalie
Manager
Impressed with the quality of…
Impressed with the quality of workmanship. No hesitation on returning in near future. Thank you
8. juni 2020
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Kimberley,
Thank you so much for leaving us a great 5 star review. We look forward to seeing you next time!
Kind regards,
Natalie
Manager
Excellent service from the whole team
I cant praise the whole team highly enough for the excellent level of customer service & pride they take in their work. I had a issue with my brakes & they checked the issue & solved it same day including coming to get the car as I felt it was unsafe to drive, thanks!
3. juni 2020
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Jenny,
Thank you so much for leaving us a great 5 star review. We really appreciate your kind words and will pass onto the team!
Kind regards,
Natalie
Manager
60% percent cheaper than the Audi…
60% percent cheaper than the Audi dealers. They used genuine pets for my car. I would not hesitate in recommending them. Good professional service form start to finish.
2. juni 2020
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Dear Noreen,
Thank you so much for leaving us a great 5 star review. We always use genuine parts for Audi services and believe in quality. Same service without the main dealer price tag :-).
Kind regards,
Natalie
Manager
Good prompt service very good turn…
Good prompt service very good turn around best of all provided a loan vehicle free of charge.
26. maj 2020
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Stephen,
Thank you so much for leaving us a great 5 star review. We try to accommodate best we can & glad the courtesy car helped you out!
Kind regards,
Natalie
Manager
Used this company for the first time…
Used this company for the first time and I found them very approachable. My car went in for an MOT and needed some work doing. I was given a full break down of work and the price. My car was booked in again for the work carrying out which was done to a high spec. I had a slight issue with the car phoned them up and they told me to bring it straight down. I took it the following day as arranged and they had a mechanic on it straight away. I was reassure the car was ok it just needed time to bed in again. Will be back and will spread the word how good they are. Well done guys.
26. marts 2020
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Dear Graeme,
Thank you so much for leaving us a great 5 star review! We really appreciate your kind words and positive feedback and will pass this back to the team. Please don't hesitate to contact us in the future. We hope to see you again.
Kind regards,
Natalie
Manager
Absolutely great service
Absolutely great service; sorted my car brakes and managed the convid19 lockdown perfectly. Friendly service and I’ll be back.
25. marts 2020
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Ivan,
Thank you so much for leaving us a great 5 star review. Really glad we met your expectations and we will see you again next time!
Kind regards,
Natalie
Manager
couldnt ask for anything better…
couldnt ask for anything better helpfull friendly service went above expectations to help out with a huge problem one of best garages ive used would highly recomend to anyone 😊
21. januar 2020
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi James,
Thank you so much for leaving us a great 5 star review. Really glad we could assist you and hope to see you again next time!
Kind regards,
Natalie
Manager
Had broken down was recommended by the…
Had broken down was recommended by the RAC. Fantastic service would highly recommend
2. januar 2020
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Dear Amelia,
Thank you so much for leaving us a great 5 star review. We are glad we could accommodate you in your time of need. We hope we can assist in you again in the future.
Kind regards,
Natalie
Manager
Top service would recommend to motorist…
Top service would recommend to motorist in fact I was recommended to them.
1. januar 2020
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Sarah,
Thank you so much for leaving us a great 5 star review. We hope to see you again!
Kind regards,
Natalie
Manager
Good service was offered a loan car
Good service was offered a loan car. Car was returned back with a wash and vac.
31. december 2019
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Tom,
Thank you very much taking your time to leave us a 5 star review, we are glad you had a great experience. We look forward to seeing you again & a loan car will be available should you need one. :)
Kind regards,
Natalie
Service Manager
Good service from booking to…
Good service from booking to completion. Would definitely recommend
30. december 2019
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Mr Brown,
Thank you for leaving us a 5 star review, we really appreciate your feedback. We look forward to seeing you again in the future!
Kind regards,
Natalie
Service Manager
Excellent service can not fault them
Excellent service can not fault them. Would highly recommend them
29. december 2019
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Mohammed,
Thank you very much for taking your time to leave us a 5 star review. We look forward to seeing you again!
Kind regards,
Natalie
Service Manager
Very competitive in price for a…
Very competitive in price for a service and MOT. Would definitely be returning back.
19. december 2019
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Mr Anderson,
Thank you very much for leaving us a 5 star review and sharing your experience. We look forward to seeing you again!
Kind regards,
Natalie
Service Manager
Fast and efficient reliable service…
Fast and efficient reliable service highly recommend them
18. december 2019
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Dear Julia,
Thank you very much for leaving us a great 5 star review. We really appreciate the feedback and glad you had a great experience!
Kind regards,
Natalie
Service Manager
5 years of continuously excellent…
5 years of continuously excellent service received from Five Star for both mine and my partner's vehicle. Updates are well communicated, and the staff are both courteous and professional. Knowing that our cars are in great hands gives terrific peace of mind.
18. december 2019
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Scott,
Thank you once again for your custom & taking the time to leave us a great review. Our aim is to give our customer's peace of mind & a high level of customer service & communication - glad you had this experience with us!
We look forward to seeing you again next year.
Kind regards,
Natalie
Service Manager
Fantastic experience
Fantastic experience. Would definitely be returning back.
17. december 2019
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Leticia,
Thank you very much for taking your time to leave us a great 5 star review. We really appreciate the feedback! We do always try to go the extra mile & technicians are happy any time to speak to customers in more detail for a better understanding of any issues.
Kind regards,
Natalie
Service Manager
Great service prompt and efficient
16. december 2019
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Ricky,
Thank you very much for leaving us a 5 star review. We will always try to provide transport for our customers in these situations - we know how distressing it can be. We always try to add that extra special touch by washing your car too!
Kind regards,
Natalie
Service Manager
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