Absolute con. Fortunately I didn't pay the full lump up front but got a £227 retail loan from another dodgy company OMNI retail finance. After fitlearn webt under I contacted OMNI who insisted I pay t... Se mere
Fitlearn
Tak, fordi du bruger Trustpilot. Det er desværre ikke muligt at skrive anmeldelser på denne side længere, da virksomhedens website er lukket ned. Hvis du har nogen spørgsmål, er du velkommen til at kontakte os.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Studying at fitlearn was managable and affordable while working full time. All documents were provided and explained. If any confusion my tutor kate would reply quickly through email or phone. And sti... Se mere
Like many of you out there I thought i would give up on gaining my qualification however I discovered Kevin at Norfolk health and fitness in Norwich. These guys are amazing they have really helped m... Se mere
Just to add to the other comments below. I finished my L2 last year and claimed my certificate early as I had some CPD courses booked and needed to be L2 qualified. I received my genuine certificate... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Whether you want to learn to be an elite trainer, a fitness instructor or a gym professional FitLearn has the courses for you.
Kontaktoplysninger
Unit 17 Phoenix Enterprise Park, NR33 7NP, Lowestoft, Storbritannien
- 020 33227111
- Study@fitlearn.co.uk
- fitlearn.co.uk
Andre kiggede også på
Disgraceful Scam
Repeated removal from portal, no response from tutors for 6 months. Have now just had an email stating that instead of giving us until the 1st July 2019 to complete anything the date has been brought forward and there's now no access to the student portal or anything. The website however still states the 1st July. Lost a years worth of work. So disappointed and have no clue on what to do now!
7. maj 2019
Uopfordret anmeldelse
It seems like I’m in the same boat as…
It seems like I’m in the same boat as everybody else. Not receiving any emails back when I request a refund. If anybody has any luck or knows how to get a refund could you please let me know bsellers92@ outlook.com
7. maj 2019
Uopfordret anmeldelse
Ruined people’s lives
What a joke, emailed constant time no replies at all. the following email address they ask to contact (fitlearnassessments@gmail)
message couldn't be delivered. Domain Name System (DNS) for the recipient's domain location information failed.
They have messed with peoples live’s and their hard earned money. i am unable to work now as i was dependent on getting my Level 3 PT qualification.
is their anyway to claim this money back or get this qualification compeleted
can this not be reported to the awarding body or something?
can anyone help??
6. maj 2019
Uopfordret anmeldelse
I am in the same boat as everyone else…
I am in the same boat as everyone else it seems. I have been receiving all the emails about liquidation and that I only have until the 1st July to complete my course. I am not going to be able to complete the whole level 3 section in under 2 months, as I have been doing this along a full time job. If I knew I would have had so little time to complete the course, I would never have signed up and paid. I have sent a few emails enquiring about a refund and I really hope to hear back, but reading all these reviews, i'm not sure if I will. Keeping my fingers crossed as it's a lot of money and time lost otherwise.
5. maj 2019
Uopfordret anmeldelse
access the learning portal
Update: I have had a reply from fitlearn assessments and they have given access back to the learning portal Thank you.
can't access the learning portal, it's just blank after signing in. We were told it would be open until July. Also the emails I send are returned unknown address.
5. maj 2019
Uopfordret anmeldelse
If anyone has any idea how to claim…
If anyone has any idea how to claim refund could you please email me at imenomwow@hotmail com thank you.
4. maj 2019
Uopfordret anmeldelse
How can we claim our money back from…
How can we claim our money back from the liquidators? I am still paying hefty monthly finance for my course and have not chance to complete before July.
4. maj 2019
Uopfordret anmeldelse
No access to learning portal
All I would like is to be able to access the learning portal so I can at least finish the exams. My login is not working and hasn’t been for weeks. Please respond......
Also I don’t need the lengthy explanation that I have already received via email. I just need access to the learning portal asap. Thanks
4. maj 2019
Uopfordret anmeldelse
Poor service
Just read my email stating the company is going into liquidation. Expecting a full refund on my purchase.
3. maj 2019
Uopfordret anmeldelse
Well that was a great way to waste a…
Well that was a great way to waste a few quid. Seemed a little strange when all of a sudden there is massive discount if I paid out full after agreeing to make monthly payments. So, of coarse I decided to take the discounted rate believing I would save in the long run. Not only to find out around a week or to later that the company is going into liquidation.... ha ha silly me! Well lesson learnt I believe. If it sounds to good to be true, then maybe.... just maybe it is. Refund would be lovely. If anybody manages to get one, give me a shout. Thanks.
3. maj 2019
Uopfordret anmeldelse
Bad to Worse !!
I just found out that Fitlearn will be announcing their voluntary insolvency shortly.
Their web site should be updated soon to give details of how to make enquiries about refunds etc. I had to contact Muscle Works Gym at Enfield to find out that the training days to be held there have been cancelled. Big thanks to the staff at Muscle Works for their help. Good luck everyone.
3. maj 2019
Uopfordret anmeldelse
Besvarelse fra Fitlearn
Dear Students,
Firstly, we would like to thank you for your patience recently. We appreciate that this has most likely been a frustrating and stressful time for you, but please rest assured that an arrangement has been put in place to allow all students to continue working towards their Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training.
Please read the information below carefully as it will outline your next steps.
On the 8th April 2019, FitLearn came under new ownership to assess it’s future potential. As a result of this assessment, the new owners and their professional advisers have today taken the steps to enter FitLearn Ltd into voluntary liquidation.
Between the current owners, their professional advisers and previous key team members we have worked hard to minimise the impact to students and allow you to continue studying to achieve your qualifications and have managed to source an external contractor who has agreed to complete all assessments. This contractor will not be acting as an agent of Fitlearn Ltd and has not been instructed by Fitlearn Ltd. Whilst the contractor has skills and qualifications to complete the assessments, this will not be managed or monitored by Fitlearn Ltd. Students will still have access to all Fitlearn materials and portals up to the date of final submissions. From this date, all portals and learning materials will be taken offline.
Your main concern is sure to be what impact this will have on you. As stated at the beginning of this email, you will be able to continue studying the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training until 1st July 2019.
After this time you will no longer be able to access your online portal or submit any assessments for marking. All assessments that have been submitted prior to the 1st July 2019 will be marked and results returned by 31st July 2019.
Ongoing studying is subject to the following conditions:
1. The ability to continue to study relates to the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training only. All students studying any other qualification should visit (insert leadings FitLearn page), where further details will be provided.
2. Registration and certification fees are due at the time of assessments being submitted. Payment will be available through your learning portal.
If you have previously submitted assessments but have not yet been given feedback, we will get this to you as soon as we can. While we appreciate that you have already been waiting longer than expected, please understand that we will be working to get all students work marked as swiftly as possible and by having to spend time answering requests as to how long this may be, it will mean that our attention is taken away from getting feedback to you. We therefore ask for your continued patience.
3. Kettlebell, Circuit Training, Indoor Cycling and Strength and Conditioning CPD courses will still be available however, all completed courses will be awarded a FitLearn certificate only via the portal upon completion.
4. Support will be available by email only at fitlearnassessments@gmail.co.uk.
The assessing team will be able to offer support only to students on the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training. This includes questions about how to complete and submit assessments, updates to submitted work and certification.
They will be unable to provide advice about other courses or matters. Any questions you have that do not relate to the Level 2 Certificate in Fitness Instructing (Gym-Based) or Level 3 Certificate in Personal Training should be directed to (inset Leadings details).
5. All access to the learning portals will be removed as of 2nd July.
Offering a generous 2* here in the hope…
Offering a generous 2* here in the hope that you reply to me on here as my emails are so far being ignored.
Can you please provide an update on the current situation? I understand it must be difficult with the change of ownership but I feel very in the dark at this moment in time. And it is apparent I am not on my own on this.
I am eager to continue my studies and submit my work for assessment however I am very concerned with what has been going on and the lack of information you are providing. I do not want to invest more time or money into something that has shown little evidence of being nothing short of a scam.
Hopefully you can provide us with some reassurance as to what is going on and the legitimacy of your company. I am willing to be patient to an extent so long as the end result of being a fully qualified Level 3 Personal Trainer is still something you can offer?
I sincerely hope you are making the progress you claim to be and this will be resolved soon. However if you are unable to provide me with any evidence of yourselves being able to offer the services you promised when I signed up with FitLearn, you leave me (us) no choice to but start the process of disputing the payment under Section 75 of the Customer Credit Act.
I look forward to hearing from you soon,
3. maj 2019
Uopfordret anmeldelse
Besvarelse fra Fitlearn
Dear Students,
Firstly, we would like to thank you for your patience recently. We appreciate that this has most likely been a frustrating and stressful time for you, but please rest assured that an arrangement has been put in place to allow all students to continue working towards their Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training.
Please read the information below carefully as it will outline your next steps.
On the 8th April 2019, FitLearn came under new ownership to assess it’s future potential. As a result of this assessment, the new owners and their professional advisers have today taken the steps to enter FitLearn Ltd into voluntary liquidation.
Between the current owners, their professional advisers and previous key team members we have worked hard to minimise the impact to students and allow you to continue studying to achieve your qualifications and have managed to source an external contractor who has agreed to complete all assessments. This contractor will not be acting as an agent of Fitlearn Ltd and has not been instructed by Fitlearn Ltd. Whilst the contractor has skills and qualifications to complete the assessments, this will not be managed or monitored by Fitlearn Ltd. Students will still have access to all Fitlearn materials and portals up to the date of final submissions. From this date, all portals and learning materials will be taken offline.
Your main concern is sure to be what impact this will have on you. As stated at the beginning of this email, you will be able to continue studying the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training until 1st July 2019.
After this time you will no longer be able to access your online portal or submit any assessments for marking. All assessments that have been submitted prior to the 1st July 2019 will be marked and results returned by 31st July 2019.
Ongoing studying is subject to the following conditions:
1. The ability to continue to study relates to the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training only. All students studying any other qualification should visit (insert leadings FitLearn page), where further details will be provided.
2. Registration and certification fees are due at the time of assessments being submitted. Payment will be available through your learning portal.
If you have previously submitted assessments but have not yet been given feedback, we will get this to you as soon as we can. While we appreciate that you have already been waiting longer than expected, please understand that we will be working to get all students work marked as swiftly as possible and by having to spend time answering requests as to how long this may be, it will mean that our attention is taken away from getting feedback to you. We therefore ask for your continued patience.
3. Kettlebell, Circuit Training, Indoor Cycling and Strength and Conditioning CPD courses will still be available however, all completed courses will be awarded a FitLearn certificate only via the portal upon completion.
4. Support will be available by email only at fitlearnassessments@gmail.co.uk.
The assessing team will be able to offer support only to students on the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training. This includes questions about how to complete and submit assessments, updates to submitted work and certification.
They will be unable to provide advice about other courses or matters. Any questions you have that do not relate to the Level 2 Certificate in Fitness Instructing (Gym-Based) or Level 3 Certificate in Personal Training should be directed to (inset Leadings details).
5. All access to the learning portals will be removed as of 2nd July.
The whole set up is run by scammers
The whole set up is run by scammers. I have been unable to speak to anyone regarding my course. I have instead received 2 emails informing me that the previous directors had left the company and the new director is looking for a buyer of the business. The truth is there was only one director and her name was Carol McKay. She resigned on 8th April 2019 and was replaced by Neil Debenham. The two people who left according to the emails being sent out are Scott Wolfe and Katie Hope who were both convicted of running an online nutrition course scam, netting them £225,000. Wolfe admitted to 6 criminal charges and they both await sentence in May. At Norwich Crown Court they admitted fraudulent trading through two companies called British Nutrition Council Ltd and International Distance College Ltd which traded as The Nutrition School.
Wolfe, who goes by several aliases, including Lord Scott Austin, Scott Cameron and Scott McKay, was also charged with forgery by faking a document in 2015 claiming to be from the Department of Health. Wolfe was charged on two other counts of transferring criminal property. He moved more than £98,000 out of a bank account belonging to International Distance College to his own account in 2016. On a second occasion later that year he transferred another £10,000. Some of the money was moved overseas to an account in Mauritius.
More recently Wolfe and Hope have been involved with a new company in Lowestoft called FitLearn Ltd which offers personal training courses at the Enterprise Park.
They are not directors or shareholders in the firm but Wolfe has promoted himself as the “founder” of the Norwich-registered company. In a video on YouTube published in September last year, Wolfe gives viewers a tour of the FitLearn base, driving there in a Lamborghini. And in an advert taken out by FitLearn in this newspaper last year Wolfe states he is personal trainer and an “expert in the field of fat loss” as well as the founder of FitLearn.
The advert says he has worked in the fitness industry for 20 years, including appearing on Sky TV as a personal trainer. Hope is listed as a personal trainer and tutor in the advert.
2. maj 2019
Uopfordret anmeldelse
Very Hangry
Started the course near to the end needed advice and support only to find out the directors have gone, and I can’t get on to my portal also nobody answering phones. Total waste I have lost my money feel very upset.Totally discusting.
29. april 2019
Uopfordret anmeldelse
Besvarelse fra Fitlearn
Dear Students,
Firstly, we would like to thank you for your patience recently. We appreciate that this has most likely been a frustrating and stressful time for you, but please rest assured that an arrangement has been put in place to allow all students to continue working towards their Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training.
Please read the information below carefully as it will outline your next steps.
On the 8th April 2019, FitLearn came under new ownership to assess it’s future potential. As a result of this assessment, the new owners and their professional advisers have today taken the steps to enter FitLearn Ltd into voluntary liquidation.
Between the current owners, their professional advisers and previous key team members we have worked hard to minimise the impact to students and allow you to continue studying to achieve your qualifications and have managed to source an external contractor who has agreed to complete all assessments. This contractor will not be acting as an agent of Fitlearn Ltd and has not been instructed by Fitlearn Ltd. Whilst the contractor has skills and qualifications to complete the assessments, this will not be managed or monitored by Fitlearn Ltd. Students will still have access to all Fitlearn materials and portals up to the date of final submissions. From this date, all portals and learning materials will be taken offline.
Your main concern is sure to be what impact this will have on you. As stated at the beginning of this email, you will be able to continue studying the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training until 1st July 2019.
After this time you will no longer be able to access your online portal or submit any assessments for marking. All assessments that have been submitted prior to the 1st July 2019 will be marked and results returned by 31st July 2019.
Ongoing studying is subject to the following conditions:
1. The ability to continue to study relates to the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training only. All students studying any other qualification should visit (insert leadings FitLearn page), where further details will be provided.
2. Registration and certification fees are due at the time of assessments being submitted. Payment will be available through your learning portal.
If you have previously submitted assessments but have not yet been given feedback, we will get this to you as soon as we can. While we appreciate that you have already been waiting longer than expected, please understand that we will be working to get all students work marked as swiftly as possible and by having to spend time answering requests as to how long this may be, it will mean that our attention is taken away from getting feedback to you. We therefore ask for your continued patience.
3. Kettlebell, Circuit Training, Indoor Cycling and Strength and Conditioning CPD courses will still be available however, all completed courses will be awarded a FitLearn certificate only via the portal upon completion.
4. Support will be available by email only at fitlearnassessments@gmail.co.uk.
The assessing team will be able to offer support only to students on the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training. This includes questions about how to complete and submit assessments, updates to submitted work and certification.
They will be unable to provide advice about other courses or matters. Any questions you have that do not relate to the Level 2 Certificate in Fitness Instructing (Gym-Based) or Level 3 Certificate in Personal Training should be directed to (inset Leadings details).
5. All access to the learning portals will be removed as of 2nd July.
Just dont do it
Just dont do it. Find somewhere else. Ive been completing their courses for nearly a year. My tutor left. We got an email saying theyre selling up. No tutorial support.
Ive contacted them six times no response.
Ive spent so much money and im so upset by this
30. april 2019
Uopfordret anmeldelse
Besvarelse fra Fitlearn
Dear Students,
Firstly, we would like to thank you for your patience recently. We appreciate that this has most likely been a frustrating and stressful time for you, but please rest assured that an arrangement has been put in place to allow all students to continue working towards their Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training.
Please read the information below carefully as it will outline your next steps.
On the 8th April 2019, FitLearn came under new ownership to assess it’s future potential. As a result of this assessment, the new owners and their professional advisers have today taken the steps to enter FitLearn Ltd into voluntary liquidation.
Between the current owners, their professional advisers and previous key team members we have worked hard to minimise the impact to students and allow you to continue studying to achieve your qualifications and have managed to source an external contractor who has agreed to complete all assessments. This contractor will not be acting as an agent of Fitlearn Ltd and has not been instructed by Fitlearn Ltd. Whilst the contractor has skills and qualifications to complete the assessments, this will not be managed or monitored by Fitlearn Ltd. Students will still have access to all Fitlearn materials and portals up to the date of final submissions. From this date, all portals and learning materials will be taken offline.
Your main concern is sure to be what impact this will have on you. As stated at the beginning of this email, you will be able to continue studying the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training until 1st July 2019.
After this time you will no longer be able to access your online portal or submit any assessments for marking. All assessments that have been submitted prior to the 1st July 2019 will be marked and results returned by 31st July 2019.
Ongoing studying is subject to the following conditions:
1. The ability to continue to study relates to the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training only. All students studying any other qualification should visit (insert leadings FitLearn page), where further details will be provided.
2. Registration and certification fees are due at the time of assessments being submitted. Payment will be available through your learning portal.
If you have previously submitted assessments but have not yet been given feedback, we will get this to you as soon as we can. While we appreciate that you have already been waiting longer than expected, please understand that we will be working to get all students work marked as swiftly as possible and by having to spend time answering requests as to how long this may be, it will mean that our attention is taken away from getting feedback to you. We therefore ask for your continued patience.
3. Kettlebell, Circuit Training, Indoor Cycling and Strength and Conditioning CPD courses will still be available however, all completed courses will be awarded a FitLearn certificate only via the portal upon completion.
4. Support will be available by email only at fitlearnassessments@gmail.co.uk.
The assessing team will be able to offer support only to students on the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training. This includes questions about how to complete and submit assessments, updates to submitted work and certification.
They will be unable to provide advice about other courses or matters. Any questions you have that do not relate to the Level 2 Certificate in Fitness Instructing (Gym-Based) or Level 3 Certificate in Personal Training should be directed to (inset Leadings details).
5. All access to the learning portals will be removed as of 2nd July.
I DON'T recommend them
I DON'T recommend them. The communication doesn't work.They read the message 8-10 days later but they don't send an answer.
They promise "14 days money back guarantee" but they don't willing refund the price of my courses. (£299.99) because I opened the first lesson. I have a right to try the product and if I don't satisfied I can ask a refund. I asked them more times,please refund to me the money but after the first rejection I never got an answer and they didn't refund for me my paid money.I never meet with same or similar bad service.
30. april 2019
Uopfordret anmeldelse
Besvarelse fra Fitlearn
Dear Students,
Firstly, we would like to thank you for your patience recently. We appreciate that this has most likely been a frustrating and stressful time for you, but please rest assured that an arrangement has been put in place to allow all students to continue working towards their Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training.
Please read the information below carefully as it will outline your next steps.
On the 8th April 2019, FitLearn came under new ownership to assess it’s future potential. As a result of this assessment, the new owners and their professional advisers have today taken the steps to enter FitLearn Ltd into voluntary liquidation.
Between the current owners, their professional advisers and previous key team members we have worked hard to minimise the impact to students and allow you to continue studying to achieve your qualifications and have managed to source an external contractor who has agreed to complete all assessments. This contractor will not be acting as an agent of Fitlearn Ltd and has not been instructed by Fitlearn Ltd. Whilst the contractor has skills and qualifications to complete the assessments, this will not be managed or monitored by Fitlearn Ltd. Students will still have access to all Fitlearn materials and portals up to the date of final submissions. From this date, all portals and learning materials will be taken offline.
Your main concern is sure to be what impact this will have on you. As stated at the beginning of this email, you will be able to continue studying the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training until 1st July 2019.
After this time you will no longer be able to access your online portal or submit any assessments for marking. All assessments that have been submitted prior to the 1st July 2019 will be marked and results returned by 31st July 2019.
Ongoing studying is subject to the following conditions:
1. The ability to continue to study relates to the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training only. All students studying any other qualification should visit (insert leadings FitLearn page), where further details will be provided.
2. Registration and certification fees are due at the time of assessments being submitted. Payment will be available through your learning portal.
If you have previously submitted assessments but have not yet been given feedback, we will get this to you as soon as we can. While we appreciate that you have already been waiting longer than expected, please understand that we will be working to get all students work marked as swiftly as possible and by having to spend time answering requests as to how long this may be, it will mean that our attention is taken away from getting feedback to you. We therefore ask for your continued patience.
3. Kettlebell, Circuit Training, Indoor Cycling and Strength and Conditioning CPD courses will still be available however, all completed courses will be awarded a FitLearn certificate only via the portal upon completion.
4. Support will be available by email only at fitlearnassessments@gmail.co.uk.
The assessing team will be able to offer support only to students on the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training. This includes questions about how to complete and submit assessments, updates to submitted work and certification.
They will be unable to provide advice about other courses or matters. Any questions you have that do not relate to the Level 2 Certificate in Fitness Instructing (Gym-Based) or Level 3 Certificate in Personal Training should be directed to (inset Leadings details).
5. All access to the learning portals will be removed as of 2nd July.
Im pretty worried I have just paid my…
Im pretty worried I have just paid my course and wont receive any certification.
I have been waiting for my level 2 feedback since March. They said it will take them 28 days. Still no reply, I have paid for certification. No reply for email. I did give them a call couple of times in a past few weeks, they did answer the phone and I have been told to give my details and they will be in touch with me shortly. Obviously nothing has happened still. I did try to call them today, the phone is cut off. Im so worried...
30. april 2019
Uopfordret anmeldelse
Besvarelse fra Fitlearn
Dear Students,
Firstly, we would like to thank you for your patience recently. We appreciate that this has most likely been a frustrating and stressful time for you, but please rest assured that an arrangement has been put in place to allow all students to continue working towards their Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training.
Please read the information below carefully as it will outline your next steps.
On the 8th April 2019, FitLearn came under new ownership to assess it’s future potential. As a result of this assessment, the new owners and their professional advisers have today taken the steps to enter FitLearn Ltd into voluntary liquidation.
Between the current owners, their professional advisers and previous key team members we have worked hard to minimise the impact to students and allow you to continue studying to achieve your qualifications and have managed to source an external contractor who has agreed to complete all assessments. This contractor will not be acting as an agent of Fitlearn Ltd and has not been instructed by Fitlearn Ltd. Whilst the contractor has skills and qualifications to complete the assessments, this will not be managed or monitored by Fitlearn Ltd. Students will still have access to all Fitlearn materials and portals up to the date of final submissions. From this date, all portals and learning materials will be taken offline.
Your main concern is sure to be what impact this will have on you. As stated at the beginning of this email, you will be able to continue studying the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training until 1st July 2019.
After this time you will no longer be able to access your online portal or submit any assessments for marking. All assessments that have been submitted prior to the 1st July 2019 will be marked and results returned by 31st July 2019.
Ongoing studying is subject to the following conditions:
1. The ability to continue to study relates to the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training only. All students studying any other qualification should visit (insert leadings FitLearn page), where further details will be provided.
2. Registration and certification fees are due at the time of assessments being submitted. Payment will be available through your learning portal.
If you have previously submitted assessments but have not yet been given feedback, we will get this to you as soon as we can. While we appreciate that you have already been waiting longer than expected, please understand that we will be working to get all students work marked as swiftly as possible and by having to spend time answering requests as to how long this may be, it will mean that our attention is taken away from getting feedback to you. We therefore ask for your continued patience.
3. Kettlebell, Circuit Training, Indoor Cycling and Strength and Conditioning CPD courses will still be available however, all completed courses will be awarded a FitLearn certificate only via the portal upon completion.
4. Support will be available by email only at fitlearnassessments@gmail.co.uk.
The assessing team will be able to offer support only to students on the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training. This includes questions about how to complete and submit assessments, updates to submitted work and certification.
They will be unable to provide advice about other courses or matters. Any questions you have that do not relate to the Level 2 Certificate in Fitness Instructing (Gym-Based) or Level 3 Certificate in Personal Training should be directed to (inset Leadings details).
5. All access to the learning portals will be removed as of 2nd July.
Not happy
One year of work and exams, now I can't log in, i have called countless times to be told I will get a call back....no call.
My tutor left and I have no contact details for the new one.
I email the support email address repeatedly with no reply.
Frustrated is not the word! But fitlearn can still email to ask for more money for training days though!??!!
Yes I received your email filled with lies. You give an email address for us for support yet I email and it bounces back as not found. Your a bunch of thieves who have stolen from people who are trying to better their lives. You should be ashamed
30. april 2019
Uopfordret anmeldelse
Besvarelse fra Fitlearn
Dear Students,
Firstly, we would like to thank you for your patience recently. We appreciate that this has most likely been a frustrating and stressful time for you, but please rest assured that an arrangement has been put in place to allow all students to continue working towards their Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training.
Please read the information below carefully as it will outline your next steps.
On the 8th April 2019, FitLearn came under new ownership to assess it’s future potential. As a result of this assessment, the new owners and their professional advisers have today taken the steps to enter FitLearn Ltd into voluntary liquidation.
Between the current owners, their professional advisers and previous key team members we have worked hard to minimise the impact to students and allow you to continue studying to achieve your qualifications and have managed to source an external contractor who has agreed to complete all assessments. This contractor will not be acting as an agent of Fitlearn Ltd and has not been instructed by Fitlearn Ltd. Whilst the contractor has skills and qualifications to complete the assessments, this will not be managed or monitored by Fitlearn Ltd. Students will still have access to all Fitlearn materials and portals up to the date of final submissions. From this date, all portals and learning materials will be taken offline.
Your main concern is sure to be what impact this will have on you. As stated at the beginning of this email, you will be able to continue studying the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training until 1st July 2019.
After this time you will no longer be able to access your online portal or submit any assessments for marking. All assessments that have been submitted prior to the 1st July 2019 will be marked and results returned by 31st July 2019.
Ongoing studying is subject to the following conditions:
1. The ability to continue to study relates to the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training only. All students studying any other qualification should visit (insert leadings FitLearn page), where further details will be provided.
2. Registration and certification fees are due at the time of assessments being submitted. Payment will be available through your learning portal.
If you have previously submitted assessments but have not yet been given feedback, we will get this to you as soon as we can. While we appreciate that you have already been waiting longer than expected, please understand that we will be working to get all students work marked as swiftly as possible and by having to spend time answering requests as to how long this may be, it will mean that our attention is taken away from getting feedback to you. We therefore ask for your continued patience.
3. Kettlebell, Circuit Training, Indoor Cycling and Strength and Conditioning CPD courses will still be available however, all completed courses will be awarded a FitLearn certificate only via the portal upon completion.
4. Support will be available by email only at fitlearnassessments@gmail.co.uk.
The assessing team will be able to offer support only to students on the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training. This includes questions about how to complete and submit assessments, updates to submitted work and certification.
They will be unable to provide advice about other courses or matters. Any questions you have that do not relate to the Level 2 Certificate in Fitness Instructing (Gym-Based) or Level 3 Certificate in Personal Training should be directed to (inset Leadings details).
5. All access to the learning portals will be removed as of 2nd July.
Fraud
I paid in full for the personal trainer leave 3 course back in February and now have been told I have until July to complete the course as the company has gone into administration. They’re refusing to refund me, and the directors have been found guilty of running fake online courses.
29. april 2019
Uopfordret anmeldelse
It started so well..
So to begin with I had a good experience.
I decided on this course as I had had problems with a previous employer scamming me out of money.
I have a degree and just needed to get the level 3 certificate piece of paper and didn’t want to spend £1000s as that’s what I went to uni for!
Didn’t expect to learn much, however, the course content was actually really good.
Sent off my level 2 documents and waited 28 days, no certificate.. emailed and eventually got a response saying they’d received my certificate and I should have it the next day but I could submit and pay for my level 3 anyway.
It’s been 2 week, no level 2 certificate, nothing about my level 3..
I read up about FitLearn before starting my course and it seemed legit. Now i’m Not sure.
All I want is the certificate, they can scrap their CPD.
Fed up of no reply. But they seem active on here so you never know.
Hopefully I get a reply and the 2 stars doesn’t become a 1...
29. april 2019
Uopfordret anmeldelse
Besvarelse fra Fitlearn
Dear Students,
Firstly, we would like to thank you for your patience recently. We appreciate that this has most likely been a frustrating and stressful time for you, but please rest assured that an arrangement has been put in place to allow all students to continue working towards their Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training.
Please read the information below carefully as it will outline your next steps.
On the 8th April 2019, FitLearn came under new ownership to assess it’s future potential. As a result of this assessment, the new owners and their professional advisers have today taken the steps to enter FitLearn Ltd into voluntary liquidation.
Between the current owners, their professional advisers and previous key team members we have worked hard to minimise the impact to students and allow you to continue studying to achieve your qualifications and have managed to source an external contractor who has agreed to complete all assessments. This contractor will not be acting as an agent of Fitlearn Ltd and has not been instructed by Fitlearn Ltd. Whilst the contractor has skills and qualifications to complete the assessments, this will not be managed or monitored by Fitlearn Ltd. Students will still have access to all Fitlearn materials and portals up to the date of final submissions. From this date, all portals and learning materials will be taken offline.
Your main concern is sure to be what impact this will have on you. As stated at the beginning of this email, you will be able to continue studying the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training until 1st July 2019.
After this time you will no longer be able to access your online portal or submit any assessments for marking. All assessments that have been submitted prior to the 1st July 2019 will be marked and results returned by 31st July 2019.
Ongoing studying is subject to the following conditions:
1. The ability to continue to study relates to the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training only. All students studying any other qualification should visit (insert leadings FitLearn page), where further details will be provided.
2. Registration and certification fees are due at the time of assessments being submitted. Payment will be available through your learning portal.
If you have previously submitted assessments but have not yet been given feedback, we will get this to you as soon as we can. While we appreciate that you have already been waiting longer than expected, please understand that we will be working to get all students work marked as swiftly as possible and by having to spend time answering requests as to how long this may be, it will mean that our attention is taken away from getting feedback to you. We therefore ask for your continued patience.
3. Kettlebell, Circuit Training, Indoor Cycling and Strength and Conditioning CPD courses will still be available however, all completed courses will be awarded a FitLearn certificate only via the portal upon completion.
4. Support will be available by email only at fitlearnassessments@gmail.co.uk.
The assessing team will be able to offer support only to students on the Level 2 Certificate in Fitness Instructing (Gym-Based) and Level 3 Certificate in Personal Training. This includes questions about how to complete and submit assessments, updates to submitted work and certification.
They will be unable to provide advice about other courses or matters. Any questions you have that do not relate to the Level 2 Certificate in Fitness Instructing (Gym-Based) or Level 3 Certificate in Personal Training should be directed to (inset Leadings details).
5. All access to the learning portals will be removed as of 2nd July.
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