Fireguardplus Anmeldelser 

Yes there were delays....but that's to be expected when the whole country waits til the last minute then all order them at the last minute. The company replied quickly to my question as to when they would be sent...and when the arrived the are easy to install and easy to operate. Certainly recommend.

I order and it took weeks for the items to be posted. When they posted the items the parcel was delivered to the wrong address. I complained about it but still waiting for them to resolve the issue. This has been now more than two weeks and they stopped replying to my emails.

They flash every 60 seconds to demonstrate they are operational.....every....60....seconds. the light is bright in a dark room, such as a bedroom.

This is not stated at all on their website. It shines through the sides so you can't cover it...

Avoid like the plague if you I tend to place in a bedroom....

Easy to order from website. Delivery was 2-3 weeks but turned out to be 4 due to demand. I admit I was a little concerned after reading some of the reviews but all is okay. Communication was prompt from Peter when I initiated it and I was offered a refund. My order arrived soon after my last email. Items were well packaged. Set up/pairing/fitting instructions were easy to follow. They are a plain design and therefore unobtrusive. The remote control makes testing a doddle.

Very poor communication. I paid for my order and lost my patience waiting for the delivery. So now I trying to get a refund. I would sincerely advice to stay away from this company.

Having read some of the poor reviews I can`t say this has been my experience. I ordered an alarm kit and had to wait a few weeks but i knew that. After receiving my kit and installing it my pooch decided to chew up the remote that came with it. I messaged to ask if I could purchase a replacement & got a quick response from Peter to say that on this unfortunate occasion he would replace it free of charge. Replacement arrive today some 4 days afer I messaged him - now thats service for you,

I ordered 2 sets of alarms on 7 February, and was told they would be delivered in 2-3 weeks due to exceptional demand. It is now 4 weeks later, no alarms and no contact. I have tried contacting them by email and their form and get the same automated response, that they can't deliver in less than 2-3 weeks. Have I been scammed?

Really, really poor. No correspondence when sent email asking about delivery after three weeks, although site still says products are in stock. More than happy to take our money but can't reply to emails. Why say products in stock but not ship after three weeks? Might be very busy but have not had one correspondence or reply to my emails.
Avoid!

We bought 3 alarm bundles from this company. Only two arrived. When contacted on two occasions, to chase up the reamining bundle we were told that they were delayed due to covid. Now they are claiming we were sent all the bundles in the first package. This is not the case and they refuse to send us our items or provide a refund of £129.98. Really poor.

Excellent service. Ordered the pack from them; it arrived earlier than they had said; one was faulty and wouldn’t turn on.
I emailed the office (Saturday morning) and got a reply by the afternoon! Replacement in my hands by Wednesday.
Very easy to link and fit.
Very recommended!

Recently purchased a special order from this company. Arrived smartly. Easy to set up. I used the sticky pads which are very good. Don't like screwing things. Anyway delighted with product. Had an issue with one which started bleeping and flashing red. Emailed the company and a replacement was ordered. No quibble. Very good service.

Alarms were delivered quicker than estimated and fitted by myself in 25 minutes as I screwed them to the ceiling and also fitted the sticky pads (belt and braces).
The instructions were easy to follow and paired up no problem.
Tested them and you can certainly hear them they are really loud.

I bought the battery operated starter pack. So easy to link and install. I have used the sticky pads but it does look simple enough to use the screws to fix to the ceiling if required.

Forget the sticker pads!!! Had bought 7 alarms over 2 properties and 5 fell down breaking 3 of them. Alarms are lightweight so clearly the circular sticker pads are not up to it as they peel off whether in a warm or cold room. Have informed the Company who in fairness send replacement alarms, however they are in denial over the sticker problems given dozens of other complaints, clearly wishing to still "sell" the convenience stick them up story as the unique selling point. That is flouting advertising standards the way I see it, totally ignoring feedback. If you screw them in, then yes they work are set up easily, but imagine having a small print statement on instructions stating they may not stick on wallpaper...how many houses have ceilings that do not have wallpaper? Jeesh...So 1 Star for continuing to sell a working Turkey....

I had one of the alarms chirp every 3 hours, annoying at night.
I was very pleased to be advised that a replacement unit was to be sent as soon as stock was available.
Excellent service, most impressed.

I bought the middle bundle of interlinked alarms to comply with the new Scottish regulations, and am very pleased with them! Took myself and husband about 20 minutes to remove our old ones, pair up these ones with each other and install. One of the reasons I bought these is because our local electrician was using them so I knew they would be ok, plus they are less noticeable when up that other bulkier less sleek brands and the remote control was also a plus.

No issues with delivery or customer service, very fast to respond to queries!

These are very flimsy and not easy to work, the sticky labels do not keep them up on ceiling either.
Fell off now not working so I definitely would not buy these again. And would not advise anyone too either

Ordered package to comply with new regulations, unfortunately one of the smoke alarms failed to pair. I had no difficulty emailing Firegaurd who responded quickly and sent a replacement. Good costumer service 😀

Fire/ smoke alarms set ideal .. just don't use the adhesive pads on wallpaper as three fell down & cracked the plastic. On just painted ceilings they seem to stick ok.
** USE SCREWS IF CEILING HAS WALLPAPER ON IT **

Ordered starter bundle,unfortunately heat detector failed to pair,contacted customer services requesting replacement which arrived 2 days later,installed,paired and working fine.
Great response,customer service and aftersales top notch 10/10