Fireguardplus Anmeldelser 

Ordered a bundle and one of the smoke alarms failed to pair. Contacted them they sent replacement without quibble. very good service and very helpful. Well done guys

I ordered two sets of smoke alarm systems from this company. They came promptly and when there was a problem with one of the components they immediately sent a replacement part by return. The systems are excellent and easy to install. Very satisfied with this company and the product

Purchased two full alarm kits to meet the new Scottish regs. Despite COVID and high demand both sets arrived safely on time and as described. Easy to install, set up and pair. Quick replies to emails and system does what it says on the tin. Thanks.

I needed linked alarms for a quirky Scottish cottage. After weeks of looking, an elderly friend recommended Fireguard+ and I was really pleasantly surprised. Whilst not the least expensive, the alarms are incredibly neat and have a 10 year life. They can be stuck or screwed into place and you get a remote 'testing' control that lets you test all the alarms at once without having to step on a chair! The best bit of all, though, was that Peter answered queries and emails within 24 yours (quicker than that mostly) and kept me up to date with delivery expectations. If you are looking for a quality product that won't destroy the look of your ceiling, go for these ones. And if they don't have the pack that meets your need, use their dinky little 'design' links and you'll get a proper list and up to date costs almost by return. Couldn't be more pleased.

Great product and great customer service answering any queries in a timely manner.

My first contact was a query, which was met with a swift and helpful response. My order was quickly acknowledged, and I was advised of the progress of my order at every step. The alarm system arrived on time, was well packed, the instructions were straightforward and easy to follow, and the alarms were paired and fitted without any problems. I had one further query, after fitting, and that was answered quickly and fully. A great product, at a very good price, and great customer service. Highly recommended.

Excellent after-sales care. Most impressive.

I completed a customised order for my own property and hesitated to fit it myself. However I di eventually pluck up the courage to do so- It was a 10 minute job at most, with the instructional video exceptionally easy to follow.
I later ordered for my daughters smaller property and made a mistake in the order. Fireguard responded almost immediately and sorted the error. First Class goods and service.

I placed my first order at the beginning December and it was delivered within a few days. On arrival, I set all out on the floor and ‘paired’ them, the process is truly simple. As, at the time I was unable to fit them, they sat in their box for some time. During this time, I ordered two more sets for friends, that was January 18th but they took until February 2nd to get to me. I understood the reason for the delay and I have since installed them all using the adhesive rings supplied (I also added good quality double side tape in the middle for added security). Whilst putting mine up I triggered them all by accidently pressing on the surface, lesson learnt. The next two sets I stuck to the ceiling then removed them, pressed the base plate firmly to ensure adhesion. I then set them out, paired them and was then able to re-position the detectors.
At the time of my first purchase there were only a few 1-star reviews, I see that has grown somewhat, the delayed or non-deliveries didn’t put me off as these things happen and are usually remedied fairly swiftly. However, the alarms sounding though the night did disturb me a bit especially as there was no response from the company.
I guess it’s a case of QED although I have had no issues with mine and let’s face it, I don’t think anybody wants to have them tested in the conditions they are designed for. I am going to test mine with real smoke, i.e., a snuffed candle and perhaps a hairdryer for the heat alarm as it is just possible for the great little remote to trigger them but for them not to work as they should. One thing is for sure that you will be hard pushed to find a better looking or designed alarm kit, unobtrusive. I find the remote to be an excellent idea as if the alarms sound, while you are looking for the source the last thing you need is all that noise to distract you.
It is always reassuring to get a review from someone like Mr martin mcguinness who has experience.
I shall update if I encounter any problems.

Very easy to install and Very easy to connect (link) devices, other reviews on here say that they had problems connecting the devises but I suspect this user error on what is a very simple process. If you are able to work the remote for your telly this is far far simpler...

Delivery time was about a week in my case. I image demand is very high atm.

The detectors are very sleek, and you barely notice them.

Ordered a bundle and one of the smoke alarms failed to light or beep on testing. Have asked Fireguard to replace.

Got the middle bundle of three smoke and one heat detector.
GOOD delivery times ,
GOOD quality alarms ,
GOOD easy to follow instructions ,
GOOD time saved on fitting ,
Have a GOOD day and thanks again ,
Dougy Cameron .

I ordered a Starter pack from Fireguard+ due to the new Scottish Laws, company were excellent letting me know there would be a slight delay. I received them before the February deadline and they were easy to install, the instructions were great. I prepared my cielings by gloss painting a circle for each alarm, after reading some reviews about the 3m pads not working. I used the pads and screw fitting to be extra sure. Brilliant product so far, cannot see why others had problems ?

The 3M stick pads supplied with this product are absolutely useless and I didn't want to put screw holes in my ceiling. All of my alarms have fallen off my unpapered ceilings. I've had to resort to other methods. Sorely disappointed!

Long wait for order - perhaps understandable given present situation. No excuse for their carrier DPD. One hour delivery slot given. Tracked the delivery to be told 45 minutes away. Next thing an email to say nobody in when they attempted to deliver and I will now have to travel to the next town to pick it up. Really poor

Not Good Enough. Instructions supplied useless,
missing sections and pages. Can't set with this information. What is there roughly photocopied, scrappy done. NOT GOOD ENOUGH.

Excellent product, easy to set up and install. The customer service team is second to none. They always reply to e-mails and, when I found one of the heat alarms wasn't working, sent a replacement out quickly. Would highly recommend them.

Ordered a starter pack of interlinked alarms for the Feb 2022 Scottish law changes, order arrived quickly, items were easy to set up and install. I had a query about false alarms and the company responded quickly and courteously. All good for me.