I needed a bottom bracket for my electric bike. Having found it very difficult to identify the correct parts on the internet, I reached out to FireCloud Cycles via an email on a Sunday. I very quickly... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Came across this company looking to use Clearpay for payment for a new bike. I ordered and accidentally paid the full amount up-front, my mistake. I placed a second order (using the Clearpay meth... Se mere
Great website, friendly communications. One of only a few places in the UK where the bike I bought was available. The choice of next day delivery for an extra £2 was very reasonable. Bike was ver... Se mere
I’m surprised to see I’m the first to review this company on Trustpilot. As there were no reviews on here, good or bad, and PayPal was an accepted form of payment, I ordered a Spider-Man saddle for gr... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
FireCloud is a Family run established over 8 years ago. We have One of the most comprehensive ranges of quality cycle components, spares and accessories in the UK with express and global delivery available. Our sales staff are extremely knowledgeable and our mechanics are at the top of their game. We are here to help you reach your cycling goals.
Kontaktoplysninger
43 Whitecross Road, BS23 1EN, Weston-super-Mare, Storbritannien
- 01249750874
- firecloudrich@gmail.com
- firecloudcycles.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Purchased an item they never sent…
Purchased an item and they never sent it. Won't refund me, had to initiate chargeback
Don't trust them!
Could not contact Customer Service
I purchased online last Nov 1 and payed for tracked shipped and until now it hasnt arrived. Tried to call the contact number provided on the website but no one answering and no response to my email. If you could somehow explain to me why my order hasnt arrived and why I could contact you.
Great price and quick delivery excellent.
Great price and quick delivery. Easy to order online and good service.
Highly recommended 👍
Very happy with my item the quality, size everything is perfect, communication was spot on, had a problem with the DHL delivery courier but after contacting firecloud cycles about it it got sorted out very quickly, thank you so much, I will definitely be buying from you again 😀 👍 😁
Awaiting a refund…
I order a pink children's bike saddle and when it arrived it was clearly damaged. The item was returned so I could be refunded. However I have had no contact since and no REFUND!! Very poor service.

Besvarelse fra FireCloud Cycles
MTB disc pads.
Good price. Fast delivery. Would be happy to use again.
Thanks for good service
Quick and good delivery service
FireCloud Cycles are excellent. I had been looking for a particular size of seat post for a Dutch bike, FireCloud Cycles had this item in stock, reasonably priced & free postage as well, unbelievable!
I had been searching the Internet for a particular size of seat post to fit a Dutch bike, the item I wanted was available in the Netherlands but at a considerable expense, mainly shipping costs. I then found the very seat post on FireCloud Cycles, reasonably priced and with free shipping/postage, the experience of FireCloud Cycles has been excellent, well done to that company!
Ordered and received within 4 days and…
Ordered and received within 4 days and £10 cheaper than Argos well done 👏
the delivery is very fast
the delivery is very fast, however the saddle of the bike was broken, so I had to spend an extra £50 on it..
Quick delivery
Very happy…
Ordered the bike which arrived super fast.It was well packaged and when put together looks very good.My nephew is very happy with it.I can not recommend firecloud cycles enough and will definitely use again.
Fantastic service
Fantastic service. Item was a good price and delivered within 24hrs m. Very pleased.
Prompt delivery and good customer service
Prompt delivery and good customer service when I needed to return something.
Bought a front derailleur gear shifter…
Bought a front derailleur gear shifter and it was delivered quite quickly. I have fitted it to my hybrid bike and it works fine. Would shop from bankrupt bike parts again.
I went on the website ordered new…
I went on the website ordered new handlebar grips for my granddaughter paid and then they arrived
Outstanding customer service
What an excellent company! Nothing was too much trouble and I can't recommend them enough!
Brilliant really good product
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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