The order was initially lost in a system break down, then the hood sent was old stock and the material brittle and perished.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Simply THE best of their type, Polaris velcro straps in all three sizes. These things are indispensable for any biker and can be used as designed for strapping stuff together, fitting lights or spares... Se mere
Bought various items of clothing from HBR Outdoors Ltd trading as Polaris. Prompt delivery. All great quality. One item fitted and I kept it. Returns a little bit of a faff (contact email support, pri... Se mere
Virksomheden har svaret
I've bought from Polaris quite a few times in the past and can't fault the quality of their clothing, especially at such an affordable price. Working as a cycling instructor and guide I'm on the bike... Se mere
Virksomhedsoplysninger
- Sportstøjsbutik
- Cykelbutik
- Butik med cykeltilbehør
- Butik med udendørstøj og -udstyr
- Butik med udstyr til udendørssport
- Landevejscykling
Skrevet af virksomheden
Founders of the Polaris Challenge, suppliers of original cycling and outdoor apparel. Known for the Polaris Bike Rug, Bike Pod and Aquanought collection. We say #RideOftenRideFar
Kontaktoplysninger
Velocity Point, Wreakes Lane, S181PN, Dronfield, Storbritannien
- 01246 291100
- contact.us@polaris-bikewear.co.uk
- polaris-bikewear.com
4,1
God
79 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Too many mishaps
The order was initially lost in a system break down, then the hood sent was old stock and the material brittle and perished.
12. september 2023
All good no problem
1. september 2023
Top quality and great prices
29. august 2023
Fast efficient service
20. juli 2023
Polaris Velcro straps - brilliant!
Simply THE best of their type, Polaris velcro straps in all three sizes. These things are indispensable for any biker and can be used as designed for strapping stuff together, fitting lights or spares, or in need-a-fix emergencies which I often have riding with my MTB group.
28. juni 2023
Polaris mtb waterproof jacket
The price was great, the delivery was very good indeed and the mtb jacket is excellent. If it lasts as long as my previous Polaris jacket (6 years) I will be well pleased.
25. juni 2023
Poor customer service
Ordered and paid for items online, only to be told, several days later, that the items are no longer available. Annoyingly, several days on and the items are still available to buy on the website. Emailed and expressed my concerns, only to be completely ignored. Good quality gear, on past experience, but appalling customer service this time around. Very disappointed.
8. juni 2023
Second pair of ģloves ,great value for…
Second pair of ģloves ,great value for money ,defo being from again
5. juni 2023
Good product, great price
Bought these gloves at half price and very pleased with the quality
31. maj 2023
Sizing way off
I brought a medium cycle too and it’s way too small I’ve emailed the customer services with no reply left with a top that’s not as described and doesn’t fit
30. april 2023
Great product, less so the customer service
Hello Polaris Bikewear, hope that you read your reviews.
Please can you send me a receipt for my purchase as your email system didn’t send one automatically when I made the purchase.
I tried to follow up but no one answers the phone and your live chat doesn’t respond.
Love the item but your customer service is slightly lacking.
3. maj 2023
1st Class Customer Service
Had to call customer services to confirm replacement key number. Everyone I spoke to was really helpful. Also, Roger who picked my order was great at communicating and confirming that the key picture I sent was correct.
10. maj 2023
Aways excellent speedy service
Aways excellent speedy service. The kit is really well thought out and good value.
24. april 2023
Order quickly processed and able to…
Order quickly processed and able to collect from warehouse without any delay
25. april 2023
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