Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Prime Pedals Ltd is a trusted online retailer of sporting goods, specialising in electric bikes and cycling equipment. We’re dedicated to offering quality products at competitive prices, backed by clear information, reliable delivery, and friendly customer support. Our knowledgeable team are always available to answer technical questions and provide guidance, ensuring every purchase is smooth and straightforward. Alongside our online store, we also have a physical location in Wembley, London, where customers can access servicing, product demonstrations, and expert advice. Whether shopping online or visiting us in person, Prime Pedals Ltd combines convenience, professionalism, and customer care to keep you moving with confidence.
Storbritannien
Bike delivered on time had an issue with the colour sent email.expecting to wait a few days for a response as it was 7pm Saturday evening got instant response and apology and even a partial refund before 9pm sat night first class service charging my bike now to try it out tomorrow wish me luck
Besvarelse fra Prime Pedals
We’re so glad you loved the whole experience! Thanks for trusting Prime Pedals, enjoy every ride!
-Sarah
Besvarelse fra Prime Pedals
We’re so glad you loved the whole experience! Thanks for trusting us, enjoy every ride!
-Sarah
Genuine people and excellent service. Best in budget. Recommend it for everyone looking to buy a bike or renting a bike.
Besvarelse fra Prime Pedals
We’re so glad you loved the whole experience! Thanks for trusting us, enjoy every ride!
-Sarah
Good communications,product arrived on time (Christmas week). Everything went smoothly, I'm glad I dealt with this company.
Besvarelse fra Prime Pedals
We’re so glad you loved the whole experience! Thanks for trusting us, enjoy every ride!
-Sarah
Great communication! Received almost instant reply from a real human (Alex) via the WhatsApp even midnight message. Bike received in the good condition and received in 4 days after placing order.
Besvarelse fra Prime Pedals
Thanks for sharing your experience, Calpara! We’re glad Alex could help so quickly and that your bike arrived safely. Enjoy the rides ahead!
-Sarah
What A FANTASTIC buying experience. Never been so happy to part with so much money. Worth every penny. From ordering my bike to collecting. The experience was fast, easy and incredibly helpful. Would recommend to everyone.
Besvarelse fra Prime Pedals
We’re so glad you loved the whole experience! Thanks for trusting us, enjoy every ride!
-Sarah
Visited the Wembley store to have my Cirgo bike serviced and also purchased a Koolux X1 for my partner. The store manager was professional, approachable, and knowledgeable, answering all my technical questions with ease. Pricing was very reasonable too.
Besvarelse fra Prime Pedals
Thank you, Yi, for sharing your experience at our Wembley store. We’re delighted the service and support met your expectations, and we appreciate your kind words about our pricing and professionalism.
-Sarah
Just collected my Fafrees F20 pro from the Leicester store and it’s amazing. I grabbed the online deal on Black Friday sales and they had it ready for me to collect on Tuesday. The bike was fully assembled and I was told about the functions and how to operate it safely.
Very easy to place order on website and even better for click and collect because they assemble the bike for you. Great communication from the primepedals.com team.
One thing is that the location of their store is a bit difficult to find but they guided me to their doorstep.
Highly recommend, not a big company but they know how to look after their customers.
Besvarelse fra Prime Pedals
Thank you, Ali, for sharing your experience with the Fafrees F20 Pro and our Leicester store. We’re thrilled you found the process smooth and the bike ready to ride, and we truly appreciate your recommendation.
-Sarah
Bought a Koolux X3 electric bike from Prime pedals, it was better than described and arrived promptly. All communication was first class and I will use this company in the future.
Besvarelse fra Prime Pedals
Thank you, Robert, for your wonderful feedback on the Koolux X3. I’m delighted to hear it exceeded your expectations and that our service made the experience smooth and reliable.
- Sarah
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
