Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I bought two rugs, a hallway runner and a huge living room rug. Both arrived quickly and were exactly as described and pictured. Very good quality of product and service.

Bedømt til 5 ud af 5 stjerner

I have purchased 2 rugs from Nile, one on line and the other in person in store. Both items were of great quality and the service received, professional and helpful. I would recommend the services a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent service. Received rugs within a few days, packaged well. The rugs were very good value and we were happy with the quality but unfortunately they did not quite fit in with our decor and we re... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have purchased a couple of antique rugs from Adnan. Undoubtedly, both of them turned out to be a great buy, and they are close to my heart, as I use them in my bedroom. All my family members and g... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tæppehandler

Skrevet af virksomheden

Hand Knotted Oriental Rugs, Kilims & Cushion Covers


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

51 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great customer service

Always a bit of a worry buying an expensive item on line but very helpful staff and very prompt delivery very happy with my rugs and would buy from Nile Rugs again

29. november 2024
Nile Rugs-logo

Besvarelse fra Nile Rugs

Thank you for the feedback :)

Bedømt til 1 ud af 5 stjerner

Better to view 1st

Better to view first so you know the quality, also when I returned it I was charged which I don't think is fair 😞

29. oktober 2024
Nile Rugs-logo

Besvarelse fra Nile Rugs

Hi Trent,

Thank you for sharing your feedback—it’s important to us as we continually work to improve. We’re sorry the rug didn’t meet your expectations, which is why we offer a 14-day money-back guarantee, and we’re glad you were able to utilize it.
The rug was a beautiful vintage piece with no issues, but we understand that sometimes pictures may not fully capture the true colors. This is precisely why we provide the option for a hassle-free return and refund process, which was completed promptly for you.

We believe we were cooperative and supportive throughout your shopping experience, from shipping to returning, issuing the refund and overall communication. For this reason, we feel that a 1-star rating may not accurately reflect the service provided. By the way, the rug returned by you is now part of a beautiful home and customers are loving it.

That said, we respect your opinion and sincerely wish you a very Merry Christmas and happy holidays.

Best regards,
Nile Rugs Team

Bedømt til 5 ud af 5 stjerner

No problem exchanging

When I saw the rug that I had ordered online was not suitable for my purposes, Nile had no problem with me returning it for a more suitable one.

11. november 2024
Nile Rugs-logo

Besvarelse fra Nile Rugs

Thank you!

Bedømt til 5 ud af 5 stjerner

Sorted a problem

Thank you for addressing our issue and refunding. Your contact to us and understanding the situation was excellent. Well done, I would happily recommend your shop.

9. september 2024
Nile Rugs-logo

Besvarelse fra Nile Rugs

Thank you!

Bedømt til 5 ud af 5 stjerner

I have purchased 2 rugs from Nile

I have purchased 2 rugs from Nile, one on line and the other in person in store.
Both items were of great quality and the service received, professional and helpful. I would recommend the services and products offered by Nike Rugs for anyone looking to enhance their home with traditional, good quality Persian Rug products.
C & K Bunge, Ponsonby Auckland

8. marts 2024
Nile Rugs-logo

Besvarelse fra Nile Rugs

Thank you!

Bedømt til 3 ud af 5 stjerner

Carpet is considerably more worn than…

Carpet is considerably more worn than we had anticipated from the advertised image and the description - including a couple of very bare spots - with one that is showing signs of probable eventual disintegration.

13. november 2023
Nile Rugs-logo

Besvarelse fra Nile Rugs

Thank you for the feedback. It gives us a chance to address the room for improvement. The vintage rug has been restored which is mentioned in the description. Also, customers buying online have the opportunity to return/exchange the rug within 14 days.

Bedømt til 5 ud af 5 stjerner

I love the rug

I love the rug, turned up in good condition and looks beautiful.

20. november 2023
Nile Rugs-logo

Besvarelse fra Nile Rugs

Thank you so much for the lovely feedback.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere