Great service thank you. Only problem (which turned into not such a problem!) was that the address label came off in transit. Not sure where but luckily the courier driver had a record on his phone I... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The team at Nile rugs are clearly very dedicated to customer care. When my rug colours looked different to the photos, they went above and beyond to help me. Although I decided to keep the rug since t... Se mere
Virksomheden har svaret
I have purchased 2 rugs from Nile, one on line and the other in person in store. Both items were of great quality and the service received, professional and helpful. I would recommend the services a... Se mere
Virksomheden har svaret
We were thrilled with the killer we purchased. It was exactly as it was represented. It was sent quickly and arrived promptly and packed well. We would definitely consider another purchase from Nile r... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Tæppehandel
- også i
- Butik med udstyr til hjemmet
- Dekorerings- og boligindretningsbutik
- Møbelforretning
- Orientalsk tæppeforretning
- Tæppehandler
Skrevet af virksomheden
Hand Knotted Oriental Rugs, Kilims & Cushion Covers. Our collection is carefully sourced directly from traditional weaving communities. Because every rug is handmade, no two pieces are ever identical — giving every rug its own character, story, and personality.
Kontaktoplysninger
7615, Rolleston, New Zealand
- +64225051725
- sales@nilerugs.co.nz
- www.nilerugs.co.nz
4,8
Fremragende
86 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Loved our new rug.
6. januar 2025
Great customer service
Always a bit of a worry buying an expensive item on line but very helpful staff and very prompt delivery very happy with my rugs and would buy from Nile Rugs again
29. november 2024
Besvarelse fra Nile Rugs NZ
Thank you for the feedback :)
Better to view 1st
Better to view first so you know the quality, also when I returned it I was charged which I don't think is fair 😞
29. oktober 2024
Besvarelse fra Nile Rugs NZ
Hi Trent,
Thank you for sharing your feedback—it’s important to us as we continually work to improve. We’re sorry the rug didn’t meet your expectations, which is why we offer a 14-day money-back guarantee, and we’re glad you were able to utilize it.
The rug was a beautiful vintage piece with no issues, but we understand that sometimes pictures may not fully capture the true colors. This is precisely why we provide the option for a hassle-free return and refund process, which was completed promptly for you.
We believe we were cooperative and supportive throughout your shopping experience, from shipping to returning, issuing the refund and overall communication. For this reason, we feel that a 1-star rating may not accurately reflect the service provided. By the way, the rug returned by you is now part of a beautiful home and customers are loving it.
That said, we respect your opinion and sincerely wish you a very Merry Christmas and happy holidays.
Best regards,
Nile Rugs Team
Excellent product and service
Fast efficient delivery. Good price for a quality rug.
25. november 2024
Besvarelse fra Nile Rugs NZ
Thank you!
No problem exchanging
When I saw the rug that I had ordered online was not suitable for my purposes, Nile had no problem with me returning it for a more suitable one.
11. november 2024
Besvarelse fra Nile Rugs NZ
Thank you!
Sorted a problem
Thank you for addressing our issue and refunding. Your contact to us and understanding the situation was excellent. Well done, I would happily recommend your shop.
9. september 2024
Besvarelse fra Nile Rugs NZ
Thank you!
time ordering a rug online and…
First time ordering a rug online and very happy with service, prompt delivery and packaging. Would not hesitate to order again.
8. juli 2024
Besvarelse fra Nile Rugs NZ
Thank you!
Great value persian carpets.
Prompt deliver of a great value for money product. Our persian carpet is absolutely a stunner.
24. juni 2024
Besvarelse fra Nile Rugs NZ
Thank you!
Besvarelse fra Nile Rugs NZ
Thank you!
I have purchased 2 rugs from Nile
I have purchased 2 rugs from Nile, one on line and the other in person in store.
Both items were of great quality and the service received, professional and helpful. I would recommend the services and products offered by Nike Rugs for anyone looking to enhance their home with traditional, good quality Persian Rug products.
C & K Bunge, Ponsonby Auckland
8. marts 2024
Besvarelse fra Nile Rugs NZ
Thank you!
Carpet is considerably more worn than…
Carpet is considerably more worn than we had anticipated from the advertised image and the description - including a couple of very bare spots - with one that is showing signs of probable eventual disintegration.
13. november 2023
Besvarelse fra Nile Rugs NZ
Thank you for the feedback. It gives us a chance to address the room for improvement. The vintage rug has been restored which is mentioned in the description. Also, customers buying online have the opportunity to return/exchange the rug within 14 days.
Besvarelse fra Nile Rugs NZ
Thank you so much for the lovely feedback.
Great price and good quality rugs!
6. november 2023
Besvarelse fra Nile Rugs NZ
Thank you so much for the feedback
Easy and efficient
13. november 2023
Great Service
Swift delivery and the product looked as it did online. Not always the case!
6. november 2023
Good comms and quick service and a good…
Good comms and quick service and a good website.
5. juni 2023
Happy with rugs fast delivery well…
Happy with rugs fast delivery well packaged, and some discount codes now and then pop up which helped me make up my mind faster, also much easier to view online than go through all the rugs in a showroom.
19. marts 2023
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