Good service, could do better with upgraded stations. Having visited various charging points in Elgin it was disappointing that only 2 units out of 7 were working and those two were being used. Phonin... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was gratified to find that your two chargers outside the library in Banagher, County Offaly, were capable of 50kW. (I was expecting 22kW at most.) It wasn't obvious that I was to tap my Easygo... Se mere
Virksomheden har svaret
The charger used was located beside the Lidl in Milford Co Donegal. Had to wait for about 20 mins as both cables were in use. When connected was charging at around 23KW while the other cable was... Se mere
Charged fine. 12hour limit overnight is flexible enough for overnight charging. Perfect through the day, but for an AC charge starting at say after 20:00, make it 14 hours. App is weir... Se mere
Virksomheden har svaret
3,6
Middel
423 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A lot of difficulty getting charging…
A lot of difficulty getting charging going outside River Lee Hotel in Cork;
Multiple attempts to download apps,
Unclear method of payment,
Not very helpful telephone support
17. juni 2026
Besvarelse fra EZO
Hi Edmund,
Thank you for taking the time to share your feedback. ⚡
We appreciate you highlighting your experience at the River Lee Hotel in Cork. Feedback like yours is incredibly valuable as we continue to enhance the app experience, payment process, and overall charging journey.
If you'd like us to look into the issues you experienced, please contact our support team at support@ezo.ie with the approximate date and time of your visit, and we'll be happy to investigate further.
Thank you again for helping us continue to improve our service.
Electric regards,
EZO Support Team.
Have EZO tag since last year so it was…
Have EZO tag since last year so it was easy to use.
19. juni 2026
Besvarelse fra EZO
Hi Cáthal,
We're delighted to hear your EZO fob made charging quick and easy.
Providing convenient and hassle-free charging is exactly what we aim for, so it's great to know you've been enjoying using your tag.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Its good works need a lot more ev…
Its good works need a lot more ev chargers to be honest some ezo are out of date
1. juni 2026
Besvarelse fra EZO
Hi Declan,
Thank you for taking the time to share your feedback. ⚡
We're pleased to hear you've had a good experience with EZO.
We also appreciate your comments regarding charger availability and our network. Feedback like yours is valuable as we continue to expand and enhance our charging infrastructure.
Thank you again for helping us continue to improve our service.
Electric regards,
EZO Support Team.
Besvarelse fra EZO
Hi Sean,
Thank you for taking the time to share your feedback. ⚡
We're delighted to hear you found EZO easy to use.
We also appreciate your comments regarding pricing. We continuously review our network to ensure it remains competitive while maintaining a reliable, high-quality charging experience.
Thank you again for sharing your thoughts with us.
Electric regards,
EZO Support Team.
I had a problem getting the charger to…
I had a problem getting the charger to work on two separate occasions so I rang the support team the they were very helpful and managed to sort it out for in no time.
21. juni 2026
Besvarelse fra EZO
Hi Thomas,
Thank you for taking the time to share your feedback. ⚡
We're pleased to hear our support team was able to help you get charging successfully on both occasions.
Providing friendly and efficient assistance is something we take great pride in, and it's great to know we were able to get you back on the road quickly.
Thank you again for sharing your experience with us.
Electric regards,
EZO Support Team.
Everything Works and easy to navigate.
21. juni 2026
Besvarelse fra EZO
Hi David,
Thank you for your review! ⚡
We're delighted to hear everything worked well and that you found EZO easy to navigate.
Providing a simple, reliable, and user-friendly charging experience is exactly what we aim for.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Good app
Good app, easy to use - a level consistent pricing by charger type would be good as the price varies by location not by charger type - this makes it a bit awkward
29. juni 2026
Besvarelse fra EZO
Hi Christy,
Thank you for taking the time to share your feedback. ⚡
We're delighted to hear you're enjoying the app and finding it easy to use.
We also appreciate your comments regarding pricing consistency across charger locations. Feedback like yours is valuable as we continue to review and enhance the customer experience.
Thank you again for sharing your thoughts with us.
Electric regards,
EZO Support Team.
Generally a good service
Generally a good service. But, the site I was at would not accept debit/credit card for payment. I had to call support and as I had the EZO app could proceed but it was frustrating to not be able to simply pay by credit/debit card. I had used an EZO site in Bantry the previous week and could use the debit card which was so much easier.
20. juni 2026
Besvarelse fra EZO
Hi John,
Thank you for taking the time to share your feedback. ⚡
We're pleased to hear you generally had a good experience and that our support team was able to help you get charging successfully.
We also appreciate your comments regarding card payments. Not all chargers support contactless payment, and feedback like yours helps us continue to enhance the charging experience across our network.
Thank you again for sharing your experience with us.
Electric regards,
EZO Support Team.
2 Chargers were not working.
2 Chargers at Trafalgar Rd, Greystones, Co. Wicklow, were not working and this only became apparent after numerous attempts to initiate charging.
19. juni 2026
Besvarelse fra EZO
Hi Brendan,
Thank you for taking the time to share your feedback. ⚡
We're sorry to hear you experienced issues with the chargers at Trafalgar Road, Greystones. Our team is aware of an intermittent issue affecting this location and has been actively investigating it, with ongoing maintenance taking place to resolve it.
We appreciate you taking the time to report your experience, as feedback like yours helps us monitor and improve the reliability of our network.
Electric regards,
EZO Support Team.
Besvarelse fra EZO
Hi Bonny,
Thank you for your review! ⚡
We're delighted to hear you've never had any problems charging with EZO.
Providing a reliable and hassle-free charging experience is exactly what we aim for, so it's great to know we're delivering that for you.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Besvarelse fra EZO
Hi Terence,
Thank you for your review! ⚡
We're delighted to hear your issue was resolved quickly and easily.
Providing friendly, efficient support is something we take great pride in, so it's wonderful to know you had a positive experience.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
The charger didn't accept visa payment pt payment
The charger didn't accept payment. I phoned the contact number on the charger, and it was promptly answered. It was late in the evening. After a few minutes, the kind lady at Ezo "clicked" on something her end to get the charger going. It was at the hotel I was staying in, so there was no panic. But if I were travelling and in a hurry, it wouldn't have been so good.
17. juni 2026
Besvarelse fra EZO
Hi Ronan,
Thank you for taking the time to share your feedback. ⚡
We're pleased to hear our support team was able to assist you promptly and get you charging, especially later in the evening.
We also appreciate your comments regarding the payment experience. Feedback like yours is valuable as we continue to improve the charging journey for our customers.
If you'd like us to investigate the payment issue further, please feel free to contact our team at support@ezo.ie with the charger location and approximate time of your visit, and we'll be happy to look into it.
Electric regards,
EZO Support Team.
Besvarelse fra EZO
Hi Padraic,
Thank you for your review! ⚡
We're delighted to hear you had a positive experience with our support team and that your query was answered.
Providing friendly and helpful customer service is something we take great pride in.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Reasonable cost for a unit kwh.
29. juni 2026
Besvarelse fra EZO
Hi Dugmore,
Thank you for your review! ⚡
We're delighted to hear you found our charging rates to be reasonably priced.
Providing reliable charging at competitive prices is something we continually strive for, so we really appreciate your feedback.
Thanks for taking the time to share your experience with us.
Electric regards,
EZO Support Team.
Instant connection to a person who…
Instant connection to a person who helped me with my issues. Very patient as I struggled to register on my mobile while remaining connected on the same device
19. juni 2026
Besvarelse fra EZO
Hi Garry,
So glad we could get you sorted quickly! 😊 Thank you for the kind words — it really means a lot to the team!
Electric regards,
EZO Support Team.
I the past I did have bad experiences…
I the past I did have bad experiences at chargers. All good this time, no complaints
24. juni 2026
Besvarelse fra EZO
Hi Michael,
Thank you for taking the time to share your feedback. ⚡
We're delighted to hear that your most recent charging experience went smoothly and that everything worked well for you.
We appreciate you continuing to use the network and sharing your experience with us. Feedback like yours helps us keep improving the service for all EV drivers.
Thank you again for your support.
Electric regards,
EZO Support Team.
Very easy to use
Very easy to use - downloaded the APP and scanned the QR code on the charger.
Charges were very reasonable and whole experience hassle free
20. juni 2026
Besvarelse fra EZO
Hi Tom,
Thank you for your review! ⚡
We're delighted to hear you found EZO very easy to use and that the app and QR code process worked smoothly for you.
Making EV charging simple and convenient is exactly what we aim for.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Besvarelse fra EZO
Hi Daniel,
Thank you for taking the time to share your feedback. ⚡
We're pleased to hear you were able to get assistance from our support team and get charging successfully.
We also appreciate your comments regarding the app connection experience. Feedback like yours helps us continue to improve the charging journey for our customers.
Electric regards,
EZO Support Team.
Frustration with apps
I discovered that Ezo has taken over EasyGo chargers when I downloaded the EasyGo app, as per instruction on the charger, but couldn't get any further because it required a phone number and would only accept those with a nigerian country code. I called their support number, and the help assistant told me that I needed another app entirely - the EZO app - despite there being no indication anywhere on the charger that this might be the case. And in the end it didn't work anyway as it while I could see the charger on the app, it would not connect. I wasted forty minutes trying to charge my car, while on my way to a funeral with two children in the car. Very very annoying.
19. juni 2026
Besvarelse fra EZO
Hi Laura,
Thank you for reaching out and we completely understand how stressful that must have been, especially under the circumstances.
Just to clarify, the EasyGo app is a separate third-party application and not affiliated with us — the EZO app is the correct one to use for our network and is categorised as EV-charging in the app store. We're sorry this wasn't made clearer at the charger location and we'll flag this as feedback.
We'd love to look into the connection issue further. Could you confirm the exact location of the charger you were trying to use? We can also see a successful session on your account — was that from the same day, or are you referring to a separate occasion? Feel free to send us any additional details at support@ezo.ie and we'll take a closer look.
Electric regards,
EZO Support Team.
Besvarelse fra EZO
Hi Liam,
Clean, tidy and easy to pay — ticking all the boxes! ⚡ Thanks so much for the kind words!
Electric regards,
EZO Support Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.