I give it 5 stars AFTER application went through and got my card linked. The hassle of getting through application form (some “46 characters exceeded nonsense”) almost caused me to forget EZO. I also... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
App works quite well, invoices don’t show the amount of energy used or the price per kWh, almost no web interface (app only), some prices in app are higher than third party networks.
On a recent 6 day trip, 4 Ezo chargers that I tried to use were out of action. 1 that had been out of order for 10 days! Another one had communication issues, meaning unable to initiate the charging p... Se mere
Virksomheden har svaret
I was charged €8 for overstay . There should be grace period of 5-10 mins to allow customers transit to third cars . Really disappointed with this service . Far tooo expensive . Considering v not... Se mere
3,6
Middel
428 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I the past I did have bad experiences…
I the past I did have bad experiences at chargers. All good this time, no complaints
24. juni 2026
Besvarelse fra EZO
Hi Michael,
Thank you for taking the time to share your feedback. ⚡
We're delighted to hear that your most recent charging experience went smoothly and that everything worked well for you.
We appreciate you continuing to use the network and sharing your experience with us. Feedback like yours helps us keep improving the service for all EV drivers.
Thank you again for your support.
Electric regards,
EZO Support Team.
Very easy to use
Very easy to use - downloaded the APP and scanned the QR code on the charger.
Charges were very reasonable and whole experience hassle free
20. juni 2026
Besvarelse fra EZO
Hi Tom,
Thank you for your review! ⚡
We're delighted to hear you found EZO very easy to use and that the app and QR code process worked smoothly for you.
Making EV charging simple and convenient is exactly what we aim for.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Besvarelse fra EZO
Hi Daniel,
Thank you for taking the time to share your feedback. ⚡
We're pleased to hear you were able to get assistance from our support team and get charging successfully.
We also appreciate your comments regarding the app connection experience. Feedback like yours helps us continue to improve the charging journey for our customers.
Electric regards,
EZO Support Team.
Frustration with apps
I discovered that Ezo has taken over EasyGo chargers when I downloaded the EasyGo app, as per instruction on the charger, but couldn't get any further because it required a phone number and would only accept those with a nigerian country code. I called their support number, and the help assistant told me that I needed another app entirely - the EZO app - despite there being no indication anywhere on the charger that this might be the case. And in the end it didn't work anyway as it while I could see the charger on the app, it would not connect. I wasted forty minutes trying to charge my car, while on my way to a funeral with two children in the car. Very very annoying.
19. juni 2026
Besvarelse fra EZO
Hi Laura,
Thank you for reaching out and we completely understand how stressful that must have been, especially under the circumstances.
Just to clarify, the EasyGo app is a separate third-party application and not affiliated with us — the EZO app is the correct one to use for our network and is categorised as EV-charging in the app store. We're sorry this wasn't made clearer at the charger location and we'll flag this as feedback.
We'd love to look into the connection issue further. Could you confirm the exact location of the charger you were trying to use? We can also see a successful session on your account — was that from the same day, or are you referring to a separate occasion? Feel free to send us any additional details at support@ezo.ie and we'll take a closer look.
Electric regards,
EZO Support Team.
Besvarelse fra EZO
Hi Liam,
Clean, tidy and easy to pay — ticking all the boxes! ⚡ Thanks so much for the kind words!
Electric regards,
EZO Support Team.
Besvarelse fra EZO
Hi Brigid,
Thanks for sharing your feedback!
Easy, user friendly EV-charging is exactly what we aim for ⚡
Electric regards,
EZO Support Team.
Machines are very difficult to pay with…
Machines are very difficult to pay with a credit card. 50 kw charges in my area are regularly out of order. Ie. Bray and Enniskerry and quite often for days on end.
24. juni 2026
Besvarelse fra EZO
Hi Don,
Thank you for flagging this. We hear you and we're sorry to hear you've been having such a difficult time.
We'd really like to take a closer look at the locations you've mentioned and the payment issues you've experienced.
Could you reach out to us at support@ezo.ie with any additional details? We want to make sure this gets the attention it deserves.
Electric regards,
EZO Support Team.
Out of a lot of chargers at the Clayton…
Out of a lot of chargers at the Clayton airport hotel most were not working. With the help of customer care I got one that did.
21. juni 2026
Besvarelse fra EZO
Hi Paul,
hank you for taking the time to share your feedback. ⚡
We're pleased to hear our customer care team was able to help you get connected and charging successfully.
We also appreciate your comments regarding charger availability at this location. Feedback like yours is valuable as we continue to enhance the reliability of our charging network.
Thank you again for sharing your experience with us.
Electric regards,
EZO Support Team.
Pricey and the overstay not properly…
Pricey and the overstay not properly explained. One would expect overstay to apply only once you’re charged up. I used a rapid charger that was actually a bit slow and ended up paying an extra 15€ for the 10-odd extra minutes I needed to get to 80%. Beware the 45min overstay applies to your entire charge. So even if you don’t have a full charge by 45min, unplug otherwise you’re going to get nailed by overcharge fees.
20. juni 2026
Besvarelse fra EZO
Hi Jonathan,
Thank you for taking the time to share your feedback.
The overstay policy applies from the moment a session begins rather than from when the vehicle reaches a full charge. This is in place to ensure fair access to charging spots for all drivers, particularly at busy locations. We completely understand this can feel unexpected, and the pricing is always available before starting a session by tapping "Show Pricing" in the app.
That said, we genuinely value feedback like yours and will make sure it reaches the right team as we're always looking at ways to improve the experience and make our policies clearer for customers.
Electric regards,
EZO Support Team.
Besvarelse fra EZO
Hi Deborah,
We love having you as our customer! 🙌 Thank you so much — comments like this mean a lot to the whole team! ⚡
Electric regards,
EZO Support Team.
expensive per unit there are cheaper options
Too expensive per unit there are cheaper options otherwise its okay
18. juni 2026
Besvarelse fra EZO
Hi Brendan,
Thank you for the honest feedback.
We hear you on pricing and we appreciate you sharing your thoughts. We'll make sure it reaches the right team.
If you'd like to discuss your account or explore any options, feel free to reach out to us at support@ezo.ie and we'll be happy to help.
Electric regards,
EZO Support Team.
Fob did not work
Fob did not work. App initially did not have a charger showing at the site. Unplugged, started again. Restarted app and all was well. Just a bit messy.
22. juni 2026
Besvarelse fra EZO
Hi John,
Thank you for taking the time to share your feedback. ⚡
We're pleased to hear you were able to get charging successfully in the end.
We also appreciate your comments regarding the fob and app experience. Feedback like yours helps us continue to improve the reliability and usability of our services.
If you'd like us to look into the fob or charger location further, please feel free to contact our team at support@ezo.ie and we'll be happy to investigate.
Electric regards,
EZO Support Team.
Very expensive compared to other public…
Very expensive compared to other public chargers of similar rating.
21. juni 2026
Besvarelse fra EZO
Hi Declan,
Thank you for taking the time to share your feedback. ⚡
We appreciate your comments regarding pricing and understand that value is an important factor when choosing where to charge.
Feedback like yours helps us as we continue to review and develop our offering.
Electric regards,
EZO Support Team.
The chsrger in Roundwood is not…
The chsrger in Roundwood is not working.
I could have used it today
23. juni 2026
Besvarelse fra EZO
Hi Leo,
Thank you for flagging this.
We're aware of the issue at Roundwood and our team is currently working on a repair that will require a part replacement. While we appreciate your patience in the meantime, the good news is that once the repair is complete the charger will be in much better shape for public use going forward.
If you need help finding an alternative nearby location, don't hesitate to reach out to us at support@ezo.ie and we'll be happy to point you in the right direction!
Electric regards,
EZO Support Team.
Besvarelse fra EZO
Hi Marita,
Thanks for the review.
Wide spaces, clear instructions and a handy fob — the full package! 😊
Happy charging!
Electric regards,
EZO Support Team.
Really helpful phone serve
The girl who was on the helpline was courteous and efficient; she had endless patience with a bewildered first time user. A sincere ‘thank you’ to her.
21. juni 2026
Besvarelse fra EZO
Hi Joyce,
Thank you so much for taking the time to share! 😊
This is truly lovely to read — we'll make sure she sees this.
We know EV charging and navigating the app has a bit of a learning curve, and helping our customers through it is exactly what great support looks like.
Happy charging!
Electric regards,
EZO Support Team.
Quality fast charger that usually…
Quality fast charger that usually available. It was busy when first checked but was free 30 minutes later
20. juni 2026
Besvarelse fra EZO
Hi Kevin,
Glad the charger was worth the 30 minute wait! 😄
Thanks for the patience and for the kind words — really appreciate it! ⚡
Electric regards,
EZO Support Team.
Slow to start a charge and a slow charger generally for the unit price
Charger took a few minutes to initiate as kept telling me it was "busy" after I plugged it into the car and wouldn't give me an option to start a charge. I persisted, but it took three attempts for the app to realise the charger was "busy" because it was actually me trying to use the thing! Fairly clunky app, and over priced unit prices for a relatively slow charger (maxed out at about 32kW). Prices match Ionity prices but Ionity provides 350kW DC chargers by comparison.
23. juni 2026
Besvarelse fra EZO
Hi Evan,
Thank you for taking the time to share your detailed feedback. ⚡
We appreciate your comments regarding the charging session initiation, app experience, charging speeds, and pricing. Feedback like yours is incredibly valuable as we continue to enhance both our app and charging network.
If you'd like us to take a closer look at the charging session you experienced, please feel free to contact our support team at support@ezo.ie with the location and approximate date and time of your session, and we'll be happy to investigate further.
Thank you again for helping us continue to improve our services.
Electric regards,
EZO Support Team.
App worked to download funds
App worked to download funds, also charger in Tullamore worked very well, Applegreen charger did not work!
22. juni 2026
Besvarelse fra EZO
Hi Enda,
Thanks for such lovely feedback!
Glad the app and Tullamore charger delivered 😊
Just to flag — Applegreen chargers are not part of our network, so any issues there would need to be directed to them directly.
If you ever need help finding a nearby EZO charger, don't hesitate to reach out to us at support@ezo.ie!
Electric regards,
EZO Support Team.
Very difficult to start charging
Very difficult to start charging, had to try multiple times on app before i was successful.
Also in hotel locations can be difficult to arrange disconnection of charger in time so i got excess charges.
20. juni 2026
Besvarelse fra EZO
Hi Andrew,
Thank you for the feedback and we're sorry to hear you had trouble getting started.
To make sure your next session goes smoothly, here's a quick step by step on how to start a charge through the app:
1- Log in
2- Open the map
3- Search for your location
4- Select the charge point
5- Choose the connector
6- Once the app shows “Initiate Charging,” plug in the cable
Regarding overstay fees, these are in place to ensure fair access to charging spots for all drivers and are always visible before starting a session under "Show Pricing".
To avoid any unexpected charges, it's always a good idea to plan your disconnection ahead of the time limit — particularly at hotel locations where it can be a bit trickier to get back to the car in time.
If you ever need help mid-session, our 24/7 helpline is always on hand at 01 254 4456 — don't hesitate to give us a call.
Electric regards,
EZO Support Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.