Good service, could do better with upgraded stations. Having visited various charging points in Elgin it was disappointing that only 2 units out of 7 were working and those two were being used. Phonin... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was gratified to find that your two chargers outside the library in Banagher, County Offaly, were capable of 50kW. (I was expecting 22kW at most.) It wasn't obvious that I was to tap my Easygo... Se mere
Virksomheden har svaret
The charger used was located beside the Lidl in Milford Co Donegal. Had to wait for about 20 mins as both cables were in use. When connected was charging at around 23KW while the other cable was... Se mere
Charged fine. 12hour limit overnight is flexible enough for overnight charging. Perfect through the day, but for an AC charge starting at say after 20:00, make it 14 hours. App is weir... Se mere
Virksomheden har svaret
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Middel
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Besvarelse fra EZO
Hi Sharon,
Thank you for your review! ⚡
We're delighted to hear you found charging through the EZO app simple, quick and easy. Providing a seamless charging experience is exactly what we aim for.
Thank you for taking the time to share your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
Straight forward fast charger
Straight forward fast charger. Would prefer if i could do without app.
18. juli 2026
Besvarelse fra EZO
Hi Dominic,
Thank you for your review! ⚡
We're delighted to hear you found our charger straightforward to use and that you had a positive charging experience.
We also appreciate your feedback regarding the app. If you would prefer not to use the app, you can order an EZO RFID charging fob directly through the app by following these steps:
Account > My RFID Cards > Tap the + symbol in the top right-hand corner > Order an RFID Card
The RFID fob allows you to start and stop charging by simply tapping it on the charger, making the charging process even quicker and easier.
Thank you for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Besvarelse fra EZO
Hi Cyril,
Thank you for your review! ⚡
We're delighted to hear you've found both the EZO app and RFID fob simple and easy to use. Providing a convenient and hassle-free charging experience is exactly what we aim for.
Thank you for taking the time to share your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
A pretty good experience in Banagher
I was gratified to find that your two chargers outside the library in Banagher, County Offaly, were capable of 50kW. (I was expecting 22kW at most.)
It wasn't obvious that I was to tap my Easygo RFID fob to the credit/debit card reader - but I figured that out. (Some public chargers have a separate RFID readers.)
My charging session finished prematurely because my account ran out of credit- whereas ESB's eCars system performs automatic top-ups to ensure that doesn't happen when using their chargers.
18. juli 2026
Besvarelse fra EZO
Hi Sean,
Thank you for your detailed review! ⚡
We're delighted to hear you had a positive experience charging at our Banagher site and that the 50kW charging speed exceeded your expectations.
We also appreciate your feedback regarding using your EZO RFID fob and the location of the card reader. Feedback like yours helps us identify areas where we can improve the charging experience and make our chargers even more intuitive to use.
We're sorry your charging session ended early because your account ran out of credit. We appreciate your suggestion regarding automatic top-ups, and we'll ensure your feedback is shared with the relevant team as we continue to enhance our services.
Thank you for taking the time to share your experience with us.
Electric regards,
EZO Support Team.
Difficulty stopping charging.
I was using a charger in Bantry. Because of difficulties I experienced with the Stop button I was charged for overstaying even though I attempted to stop charging at 43 minutes.
18. juli 2026
Besvarelse fra EZO
Hi Dan,
Thanks for taking the time to leave us your feedback.
We understand how frustrating this can be, so as a one-time gesture of goodwill, we've refunded the overstay fee to your EZO balance.
If a charging session doesn't stop immediately after pressing "Stop Charging", some chargers can take a little time to process the request. In many cases, waiting around 60 seconds or presenting the same RFID fob used to start the session will resolve it.
If you ever run into the issue again, just get in touch with us at support@ezo.ie or give our 24/7 support line a call on 012544456. We'll be happy to help get you back on the road as quickly as possible ⚡
Electric regards,
EZO Support Team
Very Disappointed
when i was charging its atumatically stopped after 2 minutes. then you guys charge me the service fee of 1.5 euro. this happend twice. i feel like robbery
15. juli 2026
Besvarelse fra EZO
Hi Robin,
Thanks for leaving us a review.
This is definitely not expected behaviour from our charger. We'll raise this with our technical team and have someone review it as quickly as possible. We sincerely appreciate you bringing this to our attention and helping us make the network more reliable.
Additionally, we've refunded the cost of the session that was cut off due to an error. Feel free to contact us at support@ezo.ie so we can make sure that your next experience with EZO is seamless!
Electric regards,
EZO Support Team.
It is a pleasant experience
It is a pleasant experience. In a public park and charging speeds are always good.
18. juli 2026
Besvarelse fra EZO
Hi Junait,
Thank you for your review! ⚡
We're delighted to hear you've had a pleasant charging experience and that you've found the charging speeds consistently good. It's also great to know the location has been convenient for you.
Thank you for taking the time to share your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
Do NOT use these chargers
Do NOT use these chargers. They are extortionately priced versus other providers and they catch you for overstay fees after 45 minutes. I understand overcharge fees in urban areas but this is in the west of Ireland where people have to drive long distances to get there and need to top up. BEWARE!
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra EZO
Hi Joanne,
We really appreciate you taking the time to share your feedback.
We understand that pricing plays a big part in the charging experience. Our tariffs help us continue investing in a reliable, modern, and growing charging network, while the overstay fee is designed to help keep our fast chargers available for as many drivers as possible.
We also appreciate your comments about the overstay period and will be sure to pass your feedback on to the relevant team.
If you're happy to, please get in touch with us at support@ezo.ie. We'd love the opportunity to learn more about your experience and see if there's anything we can do to make up for it.
Electric regards,
EZO Support Team
Good service better charging units required
Good service, could do better with upgraded stations. Having visited various charging points in Elgin it was disappointing that only 2 units out of 7 were working and those two were being used. Phoning the customer service did little to help other than say they were aware of 2 units being faulty. However, having found the point at Hopeman all problems resolved.
1. juli 2026
Besvarelse fra EZO
Hi Phil,
Thanks for taking the time to share your feedback.
We've reviewed the chargers in the Elgin area and can confirm that, at the moment, only the chargers at Ladyhill Road and Burghead Cemetery Car Park are currently out of service. We'll make sure these sites are reviewed as a high priority to get them back up and running as quickly as possible.
We're glad you were able to get charging at Hopeman in the end. If there were any other locations in Elgin that you experienced issues with, we'd love to hear more. Feel free to get in touch with us at support@ezo.co.uk with the details, and we'll be happy to investigate further.
Thanks again for helping us improve the EZO experience.
Electric regards,
EZO Support Team.
like the high power chargers and the…
like the high power chargers and the fact that you are getting more chargers out there.
16. juli 2026
Besvarelse fra EZO
Hi David,
Thanks for the lovely feedback! We're really glad you're enjoying our high-power chargers, and we're working hard to expand the network so even more drivers can charge with us.
We appreciate you being part of the EZO community and hope to see you on the road again soon. ⚡🚗
Electric regards,
EZO Support Team
Besvarelse fra EZO
Hi Craig,
Thank you for your review! ⚡
We're delighted to hear the charge points were available and working well during your visit.
Providing reliable and accessible charging is exactly what we aim for.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
On the whole Ezo has been a good…
On the whole Ezo has been a good experience. Customer service both on the phone and email has been excellent, with few problems.
Occasional "card not recognised" message and "starting error" but I suspect this is from chargers installed well before Ezo took over from Charge Place Scotland.
15. juli 2026
Besvarelse fra EZO
Hi Alastair,
Thank you for your review! ⚡
We're delighted to hear you've had a positive experience with EZO and that our customer support team has been able to assist you both by phone and email.
We also appreciate your feedback regarding the occasional charging errors. Feedback like yours helps us continue to enhance the reliability of our network and deliver an even smoother charging experience.
Thank you for your continued support and for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
The charging points are not reliable
The charging points are not reliable
Too many issues
16. juli 2026
Besvarelse fra EZO
Hi Marion,
Thank you for your review. ⚡
We're sorry to hear you've experienced issues with the reliability of our charging points.
Feedback like yours is invaluable as we continue to improve the reliability and performance of our charging network. If you'd like us to investigate any specific chargers or charging sessions, please contact our support team at support@ezo.ie, and we'll be happy to look into this for you.
Thank you for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Besvarelse fra EZO
Hi Patrick,
Thank you for your review.
We appreciate your feedback regarding pricing. We continuously review our network to ensure it remains competitive while maintaining a reliable, high-quality charging experience.
Thank you for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
I found it a bit complicated…
I found it a bit complicated registering on the app, but then it worked out fine.
The price is quite expensive between access fee and 70c/kw.
The charging station is good for energies.
16. juli 2026
Besvarelse fra EZO
Hi Sophie,
Thank you for your review! ⚡
We're pleased to hear you were able to get set up successfully and that the charging station worked well for you.
We appreciate your feedback regarding the registration process and pricing. We continuously review the app experience and our network pricing as we work to provide a simple, reliable and competitive charging service.
Thank you for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Straightforward experience in charging…
Straightforward experience in charging a PHEV hire car using the EZO app
16. juli 2026
Besvarelse fra EZO
Hi John,
Thank you for your review! ⚡
We're delighted to hear you had a straightforward charging experience and found the EZO app easy to use with your PHEV hire car.
Providing a simple and convenient charging experience is exactly what we aim for.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Scandalous increase in cost
The change from chargeplace Scotland to EZO has resulted in a 59% increase in the cost of charging. This is a huge increase in cost (from 47p/kW to 75p/kW) which is reducing the miles I can afford to drive. If petrol or diesel increased by 59% overnight there would be uproar. EZO has to cut the cost of charging!
15. juli 2026
Besvarelse fra EZO
Hi Andrew,
Thank you for your review.
We appreciate your feedback regarding the change in pricing following the transition from ChargePlace Scotland to EZO. We understand your concerns about the increase and the impact this can have on the cost of charging.
Our pricing reflects the costs of operating, maintaining and continuing to invest in a reliable charging network, and we continuously review our pricing as we work to provide a dependable, high-quality charging service.
Thank you for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Only charger available in a remote area…
Only charger available in a remote area while we were travelling. The station wouldn't accept card payment so we were required to download and register on the app, which was both slow and not user friendly. Even then, we were unable to charge and ultimately had to phone multiple times before we eventually managed to connect.
16. juli 2026
Besvarelse fra EZO
Hi Tim,
Thank you for taking the time to share your experience.
We appreciate your feedback regarding the card payment option, app registration process and the difficulty you experienced starting your charging session. We understand how important it is to have a simple and reliable charging experience, particularly when travelling in a remote area with limited alternatives.
We’re pleased our support team was able to help you connect, and your feedback will help us continue improving both the app experience and the reliability of our network.
If you’d like us to review the specific charger or charging session, please contact us at support@ezo.ie with the location and approximate time, and our team will be happy to investigate further.
Electric regards,
EZO Support Team.
Could not get chargers to work.
14. juli 2026
Besvarelse fra EZO
Hi there,
Thanks for taking the time to leave us your feedback.
We're sorry to hear you had trouble starting your charging session. We'd really like the opportunity to look into what happened and help get to the bottom of it.
Could you please email us at support@ezo.ie with the charger location and let us know how you were trying to start the session (for example, using the app, an RFID fob, or a payment terminal)?
In some cases, the issue can be related to the charging sequence, while in others it may be a fault with the charger itself. Either way, we'll investigate and make sure you have a much smoother experience the next time! ⚡
We look forward to hearing from you.
Electric regards,
EZO Support Team.
Charged for overstay…
Charged for overstay yet no visibility or clarity on how this works and why I’ve been charged
16. juli 2026
Besvarelse fra EZO
Hi Gordon,
Thank you for your review.
We appreciate your feedback regarding the overstay fee and understand the importance of clear information about how these charges work.
Overstay fees are in place to help keep charging bays available for other EV drivers once charging has finished. Charging and overstay pricing is displayed by selecting "Show Pricing" before starting a charging session in the EZO app.
If you'd like us to review your charging session or explain the charge in more detail, please contact our support team at support@ezo.ie, and we'll be happy to investigate.
Thank you for taking the time to share your feedback.
Electric regards,
EZO Support Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.