I have payed for a reservation for a car that i canceled afterwards and thus waiting for a refund. Customer support wont answer whatsapp and email, i hope they do and i change this review
Europe Luxury Car Hire
Tak, fordi du bruger Trustpilot. Det er desværre ikke muligt at skrive anmeldelser på denne side længere, da virksomhedens website er lukket ned. Hvis du har nogen spørgsmål, er du velkommen til at kontakte os.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Scam. I paid the full amount upfront, they took a deposit of 9,500 Euros. I rented in May now it's July, they still did not refund the deposit. Sent them no less than 28 emails with no solution.... Se mere
We were grateful to find a service that provided luxury car services on short notice. However, the car was not a luxury car. The vehicle, a Mercedes E class, arrived clean but with multiple scratche... Se mere
Virksomheden har svaret
I was delivered the wrong car on the wrong date and without the Sat Nav I requested and was promised When the hire company turned up I saw that this Companies commission fee was higher than the tot... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Europe Luxury Car Hire is the largest European luxury car rental company, consisting of a network of authorized partners and official agencies who assist us in maintaining the highest levels of quality services for our clients. We focus on providing a unique luxurious driving experience anywhere in Europe. Our goal at Europe Luxury Car Hire is to excel in providing top quality luxury rental cars in Europe with unparalleled levels of VIP service..
Kontaktoplysninger
Calle Severo Ochoa 55, 29590, Parque Tecnologico Andalucia, Malaga,, Spanien
- +44 203 8073 827
- sales@europeluxurycarhire.com
- europeluxurycarhire.com
perfection
Excellence in client service- Perfect - Nice and dedicated team- Congrats
Perfect service, fast delivery, no problem
Great helpful staff.
That's the 3rd time am using Martin's services. No doubt there is gonna be the 4th..
These guys really understand what is expected from them and deliver each time.
I would not hesitate to recommend
Thanks again
That was my first experience in this area, renting a car, and I'm totally sure that Europe Luxury Car Hire is tend to be the best one in Europe!
I recommend this organization because every service they provide with was and is excellent!
Great cars and extraordinary service!
Hi there, Europe Luxury Car Hire! many thanks for making our vacation in Southern France the best we had in years. You're doing a great job! see you next summer.
Joe
5 star service and a 5 star car!
Having hired various sports cars around the Geneva area in the past, it was refreshing to work with the chaps at Europe Luxury Car Hire. The car (a Porsche 911 GT3) was very well prepared and didn't feel 'tired' in the way many hire cars can. Great service and I've got no hesitation in recommending them.
Great service and great choice
I'm not one to leave reviews but I would highly recommend this company after dealing with them recently.
Really very impressed with Europe Luxury Car Hire
Rented a Lamborghini in Barcelona. The service was excellent, very attentive staff and the car was excellent. Couldn't of wished for more. Many thanks.
Very good and flexible service, slightly old car
We got very good and flexible service, but cabrio Audi A5 was slightly old and with minimal basic functuons and equipment.
Excellent customer service and dependability!
I used Europe Luxury Car Hire to rent several vehicles for my friends and I throughout our travels in Europe. The cars were in excellent condition, and the staff was extremely attentive to all of my needs. They would respond to all of my calls and all of my emails without hesitation or delay and were quick to provide me information on what cars I requested. They offered alternatives and suggestions to make our time in Europe very memorable. We love to drive, and the trip would not have been the same without the great relationship I established with Europe Luxury Car Hire.
Perfect!
The team is well prepared and extremely kind.
I strongly recommend.
Expensive but great and friendly English speaking support (even in non-English countries)
It`s a summary of luxury cars that are available for rent in multiple Countries even from different direct service providers. It`s very convenient to be able speaking to support in Enlish, but there is one problem: you will have to sign a rental agreement in the native language.
Overall 5+ in case you are first time in a new Country.
They are ready to provide a vehicle for A>B routes through the Country or even a few.
Great service, great cars
Hi.
I booked my car in Spain and everything about my experience was exemplary. I loved the DB9, but it was cramped for 4 people :-) My fault there... Hehe.
Unprofessional service - but the car was fantastic
I rented a GL350 for a family ski holiday to be delivered and dropped off in Generva airport. Despite the fact i had been warned that due to weather conditions and traffic I may have to wait a maximum of 1 hour in the airport (which i was prepared for), i didnt expect to have to wait more than 2.5 hours with 2 tired from the trip young children.
As the car was fantastic, i trully enjoyed it while i had it and almost forgot about the bad start.
Nothing could prepare me though for the drop off experience nightmare. Having confirmed with the company that I was to dropoff the car at 5 am to catch a 7am flight, i arrived earlier in the same area that we had picked the car from (as you dont have the ability to drop off the car in the car rental return area like everyone else). Nobody was there and i had no contact details of the driver, however the company had my mobile and nobody called. I waited until the police asked me to move the car and then parked it inside the short stay car park. I then checked in for the flight and left my wife and half asleep children alone to fugure out where i would drop the car keys to (airport information did not accept the responsibility). I have therefore spoken with the valet car parking people, i left the car with them and asked them to not give the keys to anyone until i can confirm that it was the authorized driver, I called the company office number which naturally sent me to voicemail and until 7:00 am that i had the phone switched on, i received no call back or email from the company. Finally, upon my arrival home, i got a call that not only didnt even contain an apology, but claimed that the driver was there since 4.30 am which is a huge lie. (Please note that if it was the same driver that delivered the car, the only way to talk to him if you only speak Greek, English, French and Spanish is using sign language)

Besvarelse fra Europe Luxury Car Hire
Great experience
Fantastic service all around, no problems to find upon arrival airport, car as expected, paperwork taken care of quickly, and just as easy upon return. Gentlemen who took care of us both on arrival and departure very friendly and courteous. Will use again!
Premium service for premium cars.
The staff was very polite and eficent, great service and kind assistence.
Great cars delivered on time with no hassle
Really happy to recommend Europe Luxury Car Hire and all those who helped me out in setting up the hire, especially Dan and Laura.
I hired a Bentley GTC and a Ferrari 458 Spyder for a few days immediately prior to the Monte Carlo Grand Prix for myself and a friend and our wives to enjoy cruising on the French Riviera. Everything was exactly as advertised and couldn't be happier with the outcome. Will definitely use again without hesitation
Professional team, cars are in excellent conditions, customer care service
Cars cars cars service service service
I travel a lot and always used a standard airport company but they never really do high end cars for business trips and I never got the car I ordered plus having to queue and wait is not very vip, I phoned Europe Luxury Car Hire and I got every thing i asked for and more, even a preprogrammed gps for my hotel. Top luxury service, top cars.
Thanks guys, speak soon.
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