Rose not intact (middle is falling out) & looks wilted already. This was supposed to be a Xmas present. EP have not responded to email & customer service telephone is a joke. On hold for over 10 mins... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My Mrs B absolutely loves your rose and she's going to treasure it for ever but she's scared to open the lid to smell it as she thinks it'll die so can you re assure her please. But again a beutifull... Se mere
Virksomheden har svaret
From order to delivery, well within 48 hours. Items were wrapped in bubble wrap and were extremely well protected. What an amazing sight when I saw the roses, such a beautiful vibrant colour. Serious... Se mere
Virksomheden har svaret
The wrong colour came I emailed and no response I phones twice phone cuts you off being on hold for 20 mins very disappointed After reading this reply you need to change your advertising for this... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Blomsterbutik
- Blomsterdekoratør
- Blomstermarked
- Blomsterudbringning
- Dekorerings- og boligindretningsbutik
- Gavebutik
Skrevet af virksomheden
Eternal Petals® flowers are REAL ROSES that can LAST FOR A YEAR AND MORE. No water required! 100% natural! Free UK delivery! The roses are cut when they have perfectly bloomed, and when treated with a new cutting-edge method, their look, feel and smell...
Kontaktoplysninger
London, Storbritannien
- +44 20 3787 4644
- support@eternalpetals.com
- eternalpetals.com
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Stunning black rose
The black rose looks so lovely in real life, just like the pictures. Although not cheap, I'm now considering of getting a full bouquet! Also, delivery was fast, thank you!
A beautiful green rose for my beautiful…
A beautiful green rose for my beautiful Irish friend for Christmas.
She was very pleased to receive the gift.
And sent me photos straight away.
So two happy friends. Eternal petal are excellence and I have bought a few beautiful roses from this company and would not go anywhere else, so thank you.
Rose not intact (middle is falling out)…
Rose not intact (middle is falling out) & looks wilted already. This was supposed to be a Xmas present. EP have not responded to email & customer service telephone is a joke. On hold for over 10 mins then gave up. I am so disappointed. Would have liked to speak to someone & get this resolved but as they do not respond, there is no option other than to write a review & hope they finally get in touch so that I can seek a refund or better still, get a replacement.
Birthday rose!
Stunning rose and a product of superb quality. Great price providing a VFM unique gift.
Lovely gift beautiful product for wife at Xmas only…
Lovely gift for wife at Xmas only negative is the delivery fees little pricey
There was a mix up with the…
There was a mix up with the order.....had a chat online and was all sorted? They went above and beyond IMO, I would highly recommend using Enternal Petals in the future.
Thank you
Steve Brookes
Very nice gift which I will present to…
Very nice gift which I will present to my best friend for the birthday!
50th birthday
I bought 2 of these stunning roses for 2 friends 50th birthday. They arrived very quickly and well packaged. The little cases that they are packaged in are lovely and sealed well so no air can get in. If you wish you can personalise the case with initials and/or gem. They also come with clear instructions on how to look after the roses.
Would definitely recommend these beautiful roses and will be buying them again. They make such lovely gifts and come in a wide range of colours.
The rose looks fantastic and delivery …
The rose looks fantastic and delivery was so fast.
The best shop to do the special gifts
The best one
Best service and beautiful flowersss
CLASS
lovely flower very well presented my friend was well impessed. Second time i bought from this company great services.
I am very happy with my rose.
I am very, very pleased with my rose. The quality of the rose is excellent, the delivery by Royal Mail was perfect too!
I absolutely love it. Thank you so much.
My partner Loved her surprise gift
My partner Loved her surprise gift , Thank you very much 👍🥰👍
The single rose is beautiful but !
The single rose is beautiful, however the initials are coming off. Ive only taken it out of its box so a little sad about that 😕
The most amazing gift you could give to…
The most amazing gift you could give to a loved one I bought two and they were greatly appreciated thankyou
Very poor Customer Service - they do not respond
We ordered a rose to go to Jersey, but defaulted the delivery address to our home address by mistake. We realised immediately and attempted to cancel. There is no way to cancel on the website, so we emailed them through the website. No response. Tried calling the customer service number - several times - no response, and no ability to leave a message. Emailed again - no response. They delivered - we turned it back at the door and returned the item - again no response, but inevitably they charged us within seconds of the original order. No money has been returned, despite clear notification of a wish to cancel the order within seconds of its placement. I would not recommend this company.
Rose arrived completely damaged and it…
Rose arrived completely damaged and it was for my daughters 21st birthday, I have emailed you twice and called multiple times for the line to just cut off, if I don’t hear from you by the middle of next week I will be contacting my bank. Disgusting service.
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