Rose not intact (middle is falling out) & looks wilted already. This was supposed to be a Xmas present. EP have not responded to email & customer service telephone is a joke. On hold for over 10 mins... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My Mrs B absolutely loves your rose and she's going to treasure it for ever but she's scared to open the lid to smell it as she thinks it'll die so can you re assure her please. But again a beutifull... Se mere
Virksomheden har svaret
From order to delivery, well within 48 hours. Items were wrapped in bubble wrap and were extremely well protected. What an amazing sight when I saw the roses, such a beautiful vibrant colour. Serious... Se mere
Virksomheden har svaret
The wrong colour came I emailed and no response I phones twice phone cuts you off being on hold for 20 mins very disappointed After reading this reply you need to change your advertising for this... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Blomsterbutik
- Blomsterdekoratør
- Blomstermarked
- Blomsterudbringning
- Dekorerings- og boligindretningsbutik
- Gavebutik
Skrevet af virksomheden
Eternal Petals® flowers are REAL ROSES that can LAST FOR A YEAR AND MORE. No water required! 100% natural! Free UK delivery! The roses are cut when they have perfectly bloomed, and when treated with a new cutting-edge method, their look, feel and smell...
Kontaktoplysninger
London, Storbritannien
- +44 20 3787 4644
- support@eternalpetals.com
- eternalpetals.com
Bed kunder om at skrive en anmeldelse
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A lovely product so good for a birthday…
A lovely product so good for a birthday or any occasion
Poor customer support
the order is late; no help from customer support - they just ghosted me
Only reason I'm giving a 4 out of 5 was…
Only reason I'm giving a 4 out of 5 was because I'm sure I selected diamonds to be put in with the rose but when it came the box was empty and just had the rose and some glitter, apart from that I can't fault anything else really fast delivery did as I asked in the comments just a shame on the finishing touches
“The mistake was mine“
After mistakenly entering my address, I received help from afar (Spain) to get these beautiful flowers to me, and I'm so happy it was possible. I'll definitely order another rose color when they have more in stock (Blush or Delicious Brown Suede). Thank you so much!
Was extremely disappointed
Was extremely disappointed, waited for so long to get a blue rose but as my anniversary was coming closer I went for the yellow and was not happy on how it arived. The rose was not up straight it was flipped on its side and thrre is no way yo open the box
I bought 12 plum coloured roses for my…
I bought 12 plum coloured roses for my mum for Mother’s Day.
To say we were beyond delighted is an understatement. They were, and are, stunningly beautiful.
The fragrance of the roses hit the room upon opening the box too!
Perfect delivery, arrived within a few days and this will certainly not be my last purchase.
Highly recommended and not a great deal
more money than real roses destined for the bin in around a weeks time.
Utterly perfect in every way.
Customer service after ordering
Customer service after ordering. I had enquiry regarding the order I sent to someone else but still waiting for reply.
Love my rose i was brought it as a gift…
Love my rose i was brought it as a gift i had the rainbow one
Highly recommended
Valentine’s gift sent from my partner…
Valentine’s gift sent from my partner did not get delivered and they thought it was ok
Lovely item!
Lovely item. I buy one every year for my wife. We've got quite a collection now, with plenty more colours to go (if we stay together)!
Excellent Service
Excellent service throughout from start to finish. Would highly recommend
Somewhat disappointed with the rose I…
Somewhat disappointed with the rose I received. It was quite small and not nearly as open as I was expecting. I thought it would fill the box but it sits in the middle with gaps all round it.
Not sure if I'd buy another one to be honest.
Lovely rose
Lovely rose. Bought one 3 years ago from my dad to my mum before he passed away. Bought mum another one from my kids. A rainbow rose this time. She loved it
Ive not received it.
Ive not received it.
So I can't comment on the product.
Your delivery service is shockingly bad
The rose ordered doesn’t look quite as…
The rose ordered doesn’t look quite as good the ones in the picture. It’s quite closed up and almost looks frost bitten.
Not had issues previously.
Quick delivery & receiver was very…
Quick delivery & receiver was very pleased.
Thank you😊
All I can say is that from start time…
All I can say is that from start time to finish it was all 100percent except for a very little problem with the gift cards I am more than happy..
It came well packaged and not ruined…
It came well packaged and not ruined and she loved it definitely will buy from here again
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