A pleasure to deal with. Cocktail crate was very impressive with quality contents. After a small issue the company did everything they said they would do and all responses were immediate.
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Se, hvad kunderne siger
Great excitement opening the cocktail crate. Beautifully presented. Never had Bramble Cocktail before. Really liked it. Hubby happy with the Long Island Tea choice. I found the Bramble Cocktail too sw... Se mere
Absolutely love these kits ! My good friends bought me the espresso martini set for my 50th - love the way its presented - all the ingredients are there with full instructions - and so delightfully pa... Se mere
Virksomheden har svaret
Very poor service. Paid for express delivery (2-3 days) for a cocktail set and arrived 6 days later. Tried emailing, Facebook and instagram but no response whatsoever. Set was for a present that wknd... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Cocktail Crates is the premier destination for cocktail gift boxes and cocktail subscriptions. With a wide variety of cocktails available, from the best selling Pornstar Martini and Espresso Martini, to an extensive range of fruit based Tiki cocktails or flavoursome gin and tonics - Cocktail Crates has something to offer every taste! Each cocktail box is hand packed and presented in the highest quality magnetic gift boxes to match the premium spirits within. Delivery is direct to your door, enabling high quality cocktails to be created in the comfort of your own home.
Kontaktoplysninger
Storbritannien
- www.cocktailcrates.co.uk
4,0
God
178 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A pleasure to deal with
A pleasure to deal with. Cocktail crate was very impressive with quality contents. After a small issue the company did everything they said they would do and all responses were immediate.
5. september 2026
Great fun and quality product
Great excitement opening the cocktail crate. Beautifully presented. Never had Bramble Cocktail before. Really liked it. Hubby happy with the Long Island Tea choice. I found the Bramble Cocktail too sweet so my next mix will be adjusted to my taste. This is a first class quality product.
7. august 2026
Unable to track order unless…
Unable to track order unless downloading Shop app which I don’t want to do
13. juli 2026
Very poor service
Very poor service. Paid for express delivery (2-3 days) for a cocktail set and arrived 6 days later. Tried emailing, Facebook and instagram but no response whatsoever. Set was for a present that wknd and in end had to buy another gift. Very disappointed. I would recommend they get a telephone number to deal with this type of enquiries . To date still nobody has got back to me!!!
2. juni 2026
Needed the box ASAP and were very quick…
Needed the box ASAP and were very quick to respond and came within 2 days
Saved a birthday for sure
17. maj 2026
Treat yourself!
The customer service from these guys are second to none and the packaging is gorgeous! I accidentally ordered two and got in touch to ask for one to be cancelled - which they did, even after it had left their warehouse. When the one I had bought actually did arrive, I had received some horrible news and needed to send it back as I would no longer need it for what I was celebrating. They were so generous, they let me keep the box for free and gave me a full refund!!! The drinks themselves are gorgeous and the packaging - as I say - is beautiful. Will be using again!!!!
9. juni 2026
Uopfordret anmeldelse
Bought as a gift
Bought as a gift . What a load of rubbish. I put it straight in the bin. So unappealing.
25. december 2025
Uopfordret anmeldelse
Perfect Gift
The recipient of this gift was delighted! The packaging was perfect a real wow factor on opening. I will definitely use you again
10. maj 2026
Amazing
Fast delivery, beautiful packaging, and a lovely gift box! My friend absolutely loved her birthday present. Thank you so much!
1. maj 2026
Plenty of information about delivery…
Plenty of information about delivery slots and times, were also very quick in responding to an email enquiry.
25. april 2026
Great mixer drinks fantastice delivery
Great mixer drinks fantastice delivery. Easy to use website.
25. april 2026
Items very well packed, but thats it
Items very well packed and box but found the rest, pretty average. Bought two boxes, by their measurements there was not enough of the spirits to do two glasses never mind 4. So in theory I paid £40.00 for two cocktails. Had alot of cocktail kits at home, this was by far the most expensive and very underwhelming. Wouldn't buy again, could get all of the ingredients for less in a supermarket.
19. april 2026
Overpriced
The price for the kit was extremely high especially because it was non-alcoholic. I bought it as a gift for my son for his birthday and you had to provide most of the ingredients and all of tools for yourself. The only thing actually included were two bottles of fruit juice some little bottles of lime cordial, some sugary water, a small tin of coconut milk and a little bottle of grenadine syrup
And I paid for express shipping to get it here on time it still came two days late even though I paid £3 extra and this whole kit being priced at £40 is absolutely ridiculous. I could source all of these products at home but less than half the price, but the mocktails were quite nice and the box it came in was great. It’s quite a nice experience if you’re a billionaire.
18. april 2026
How can I give a review when the item…
My friend has received her cocktail kit & is delighted with it
14. april 2026
Besvarelse fra Cocktail Crates
Hi Jo,
Thank you for your review. To clarify, your order was placed on our 14-day delivery schedule and is currently on track for delivery as promised (ahead of schedule as it is due to arrive on Friday).
We understand it might feel premature to receive a review request before your item has arrived, and we truly appreciate you for flagging this. We'll take a closer look at the timing of these emails to ensure they align better with the delivery experience moving forward.
As a small business, every review matters deeply to us. We kindly ask that you consider updating your review once you’ve had the chance to use your product.
Thank you again for your feedback, and we look forward to your thoughts once your order arrives!
Many thanks,
Cocktail Crates Support
Besvarelse fra Cocktail Crates
Hi Pat,
Thank you for your lovely feedback.
Wishing you all the best,
Cocktail Crates Support
Really well presented in box
Really well presented in box, felt like a treat. Quick dispatch alos
31. marts 2026
Besvarelse fra Cocktail Crates
Hi Polly,
Thank you for your lovely feedback.
Many thanks,
Cocktail Crates Support
Exceptional customer service
Brilliant customer service with delivery fast tracked so I could gift it on time. Thank you!
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Cocktail Crates
Hi Pat,
Thank you for your lovely feedback.
Many thanks,
Cocktail Crates Support
Long Island "Poor" Ice Tea
Cocktail box only had 4 of the 5 ingredients for a long island , no Gin
2 x 100ml bottles 2 x 60ml bottles
Lime Juice should be Lemon juice
should be cointraeu not triple sec
£45 is also way to expensive for what i got
28. februar 2026
Besvarelse fra Cocktail Crates
Hi Alexander,
Thank you for your review, and we’re sorry to hear you were disappointed with your Cocktail Box.
We’d like to clarify that there’s no universally fixed recipe for a Long Island Iced Tea. Variations exist across the world depending on the bar or bartender, and our version includes white rum, tequila, vodka, lime juice, and orange liqueur -ingredients which are clearly listed on our website to ensure transparency before purchase.
Regarding your feedback about gin and lemon juice, these are not part of our recipe, nor do we advertise them as such. Each ingredient we include is intentional and part of our unique take on this classic cocktail, which we designed to offer a premium and enjoyable experience.
If you were disappointed or felt something wasn’t as expected, we would have appreciated the opportunity to resolve your concerns before this review.
Despite this, we hope you’ll give our Long Island Iced Tea recipe a try - it may pleasantly surprise you! If there’s anything more you’d like to discuss, please don’t hesitate to get in touch.
Cocktail Crates Support
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