Equivalenza Anmeldelser 

Rubbish customer serbice, they never reply to my messages or emails, every order they never send all items, always something is missing, when i write to them never get an answer, now my full order is missing never received it, again not replying, rubbish

DO NOT WAIST YOUR TIME WITH Them .

No order , no refund , no reply nothing

Very disappointed with ordering online. After placing my order I received an email 6 days later stating two of the scents are currently out of stock. My options were to wait when they are back in stock for them to send or to choose an alternative.
Why didn’t it show it is out of stock when I was placing the order as I wouldn’t have bothered ordering from there. Now I don’t know how long I have to wait.

Awful experience, didn’t get my goods for a summer( waiting 1,5 month ),send an email for refund as good still not sent out, it’s been week around now, still no response and no refund. Don’t waste your time, similar product you can buy elsewhere.

They took my payment, did not ship the perfume and won't answer emails for refund.

I placed the order a week ago and I still haven't received it. I can't track the parcel and the customer service basically doesn't exist as I contacted them and they never replied.

Sono stato più volte al negozio di Roma Termini , Cortesia , professionalità ed Efficienza .
Grazie a Daniela , per i preziosi consigli

Great fragrances, quick delivery. Really recommend

The order was placed more than a week ago, and I still haven’t received any information about it. There isn’t even an estimated delivery date. I’ve contacted the seller twice, but received no response. Very disappointing customer service.

3 weeks since I've placed my order, after 10 days they told me that the item I've ordered was out of stock. Ordered a different one and now nothing yet still. I've contacted again but i didn't get a reply. I'm going to report them

Took my money to tell me not in stock.
Money not returned yet! Purchased over a week ago.

con questa recensione mi riferisco al sito. La spedizione è sempre stata veloce, ma i profumi arrivano non del tutto chiusi bene, fortunatamente non è fuoriuscito nessun profumo. Inoltre nell'ultimo acquisto che ho fatto una scatolina era tutta aperta e un profumo non era etichettato nè la scatola nè la bottiglia. Quando c'era l'offerta del portachiavi da 10ml di profumo non mi è arrivato quello che avevo selezionato. Magari prestare un po' più di attenzione al dettaglio sarebbe meglio.

I still haven’t received the perfumes I ordered 19 days ago and have emailed three times and have had no communication. It’s a shame as I love the perfumes.

I am a big lover of the Tropique absolu fragrance, mine is finished and I ordered new one but the delivery time seem to take longer.

I love the perfume from this company but the order processing and delivery plus communication with customers is 0 I can't recommend buying from the UK, better from Moldova as it arrives faster

Very disappointing experience. I ordered two products from the Equivalenza UK website and only received one. I was told the second item was out of stock and asked to choose a replacement, which I did immediately. Several weeks later, I still haven’t received the replacement or a refund, and customer service has ignored my follow-up emails. Based on my experience, I cannot recommend ordering from this company.

I'm still waiting for my delivery
Started from the 1rst order I received a partial and 2nd order I'm still waiting for the tracking number as the order hasn't been dispatched yet.
Not really impressed with the service

I ordered 2 weeks ago and I still haven't received my entire order.

Ordered 2 fragrances that showed as in stock. Only got one. Emailed them asking about the other and they've just ignored me. Awful company. Avoid.

Asking me to rate you and have still yet to receive my first offer order, I kindly ask where is my order?