I recently ordered a couple of items from Enrgtech. The package has been delayed a bit, but I’m okay with that as these things can happen sometimes. Communication has been reasonable so far, and the o... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very slow delivery >3 weeks and goods still not arrived. Goods evidently not in stock which was not stated. Inadequate communication. Poor telphone customer service - overseas call centre couldn't tra... Se mere
Virksomheden har svaret
Great price overall, though the delivery took a bit longer than expected. That said, customer service was excellent—they kept me well informed with regular updates on the estimated arrival time, whic... Se mere
Highly recomended, service is 5 out 5 and that is hard to come by. Delivery was a little earlier than expected which is a major plus. You have a customer for life!
Virksomhedsoplysninger
Skrevet af virksomheden
Enrg Tech is UK’s leading distributor of electronic components. Has millions of electronic components and offers same day shipping. New components added daily
Kontaktoplysninger
Unit 14, Holroyd Business Centre, Carrbottom Road, Bradford, BD5 9BP, Bradford, Storbritannien
- 0044-3303800157
- sales@enrgtech.co.uk
- enrgtech.co.uk
3,6
Middel
253 anmeldelser
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Paid for product in February
Paid for product in February, never delivered, as out of stock, tried countless times now for a refund to no avail.
This review prompted action and we got the refund. It shouldn't take countless emails and promises and 7 months to get our money. Interesting that giving a poor review prompted immediate attention
7. august 2025
Uopfordret anmeldelse
Besvarelse fra EnrgTech
Dear Tony Simons,
Thank you for bringing your concerns to our attention.
We sincerely apologize for the inconvenience and frustration you’ve experienced with your recent order and the related refund process. This is not the level of service we aim to provide, and we deeply regret any distress it may have caused.
We understand your disappointment regarding the delays and lack of clear communication. Please be assured that your concerns are being taken seriously. We are currently conducting an internal review to identify the root cause and take the necessary corrective actions to prevent similar issues in the future.
This experience does not reflect our usual standards, and we are committed to resolving the matter as quickly and efficiently as possible.
To ensure we can assist you promptly, please contact our customer service team at sales@enrgtech.co.uk with your order details. Your case will be prioritized, and we will do everything we can to expedite your refund.
We truly value your business and appreciate your patience and understanding as we work to make this right.
Warm regards,
The EnrgTech Team
Loved the user-friendly website and…
Loved the user-friendly website and detailed product descriptions. Everything arrived just as shown. Will definitely shop here again
9. juli 2025
Uopfordret anmeldelse
Great Service
From the beginning to the end right the way through had great service from quoting to proforma request to ordering to receiving the item.
4. august 2025
Uopfordret anmeldelse
Replacement parts that fit perfectly
Had to fix an old control panel with hard-to-source components. The parts I got were exact matches to the originals.
30. juli 2025
Uopfordret anmeldelse
Technical support saved my day
Called about a specific transistor I needed for an urgent repair job. The staff knew exactly what I was talking about and helped me find a compatible alternative when my first choice was out of stock.
3. august 2025
Uopfordret anmeldelse
Good product range and price
Good product range and price
Ive used Enrgtech on numerous occasions - if you don't want the item tomorrow they are great.
1. august 2025
Uopfordret anmeldelse
easy to deal with and good communication
1. juli 2025
Uopfordret anmeldelse
Great communication and speed of order
30. juli 2025
Uopfordret anmeldelse
Everything was as advertised
13. juni 2025
Uopfordret anmeldelse
Competitive pricing
Competitive pricing made them stand out, and kit received without a problem. Placed the order without issue but did not hear anything again. After a week I phoned them for an update and was informed of it being a back-order and given a new ETA. After that things went smoothly according to plan. Would've been 5 stars if they reached out proactively about the delay but I'm happy otherwise.
17. juli 2025
Uopfordret anmeldelse
*****Scam Company *******
*****Scam Company *******
Place and paid for my order on the 14th July, told when my driver was outside that they didn't have the stock. was promised a refund, I have been chasing this refund since 15th July, been promised it will be refunded , we have never received the refund, raised fraud case with my bank. and will start legal proceeding today, avoid this company YOU will lose your money,
** Update we have now received a full refund **
14. juli 2025
Uopfordret anmeldelse
Besvarelse fra EnrgTech
Hi Dawn,
Order Ref: SOQ-4195
We sincerely apologize for the experience you’ve had with your recent order and the delay in processing your refund. This is not the level of service we aim to provide at EnrgTech, and we fully understand how frustrating this situation must have been for you.
Following our internal investigation, we can confirm that your refund was processed on July 23, 2025, and a confirmation email was sent to your registered email address. We kindly recommend checking with your bank to verify the receipt of the funds.
If you are still experiencing any issues or have not yet received the refund, please do not hesitate to contact us at sales@enrgtech.co.uk or accounts@enrgtech.co.uk, and we will be more than happy to assist you further.
We truly value your business and appreciate your patience and understanding. Please rest assured that we remain committed to restoring your confidence in our service.
Warm regards,
The EnrgTech Team
No stock and no money back avoid
Ordered goods checked twice to see if they had in stock one via web site and one via phone call as I was sending a van 120 miles out his way to collect, confirmed in stock and took my payment, van arrived no stock on site been 3 nearly weeks and still no money back ———update fund have now been credited back to myself
23. juli 2025
Uopfordret anmeldelse
Besvarelse fra EnrgTech
Hi David,
Order Ref: SOQ-4195
We sincerely apologize for the experience you’ve had with your recent order and the delay in processing your refund. This is not the level of service we aim to provide at EnrgTech, and we fully understand how frustrating this situation must have been for you.
Following our internal investigation, we can confirm that your refund was processed on July 23, 2025, and a confirmation email was sent to your registered email address. We kindly recommend checking with your bank to verify the receipt of the funds.
If you are still experiencing any issues or have not yet received the refund, please do not hesitate to contact us at sales@enrgtech.co.uk or accounts@enrgtech.co.uk, and we will be more than happy to assist you further.
We truly value your business and appreciate your patience and understanding. Please rest assured that we remain committed to restoring your confidence in our service.
Warm regards,
The EnrgTech Team
Great selection, great experience
Great selection of products with clear descriptions and technical specifications. Easy ordering process, and quick delivery. Would highly recommend.
14. juli 2025
Uopfordret anmeldelse
Web site easy to use and very helpful…
Web site easy to use and very helpful with information
Also kept up to date with delivery
22. juli 2025
Uopfordret anmeldelse
Great Service, Great Delivery
Great service and just the product I wanted. Great to get a delivery quickly which arrived on time.
21. juli 2025
Uopfordret anmeldelse
SCAM COMPANY
SCAM COMPANY. DO NOT PURCHASE
Placed an order for under £1000 at the end of April. They then told me they were out of stock and I was happy to wait. Now at the end of July and still no stock. Asked for a refund early July and they keep promising to send the refund and they don't. Will now be issuing a chargeback to reclaim my money
21. juli 2025
Uopfordret anmeldelse
Besvarelse fra EnrgTech
Dear Maaz,
Thank you for bringing your concerns to our attention.
We sincerely apologize for the inconvenience and frustration you’ve experienced with your recent order and the related refund process. This is not the level of service we aim to provide, and we deeply regret any distress it may have caused.
We understand your disappointment regarding the delays and lack of clear communication. Please be assured that your concerns are being taken seriously. We are currently conducting an internal review to identify the root cause and take the necessary corrective actions to prevent similar issues in the future.
This experience does not reflect our usual standards, and we are committed to resolving the matter as quickly and efficiently as possible.
To ensure we can assist you promptly, please contact our customer service team at sales@enrgtech.co.uk with your order details. Your case will be prioritized, and we will do everything we can to expedite your refund.
We truly value your business and appreciate your patience and understanding as we work to make this right.
Warm regards,
The EnrgTech Team
VERY SMOOTH TRANSACTION AND THE PRODUCT…
VERY SMOOTH TRANSACTION AND THE PRODUCT WAS QUALITY
21. juli 2025
Uopfordret anmeldelse
Happy to do business with them
Happy to do business with them , very competitive price and good communication
16. juli 2025
Uopfordret anmeldelse
Ordered item on the 7th of July
Ordered item on the 7th of July, order confirmed. No other comms until the 17th when I called them. Only then they told me item was out of stock.
7. juli 2025
Uopfordret anmeldelse
Besvarelse fra EnrgTech
Dear Jungle,
Thank you for bringing your concerns to our attention.
Please accept our sincere apologies for the inconvenience and frustration you’ve experienced regarding your recent order and the associated refund process. We deeply regret that your experience did not reflect the high standards of service we strive to uphold.
We fully understand the dissatisfaction caused by the delays and lack of clear communication. Please rest assured that your concerns are being taken seriously and are currently under internal review. We are actively investigating the matter to identify the root cause and implement the necessary corrective actions to prevent similar issues in the future.
This situation is not reflective of our usual business practices, and we remain committed to resolving it promptly and efficiently.
To assist you further, we kindly ask that you contact our customer service team at sales@enrgtech.co.uk with your order details. Your case will be given top priority, and we will make every effort to expedite the resolution of your refund.
We truly value your business and appreciate your patience and understanding as we work to make this right. Thank you once again for giving us the opportunity to address your concerns.
Yours sincerely,
The EnrgTech Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.