In 2025 i decided to change my cycling . I wanted to ride all year around, and with the roads becoming neglected and poorly maintained, i wanted to come away from carbon fibre. I looked into titani... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Enigma build great bikes and give really friendly and helpful service. They went out of their way to complete my order on time recently despite some supply difficulties due to the Iran war. My new Ech... Se mere
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I needed to replace a snapped derailleur this was a easy process online. The hanger was promptly despatch on arrival a small grub screw was missing. I contacted Enigma who promptly sent one out in the... Se mere
I love my Enigma Etape Ti to bits, it's simply the best bike I've ever owned for all-round comfort, speed and style. I've recently upgraded the groupset and wheels & tyres, it now looks the absolut... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Enigma Bicycle Works – Crafting Exceptional Titanium and Steel Bikes Since 2006 At Enigma, we’ve been handcrafting high-performance titanium and steel bicycles in the UK for nearly 20 years. Founded in 2006, we are proud to be a family-run business with a deep-rooted passion for precision engineering, British craftsmanship, and beautiful, functional design. Based on the South Coast of England, we design, build and finish each frame in-house—combining traditional techniques with modern innovation to deliver bikes that are not only built to last, but built to be ridden. Our focus is simple: to create bikes that offer the perfect blend of performance, durability, and timeless aesthetics. Whether you're seeking a custom-fit dream machine or one of our expertly designed standard models, each Enigma frame is the result of meticulous attention to detail and decades of experience. We’re proud to work with customers across the UK and internationally, and we take great care to offer a personalised, approachable service from first enquiry to final handover. Explore the ride quality, refinement, and heritage of Enigma—and discover why so many riders choose to join the Enigma family. Visit us and take a bike for a test ride: https://www.enigmabikes.com/pages/test-ride-and-bike-fit Follow us on social media: Facebook: https://www.facebook.com/enigmabicycles Instagram: https://www.instagram.com/enigmabicycles
Kontaktoplysninger
13 Apex Park, BN27 3JU, Hailsham, Storbritannien
- 01323 845849
- info@enigmabikes.com
- enigmabikes.com
4,8
Fremragende
79 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful on the phone
Helpful on the phone, easy to order & part arrived ina couple of days
19. januar 2026
Besvarelse fra Enigma Bicycleworks
Thanks for the review
Great company to do business with
Great company to do business with . Fast reliable and great products
12. januar 2026
Besvarelse fra Enigma Bicycleworks
Thank you Ian
Fast turnaround from order to delivery
23. december 2025
Great service
Prompt service, everything arrived as expected and well packaged. This is my third Enigma, all of them have rode really well and been super quality.
6. november 2025
Besvarelse fra Enigma Bicycleworks
Thanks Tom - much appreciated
Bought from the Enigma site where this bike was reduced.
Saw this bike in the Enigma Sale.
This is my 3rd Enigma so you may think that I am predujiced but... their bikes are really well-built and the attention to detail is beyond what you would expect. Forget carbon and experience the joy of riding a titanium or steel bike. Both will outlast carbon. Thank you Enigma!
10. december 2025
Besvarelse fra Enigma Bicycleworks
Thank you, John, for your kind words and your continued support. You’re a truly valued Enigma customer. Wishing you a wonderful Christmas.
Very prompt service
Very prompt service, items arrived within two days of being ordered, safely packed
26. november 2025
Brilliant service
Brilliant service, excellent customer response and a great bike to boot. Enigma were really helpful in getting the build to the exact spec I wanted, plus even shipped it set up (Di2, etc) even though I was fitting my own wheels. They kept me updated throughout the whole process.
Can't fault them.
1. oktober 2025
Uopfordret anmeldelse
Had two enigma bikes over the last 10…
Had two enigma bikes over the last 10 years and they are faultless. Taken me across Africa, South America, Europe and China and been reliable and comfortable without a glitch,
21. november 2025
Uopfordret anmeldelse
Fantastic and efficient buying…
Fantastic and efficient buying experience on a deeply discounted clearance frame + fork + headset. They answered all my questions. The bike was shipped out that week to Canada through UPS. Duties/brokerage was about $23 + HST (13%). I received the bike 4-5 days from the initial shipping confirmation, it was well packaged and undamaged. Everything is to spec. I would do business with Enigma again!
31. oktober 2025
Besvarelse fra Enigma Bicycleworks
Many thanks Graham
Excellent service and communication was…
Excellent service and communication was great. Really excellent quality of the frameset ordered. After sales communication was also quick once they’d realised they’d sent me the wrong type of bottom bracket. Prompt resolution and received the correct BB the very next day. Brilliant.
16. september 2025
Besvarelse fra Enigma Bicycleworks
Thank you for the review. Much appreciated.
Besvarelse fra Enigma Bicycleworks
Thank you Ben
Besvarelse fra Enigma Bicycleworks
Thank you Graham. Much appreciated.
item arrived very promptly
4. august 2025
Besvarelse fra Enigma Bicycleworks
Thank you for the review Nick.
Excellent.
12. august 2025
Great personal experience
From the first contact, the team at Enigma are giving you a great personal experience. I opted for a signature build on cycle to work, so I could specify what i really wanted. I’ve waited to review (about 9 months), simply so I could feed back on the complete package. The team listen and reflected my needs, we changed a few aspects simply to offer the best overall package. Mine is more of an all round package, so its been fabulous to ride events like the full Paris-Roubaix challenge route, frankly in comfort with 32 mm tyres. I’ve ridden a long gravel event on 35mm gravel tyres, same experience. I’ve fitted mudguards (for the rain!) and the bike is a joy to ride. Overall, the signature range is worth the extra, you are supporting UK manufacturing with a build quality that will stand the test of time. When i needed to buy a spare mech hanger (just in case Paris-Roubaix broke the mould!) again, very easy mail order experience. Its been fault free over a few thousand miles, carried the luggage needed for the weekend riding over to/from Roubaix with ease.
Absolutely recommend Enigma for your next bike without hesitation.
2. september 2024
Uopfordret anmeldelse
Besvarelse fra Enigma Bicycleworks
Thank you for such a thoughtful review! We’re delighted your Signature build has delivered comfort and reliability across so many rides and events. Your support means a lot, and we’re thrilled you’re enjoying the bike.
Besvarelse fra Enigma Bicycleworks
Thanks Derek
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