John at Cycle Revolution was fantastic! He patiently helped me try different styles, sizes, and prices of bike shoes, giving clear advice and making sure I found the right pair. Friendly, knowledgeabl... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We bought my wife’s bike from Cycle Revolution and they were excellent in terms of customer service and advice from start to finish. John helped find the perfect bike and assisted with buying th... Se mere
Colchester team consistently go above and beyond expectation. Would not use any other store for bicycle needs. In store all team are incredibly helpful, totally knowledgeable and go the extra... Se mere
I bought a new Connondale Moterra Neo LT2 at a big discount. Excellent service from the start from Alex who emailed regularly and even telephoned with updates. Bike delivered promptly and in perfect c... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Thomas's Cycle Revolution have been selling and servicing bicycles since 1981. Now operated by Darren Thomas we are proud of our reputation and are quite simply the area's first choice when it comes to quality cycling products.
Kontaktoplysninger
Unit 1, Peartree Road, CO3 0JN, Stanway, Storbritannien
- 01206699837
- support@cyclerevolution.net
- www.cycle-revolution.net
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Expert Help and Great Service
John at Cycle Revolution was fantastic! He patiently helped me try different styles, sizes, and prices of bike shoes, giving clear advice and making sure I found the right pair. Friendly, knowledgeable, and highly recommended!
Excellent service
Excellent service! Competitively priced products. Exceeded the delivery schedule and kept up to date throughout. Would definitely use again.
Great fast and efficient service
Arranging the service was a breeze
Arranging the service was a breeze, with staff consistently courteous and supportive. The quality of the service was excellent and carried out with efficiency.
Despatch was way too slow
Despatch was way too slow. It should not take weeks in 2025.
Outstanding service despite the small spend
I went to store for a small component for my Giant Trance. The part in question was £3.50 but the service I got was as if I was spending £3.5k on a new bike.
I was helped by Dave in store who helped identify the part I needed, ordered it to store and emailed when it was ready to collect.
Very friendly, very professional and made me feel a valued customer despite my very insignificant spend.
Wouldn’t hesitate to recommend to friends and will de-fault to the store for any future bike purchases
Good service and prompt delivery
Good service and prompt delivery
Great service on every visit
Great service at a great price point.
Great service at a great price point.
Highly recommended 👍
Great website easy to navigate
Great website easy to navigate
Good customer experience
Highly recommend
Fantastic service from Stuart
Fantastic service from Stuart! Couldn't be more helpful. Will be back soon! :)
Super high Postage Charges
Poor postage prices that are totally unacceptable and inflexible and no help from customer services. £4.99 postage for an item weighing 6 grams and could easily have been delivered using an envelope and a second class stamp, the only reason I bought from these is the item was unavailable in the UK so my hands were tied. I’ve have a picture of the item and weight 6g.
Excellent customer service
Excellent customer service, top of the range cycling products
Great service from sales and bike servicing
We bought my wife’s bike from Cycle Revolution and they were excellent in terms of customer service and advice from start to finish. John helped find the perfect bike and assisted with buying through the cycle to work scheme.
The quality of service led me to get my MTB services there and they did an excellent job in fully servicing the bike so it rides like new again.
Thoroughly recommended
Efficient and quality service
Booking of a service was very easy, always polite and helpful. Service was a very good standard and efficient.
Unfortunately
Unfortunately, I must say with regret that the bicycle arrived to me damaged – the rear derailleur is bent. I don’t know if this happened during transport, and I am not blaming anyone. I work away from home and I am not at home from Monday to Friday. My son, together with my friend, assembled the bicycle, and my wife threw away the box. It turned out that the rear derailleur is bent, because the chain keeps catching, so the derailleur is misaligned. Since the box was thrown away, I didn’t even try to submit a claim, because I have no way to return the bicycle.
I went to Halfords to diagnose the issue, and they confirmed that the rear derailleur is bent and needs to be replaced entirely. It’s a great bike, but unfortunately, I have to state that it arrived damaged.
Thank you very much, best regards.

Besvarelse fra Cycle Revolution
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







