Cycle Revolution - Norwich Anmeldelser 14

TrustScore 4.5 ud af 5

4,4

9 The Lastings, Hall Road, NR4 6EF Norwich, England, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have received amazing service from this bike shop, from the support on the shop floor when buying the bike , to help from the workshop department who have been so helpful and responsive.

Bedømt til 5 ud af 5 stjerner

Bought my new Cannondale CAAD13 last week. PDI and delivery was swift and the bike arrived with zero damage and was packaged within an inch of its life. Transaction and dealing with them ha... Se mere

Bedømt til 5 ud af 5 stjerner

I bought an E-bike at this Specialized store and needed a lot of guidance on how to use it (being an older cyclist, not very comfortable with using a computer/ smart phone to manage all the features o... Se mere

Bedømt til 5 ud af 5 stjerner

Great from start to finish, kept me in touch with what was going on with my order via e mail and phone call. Had a small issue with putting it together, my fault not the bikes, called the Norwich bran... Se mere


Virksomhedsoplysninger

  1. Cykelbutik
  2. Cykelværksted
  3. Cykelgrossist
  4. Butik med cykeltilbehør
  5. Landevejscykling
  6. Sportsbutik

Skrevet af virksomheden

Welcome to Cycle Revolution’s latest state-of-the-art Bicycle Store. Come and experience what the best brands in cycling have to offer, covering all ages and disciplines. Bikes, Accessories and Apparel, whatever you're looking for: we've got it. Our expert staff are on hand to help guide you every step of the way. With our fully equipped workshops you can rest assured no matter what bike you own, we can service. With a fully equipped Retül bike fit studio we can help you reach perfect synergy with your bike or advise you on any aspect of your hobby that you have a question about.


Kontaktoplysninger

  • 9 The Lastings, Hall Road, NR4 6EF, Norwich, England, Storbritannien

  • 01603514578

4,4

Fremragende

TrustScore 4.5 ud af 5

14 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 60 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Outstanding service despite the small spend

I went to store for a small component for my Giant Trance. The part in question was £3.50 but the service I got was as if I was spending £3.5k on a new bike.

I was helped by Dave in store who helped identify the part I needed, ordered it to store and emailed when it was ready to collect.

Very friendly, very professional and made me feel a valued customer despite my very insignificant spend.

Wouldn’t hesitate to recommend to friends and will de-fault to the store for any future bike purchases

15. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic Service

Found a scott contessa for my daughter on offer on the website. Went to buy online and it sold out. I managed to call and find out there was one left. Website updated to show the bike for sale and managed to buy. By the Monday, the bike was already dispatched. Received it on Wednesday. Daughter loves it and Im a happy daddy. Many thanks.

14. september 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I collected my new Specialized e-bike…

I collected my new Specialized e-bike from the Norwich Specialized store. The cycle had not been checked properly prior to delivery with faulty gears and dropper post. This led to early failure of the rear cassette. Not what I had expected from a dedicated Specialized store.

22. marts 2024
Cycle Revolution - Norwich-logo

Besvarelse fra Cycle Revolution - Norwich

Hi Stephen, Thank you for the review.

As we discussed back in April, every bike undergoes a full build and inspection before leaving us. The bike was in the expected condition.
You did develop warranty issues with the shock, dropper post and cassette. This is almost unheard of, especially regarding a cassette, for which the brands can only apologise.
When the bike came to us in June, we had the shock and dropper post serviced under warranty with Fox and SRAM replaced the cassette under warranty too. I understand the frustration of being without your bike for 3 weeks, however, everything was sorted as quickly as possible and free of charge to you.

I'd like to know how we could have increased our service levels from the 1-star you have given. Please email support@cyclerevolution.net with more information so that we can improve.

Thanks, The Specialized Norwich Team.

Bedømt til 5 ud af 5 stjerner

CAAD 13

Bought my new Cannondale CAAD13 last week.

PDI and delivery was swift and the bike arrived with zero damage and was packaged within an inch of its life.

Transaction and dealing with them has been great, will buy again if im in the market for an upgrade or another bike for the collection.

A++ for customer service

8. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great from start to finish

Great from start to finish, kept me in touch with what was going on with my order via e mail and phone call. Had a small issue with putting it together, my fault not the bikes, called the Norwich branch and they walked me through the issue, overall highly recommended.

23. juli 2024
Bedømt til 5 ud af 5 stjerner

70-year old's experience of buying an E-bike

I bought an E-bike at this Specialized store and needed a lot of guidance on how to use it (being an older cyclist, not very comfortable with using a computer/ smart phone to manage all the features of the bike. Biagio was very patient! And very good at explaining everything. Previous assistants were also very helpful and respectful of my needs too. It took 2 hours of explaining but I feel fairly confident now and know that I can ring in with any problems I have any time

25. juni 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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