Eldercare Solutions Ltd Anmeldelser 

Excellent help during tough times. Michael and Tracey have great understanding of what the process involves and are empathetic, knowledgeable and helpful and supportive. We even managed to have the odd laugh during what is a very stressful time.
Thank you

Eldercare is expert at explaining the pros and cons of care fee annuities. Their advice and support made the process of choosing an annuity from my dad simple. Every member of the team was knowledgeable and efficient. I would recommend this company to anyone that is worried about long term care fees for their loved ones.

Excellent advice and service from the Eldercare team, from initial engagement with Roger Beeley, Advice and options via Nicky Cave, and Administration from Tracy Jenkins. Delighted with arrangement and first payment now received by Carers. Piece of mind that the bulk of care costs are covered for the rest of our mother's life.

I would like to thank Eldercare for giving us some very helpful information. Penny explained everything in detail to the point where we wasn’t even sure if we could use the insurance. But she helped anyway For which we are very grateful.

Excellent communication. Always very patient and clear, they made the whole process easy and understandable. They really reduced any stress around the issue because they were so considerate. Very good at responding to enquiries. Thoroughly recommended.

Eldercare were incredibly helpful throughout the long process of deciding to buy an annuity, through to the final purchase. There were many delays and frustrations along the way - none caused by Eldercare! - but Michael and Tracy kept in touch with use, being supportive, but never being pushy. The reports and advice they provided were informative, but really clear and easy to understand. They were always responsive, and able to answer our many questions. I thoroughly recommend this company, and wish I could do all my financial dealings through them!

Eldercare's service has been outstanding throughout. We've had quick, helpful responses and information from day 1.
We don't know how long care fees will need to be paid, but we now have financial security for however long it lasts.
We are so grateful to Eldercare and highly recommend their service.

We worked with Michael at Eldercare for well over a year. Through much uncertainty and many complications with the sale of our mum's flat, he remained helpful and supportive. We never felt pressured, and were always given a clear sense of the options. Highly recommended.

Michael was professional, friendly and efficient. Communication was excellent, prompt and the report was easy to understand and very clear. There was no pressure to purchase a product. We would happily recommend Eldercare to others.

I was initially a bit dubious about the whole idea of a care fees annuity but the initial chat with Eldercare was very helpful and answered my concerns without being pushy. The process was relatively straightforward and I was kept informed throughout the various stages. Once the quotes were through, it was really useful to look through and discuss all the available options and there was no pressure either way. The admin side to set up the plan was also very efficient. All in all, I am very satisfied with the outcome and the product we ended up with.

Informative and very helpful
I have just purchased an annuity to fund my mother's care home fees and have been extremely pleased throughout my dealings with Eldercare. The webinar and everyone I spoke to subsequently were knowledgeable, professional and understanding of our specific circumstances and provided help and reassurance when necessary. I wholeheartedly recommend the Eldercare team.

I recently concluded the purchase of a deferred annuity to fund my mother's care home fees and have been extremely pleased throughout my dealings with Eldercare. Everyone I spoke to was knowledgeable, professional and understanding of our specific circumstances and provided help and reassurance when necessary. The clear explanation of the options available enabled us to reach a decision based on knowledge and sensible advice and gave us the confidence to go ahead with a huge decision. At no time did I feel rushed or pressured and for those able to afford it, this little known type of annuity is invaluable in providing peace of mind. I wholeheartedly recommend the Eldercare team.

I attended an excellent Eldercare Solutions presentation by Nicky Cave at the care home my mother had just moved into. Our family had obviously been very concerned about finding the right care for her and how to fund it. I was very impressed with the detail involved and the alternative unbiased scenarios for funding care that were presented. We, as a family of 5 children, discussed the options and agreed to contact Eldercare. We'd like to thank Nicky, Michael and Tracey for their very knowledgeable advice from the start. We had to sell mum's home to pay for the annuity which took about 6 months from our initial contact with Eldercare, during which time they kept in touch and answered our questions promptly, (of which there were many)! We would definitely have no hesitation in our recommendation of Eldercare Solutions.

From start to finish everyone I dealt with at Eldercare was friendly, efficient and informative at each stage. The advice I received was excellent and I was guided through the whole process expertly and with great care. I would have no hesitation in recommending Eldercare to anyone who is considering ways to fund care home fees and can’t thank them enough for the advice and assistance they provided.

I’d like to thank Penny Griffiths, my Eldercare Adviser, who was extremely kind, understanding and empathetic in helping me with financial planning for my husband’s care home fees during a very stressful time. The decision was made to set up a Care Fees Annuity, which was thoroughly researched and explained. I also wish to thank Tracy Jenkins who helped me with the final admin stages of the Policy Document and payment advice with kindness and understanding. I highly recommend Eldercare Solutions Ltd and have already passed on their name!
Janet P

Eldercare were easy to use and made it easy understand the complexities of funding Care for our elderly.
The process was very through and each step was explained.
Would highly recommend Nicky and her team.

I highly recommend Eldercare. The company was passed onto me when I was exploring options for my father, and I couldn't be happier with their service.

Throughout the process of organising an annuity for my father's care needs, Eldercare has been absolutely fantastic. They've been professional, patient, and incredibly informative every step of the way, making the entire journey much smoother for me.

I want to extend a big thank you to Michael, who was exceptional in explaining everything clearly and concisely. He was a pleasure to deal with at every stage. I also want to express my gratitude to Tracy for her assistance in coordinating everything with the chosen insurance company and organising everything with the care home.

If you're considering taking out an annuity policy, I highly recommend reaching out to Eldercare. They've been a tremendous help, and I couldn't be more pleased with their service.

I cannot thank Eldercare enough for the exemplary help they provided in finding the right annuity package for my mum's care home fees. It took around a year to sell my mum's house and in all that time, Eldercare kept in touch but were very patient and very understanding. When we were finally ready to look in detail at the annuity, we were guided expertly and very kindly by Michael. He took the trouble to explain everything, (sometimes more than once when I didn't understand or had forgotten what had been spoken about before) and advised on everything we asked about and more. We were in just as good and kind hands with Tracy when it came to sorting out the paperwork. I feel very happy and comforted with all that Eldercare have done for us and I wouldn't hesitate to recommend them to everyone!

We had no idea there was a solution out there for Care Home Annuity Insurance and thank goodness there is!

The Eldercare Solutions team were great with explaining our options, being supportive throughout, whoever we were dealing with, along with their website is friendly and easy to follow.

Nicky Cave, Eldercare Solutions, Managing Director, has so much patience with my abundance of questions back and forth was second to none and Nicky knows all too well after being in the situation herself.

It is a mind field with Care Home expenses and you’re never aware of the costs unless you know of another person going through it or until you are in that situation yourself, which is sometimes too late with the financial options that are available to you.

We were lucky there was a Care Home within 15min walk to us that had been re-built from scratch apart the façade, with the layout and facilities well thought out, each room having it’s own en-suite, no carpets in sight, the most luxury Care Home we’d seen, so clean and fresh, the staff so friendly, respectful, caring and supportive. This was the Care Home we wanted for our loved one but is more expensive than the average Care Home.

As a family we discussed the options and felt the best and ONLY solution was to purchase the Care Fees Annuity, which meant my Uncle’s Care Fee’s will be taken care of for the rest of his life in the luxury Care Home he’d settled into after doing a trial period.

This gave us as a family, the reassurance and relief to know my Uncle would not have to leave that Care Home when his money run out, as it never would with the Annuity Insurance. Plus the cost of the Annuity Insurance would also of been spent paying for the Care Home anyway over the next couple of years.

It is a massive expense, like purchasing a mortgage and we were lucky that my Uncle’s estate had just about enough to cover the cost for the Care Home Annuity Insurance. It will be worth every penny as we believe my Uncle will out live the next couple of years with his strong constitution (which you do have to weigh-up) and where he would of run out of money anyway, then would of been forced to move into a Council run Care Home chosen by the Borough.

Like us, at beginning you might find it hard to get your head around the expense of the Care Home Annuity Insurance but the best way to look at it, is it is an investment for the care of your loved one and to remove the stress from your family of always having in the back of your mind that their money will run out. You have to think of it as if you are buying a property for them to be safe and have everything they need (including food and no utility bills to pay) but won’t be able to sell the property at the end, although they will have all the care, support and easier access to medical help they need, that you might struggle to provide.

It is a risk that they could unfortunately pass away before seeing out a chunk of the Annuity but we found the peace of mind as family that we wouldn’t have to find the money ourselves once his own money run out (if we didn’t purchase the Annuity) was priceless. That it is their own money to use to protect and get the best outcome for them, rather then thinking about inheritance. Plus there was no other investment, savings or rental income that came anywhere close to be able to make a dent in the Care Home costs of just over £8,000 per month.

We are so grateful and relieved this Care Home Annuity Insurance exists, along with Eldercare Solutions that delivered this unique service for us.

It is definitely worth getting in contact with Eldercare Solutions, to discuss how and if they can potentially help your family in terms of financial options for Care Home costs for your loved one, they have the experience, knowledge and patience to lead you through this challenging time.

My enquiry for an annuity for care home fees was dealt with speedily, satisfactorily and professionally.I received helpful advice and guidance throughout the whole process from Nicky & Tracy in a very friendly & courteous manner. They provided exactly what I asked for. I can’t praise them enough. A knowledgable company you can totally trust
Robert Wilson