Thank you for the product. Could you please wrap it in bubble wrap next time to prevent it from getting wrinkled or falling apart inside? Otherwise, everything is fine.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I can only talk regarding my order, but it was very fast delivered :) The box came completely destroyed including two of the three original packings inside the post box. But the products are not damag... Se mere
Virksomheden har svaret
I ordered the 6-month Mossi London hair care kit and was initially disappointed to find that one item—the dermaroller—was missing. I contacted customer service, and although it took a few days to... Se mere
Virksomheden har svaret
Din păcate coletul a ajuns cu întârziere, voi ați estimat 8-11 zile ,dar l-am ridicat după 18 zile, adică o săptămână peste termenul stabilit, de aceea nu vă pot da nota maximă ,în rest sunt mulțumit... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Mossi London is a leading cosmetic company renowned for its diverse range of high-quality beauty products. Our brand specializes in skincare, makeup, haircare, and fragrances, catering to various skin types and individual preferences. Committed to excellence, we offer innovative formulations crafted with premium ingredients to enhance natural beauty and promote self-care. Our products are designed to inspire confidence and empower our customers to look and feel their best.
Kontaktoplysninger
Binckhorstlaan 36, 2516 BE, 's-Gravenhage, Holland
- +31642505041
- Info@eacosmetics.nl
- eacosmetics.nl
4,2
God
84 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 71 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra The Mossi London EU
Thank you for your feedback. We’re sorry to hear about your concerns regarding your package.
Please rest assured, your package is not lost. According to the tracking information, it is currently en route to you. You can follow its progress using this link:
https://jouw.postnl.nl/track-and-trace/RI668456418NL-BG-8800?language=nl
We understand that waiting can be frustrating, and we appreciate your patience. If you have any further questions or concerns, please feel free to reach out to our customer service team, who would be happy to assist.
Thank you for your understanding.
Best regards,
EA Cosmetics
Excellent service
Excellent service, delivered in 10 business days
WIll be using again
16. september 2024
Het pakket is nooit aangekomen
11. maj 2024
Besvarelse fra The Mossi London EU
Cher Monsieur Dridi,
Nous regrettons que vous ayez laissé cet avis alors que votre colis est disponible à retirer au point relais La Poste Marseille Conciergerie. Il a été déposé là-bas parce que personne n'était à la maison lors de la livraison. Nous vous avons déjà informé de cela par e-mail, y compris un lien pour suivre l'état de votre envoi.
Dear Mr. Dridi,
We regret that you left this review when your package is available for pickup at the La Poste Marseille Conciergerie. It was left there because no one was home at the time of delivery. We have previously informed you of this via email, including a link to track your shipment.
Best regards,
The Mossi EU
I bought The Mossi London 6 months…
I bought The Mossi London 6 months treatment and it was delivered .thank you EA cosmetics.
26. maj 2024
Ditta seria bravi soddisfatto e prodotti super scontati
-Una ditta seria dopo 10 giorni lavorativi e il pacco non è stato consegnato subito mi hanno rimborsato soldi
e mi hanno cercato di offrire e spedire shampoo gratis
-Bravi e c'è tengano per soddisfare loro clienti
-Professionale fanno di tutto per risolvere qualsiasi problema.
-loro prezzi super scontati
-vi consiglio di comprare da loro
In caso di ritardo fanno di tutto per accontentare loro cliente bravi bravi bravi
15. maj 2024
Besvarelse fra The Mossi London EU
Gentile Cliente,
Ci dispiace molto per l'inconveniente che ha riscontrato con il suo ordine. Abbiamo seguito la sua spedizione e condotto un'indagine con PostNL e Poste Italiane. Purtroppo, il pacco risulta smarrito. Abbiamo immediatamente rimborsato l'importo pagato.
Inoltre, le abbiamo offerto l'opzione di inviare nuovi prodotti in omaggio, ma comprendiamo che questa soluzione non sia stata accettata.
Siamo veramente spiacenti per l'accaduto e ci impegniamo a migliorare il nostro servizio per evitare simili situazioni in futuro.
EA Cosmetics
Dear Customer,
We are very sorry for the inconvenience you experienced with your order. We have been in contact with you regarding your shipment and conducted an investigation with PostNL and Poste Italiane. Unfortunately, the package is lost. We immediately refunded the amount you paid.
Additionally, we offered to send new products as a gift, but we understand that this solution was not accepted.
We are truly sorry for this incident and are committed to improving our service to prevent similar situations in the future.
Kind regards,
EA Cosmetics
Site sérieux
Rapidité, qualité des produits et disponibilité du service après-vente. Merci beaucoup
9. maj 2024
Alles hat wunderbar funktioniert
Alles hat wunderbar funktioniert. Die Ware ist innerhalb einer Woche geliefert worden. Danke!
27. april 2024
Niks op aan te merken.
Gebruik het nu bijna een half jaar en zie positieve resultaat. Snelle levering was ook heel fijn!
3. maj 2024
Uopfordret anmeldelse
Todo perfecto ,,Producto inmejorable…
Todo perfecto ,,Producto inmejorable ,,no lo hay igual.
10. marts 2024
Fast delivery
26. februar 2024
Last month
Last month, I had the opportunity to shop from an online store specializing in cosmetic products, and the experience left a remarkably positive impression. The company stood out with its extensive range of products, high-quality offerings, and effective customer service.
During a minor issue I encountered with a product, my experience became even more positive thanks to the customer service. The support team promptly addressed my concern and provided a satisfactory solution, showcasing their dedication to customer satisfaction.
In terms of pricing, the company offered reasonable rates for the quality of the products. Furthermore, they regularly organized campaigns and discounts, providing additional advantages to customers.
My purchased items were delivered on time, and the packaging was meticulously done. The company's commitment to environmental considerations was evident in the recyclable packaging materials used.
In conclusion, my experience with this cosmetic company was highly positive. With factors such as quality products, effective customer service, reasonable pricing, and environmental consciousness, the company has succeeded in ensuring customer satisfaction. I can confidently say that it is a brand I will continue to choose for future cosmetic purchases.
28. december 2023
Uopfordret anmeldelse
Better in English
14. december 2023
Vaig demanar uns productes capilars que…
Vaig demanar uns productes capilars que constava una mica trovar a Espanya i cap problema. Va arrivar-me als pocs dies.
Gràcies al traductor del mobil podíem entendre'ns ,pero hagués estat mes comode una conversa en espanyol.
23. oktober 2023
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