Thank you for the product. Could you please wrap it in bubble wrap next time to prevent it from getting wrinkled or falling apart inside? Otherwise, everything is fine.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I can only talk regarding my order, but it was very fast delivered :) The box came completely destroyed including two of the three original packings inside the post box. But the products are not damag... Se mere
Virksomheden har svaret
I ordered the 6-month Mossi London hair care kit and was initially disappointed to find that one item—the dermaroller—was missing. I contacted customer service, and although it took a few days to... Se mere
Virksomheden har svaret
Din păcate coletul a ajuns cu întârziere, voi ați estimat 8-11 zile ,dar l-am ridicat după 18 zile, adică o săptămână peste termenul stabilit, de aceea nu vă pot da nota maximă ,în rest sunt mulțumit... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Mossi London is a leading cosmetic company renowned for its diverse range of high-quality beauty products. Our brand specializes in skincare, makeup, haircare, and fragrances, catering to various skin types and individual preferences. Committed to excellence, we offer innovative formulations crafted with premium ingredients to enhance natural beauty and promote self-care. Our products are designed to inspire confidence and empower our customers to look and feel their best.
Kontaktoplysninger
Binckhorstlaan 36, 2516 BE, 's-Gravenhage, Holland
- +31642505041
- Info@eacosmetics.nl
- eacosmetics.nl
4,2
God
84 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 71 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra The Mossi London EU
Thank you very much for your kind review!
We’re happy to hear that your order arrived on time and that you are satisfied with the products. We truly appreciate your support.
Die Bestellung kam superschnell an
Die Bestellung kam superschnell an. Wir sind mit den Produkten sehr zufrieden.
23. februar 2026
Besvarelse fra The Mossi London EU
Vielen Dank für Ihre tolle Bewertung!
Es freut uns sehr zu hören, dass die Bestellung schnell angekommen ist und dass Sie mit den Produkten zufrieden sind. Vielen Dank für Ihr Vertrauen.
Looking forward to using it
The delivery has been quick, the product looks great. The results are to be seen in 6 months.
23. februar 2026
Besvarelse fra The Mossi London EU
Thank you very much for your review!
We’re glad to hear that the delivery was quick and that you like the product so far. We hope you’ll be very happy with the results. Thank you for your order!
One of the packages was broken during…
One of the packages was broken during transport. The shipment is poorly secured. I suffered a loss of money.
6. februar 2026
Besvarelse fra The Mossi London EU
Thank you for your feedback.
We are sorry to read this review. You ordered vitamins, and we have not received any email or message from you regarding damaged products after delivery. If you had contacted us, we would of course have offered a solution immediately, such as sending a replacement or providing compensation if necessary.
Please note that we carefully pack all our products with protective bubble wrap, precisely because we are aware that shipping companies do not always handle parcels carefully during transport.
If any product was indeed damaged during transport, please feel free to contact our support team and send us a photo, and we will be happy to help resolve the situation. Customer satisfaction is very important to us.
Arrived promptly
Arrived promptly, not had chance to use it yet as I have some left from previous order.
Lasts a long time due to only needing to use small amounts at a time
9. februar 2026
Besvarelse fra The Mossi London EU
Thank you for your review!
We're glad to hear that your order arrived promptly. Our products are indeed designed to last a long time since only small amounts are needed per use.
We hope you'll enjoy using it once you start, and thank you again for your support!
Besvarelse fra The Mossi London EU
Thank you very much for your kind words! We truly appreciate your support and are happy you are satisfied with our quality and fast delivery.
ottimo
ottimo, prodotti top, imballaggio serio, tempi rapidi di consegna, sono molto soddisfatto
29. januar 2026
Besvarelse fra The Mossi London EU
Thank you for your wonderful feedback! We’re glad you’re happy with our products, packaging, and fast delivery.
Besvarelse fra The Mossi London EU
Thank you for your review! We’re happy to assist you in English anytime. Please feel free to contact us whenever you need support.
Besvarelse fra The Mossi London EU
Thank you for your support! We truly appreciate your trust and are glad you’re satisfied with our service.
Besvarelse fra The Mossi London EU
Thank you for your great feedback! We’re happy you’re satisfied with the product and delivery.
I have been utilizing this product for…
I have been utilizing this product for over a year and have observed positive outcomes.
2. januar 2026
Besvarelse fra The Mossi London EU
Thank you for your continued trust and loyalty! We truly appreciate your long-term support and are glad you’ve experienced positive results.
Besvarelse fra The Mossi London EU
Thank you so much for your kind words! We’re happy you like our company and truly appreciate your support.
Besvarelse fra The Mossi London EU
Thank you for your review! We’re glad everything went smoothly and that you’re satisfied with our service.
Ich habe eine Email bekommen
Ich habe eine Email bekommen, da stand das meine Bestellung geliefert wurde allerdings ich habe nichts bekommen
12. december 2025
Besvarelse fra The Mossi London EU
We are sorry for the inconvenience. Please note that we are still actively handling your case. According to the tracking information, the parcel was delivered from our side. An official investigation is currently ongoing with PostNL. We have been in contact multiple times with both the carrier and you to clarify the situation. We will continue to follow up until the matter is fully resolved.
Very fast shipping :) Box arrived damaged but products are in great shape
I can only talk regarding my order, but it was very fast delivered :) The box came completely destroyed including two of the three original packings inside the post box. But the products are not damaged at all. But 4 stars because that was probably the post's fault, and not The Mossi London EU.
10. december 2025
Besvarelse fra The Mossi London EU
Thank you for your honest feedback. We’re very happy to hear that the products arrived safely and in good condition. We’re sorry about the damaged outer packaging and will continue working with our delivery partners to improve handling. We truly appreciate your understanding and support.
I bought a package of hair products for…
I bought a package of hair products for my hair transplant. I have my doubts. I feel like it only contains oil and nothing else. The vitamin pills taste like sugar. In short, I'm going to have a lab test to find out what's in the oils, vitamins, and shampoo. It'll cost me €1,000, but I'm certain it's a counterfeit.
1. november 2025
Uopfordret anmeldelse
Besvarelse fra The Mossi London EU
Hi,
Thank you for sharing your feedback. We take comments like this very seriously.
We want to reassure you that all Mossi products we sell are 100% authentic, sourced directly from the official manufacturer in Turkey. We never deal with counterfeit or unverified suppliers, and every product batch is compliant with EU quality and safety standards.
Taste and texture of supplements can vary from person to person, but the composition fully meets all regulatory requirements.
At this moment, we cannot locate any order under your name or email. To assist you properly, could you please contact us at info@themossi.eu with: your order number, the platform where you purchased, a photo of the items you received.
We’ll gladly review everything for you and provide full clarity.
Thank you,
Team Mossi EU
Bin sehr zufriden
24. september 2025
Besvarelse fra The Mossi London EU
Thank you very much for your kind review! We’re delighted to hear that you are very satisfied. Your support means a lot to us.
Besvarelse fra The Mossi London EU
Bonjour Joseph,
Merci pour votre retour. Nous sommes désolés de lire votre commentaire. Après vérification du suivi, nous pouvons confirmer que votre colis a bien été livré et retiré dans un Point Poste à Mons le 5 septembre 2025 à 10h26.
Nous avons également bien reçu votre e-mail et nous y avons répondu avec les informations de suivi. Peut-être n’avez-vous pas vu notre réponse.
Si vous ne l’avez pas retiré vous-même, il est possible qu’une autre personne (famille, voisin, représentant) l’ait récupéré. Nous vous conseillons de vérifier auprès du Point Poste.
Cordialement,
The Mossi London EU Team
Hello Joseph,
Thank you for your feedback. We are sorry to read your comment. After checking the tracking details, we can confirm that your parcel was successfully delivered and collected from a Post Point in Mons on September 5th, 2025 at 10:26.
We also received your email and replied with the tracking information, so perhaps our response was not seen on your side.
If you did not collect the parcel yourself, it may have been picked up by a family member or another person on your behalf. We kindly suggest checking directly with the Post Point.
Kind regards,
The Mossi London EU Team
Besvarelse fra The Mossi London EU
Bonjour Azed,
merci beaucoup pour votre retour positif. Nous sommes ravis d’apprendre que le produit et la livraison ont répondu à vos attentes, même avec un léger délai. Votre satisfaction est très importante pour nous et nous espérons vous accueillir de nouveau très bientôt. 🌟
Besvarelse fra The Mossi London EU
Hallo Lukas,
vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu schreiben. Es freut uns sehr zu hören, dass Sie mit der Qualität zufrieden sind. Ihr Vertrauen in The Mossi London EU bedeutet uns viel und wir freuen uns darauf, Sie auch in Zukunft wieder zu bedienen. 🙏
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.