Drinkmate UK Anmeldelser 

I placed an order 22nd November and on 26th November was provided with a delivery tracker. The item has not left Stearn Electrics since then and I have also had no response from Drinkmate customer services or Stearn Electrics. For heaven's sake, someone please respond or give me a refund!!!

Item ordered on 26th November and still not arrived.
I emailed the supplier on the 6th December only to get an auto reply of being busy. Surely you must be able to predict when your sales are going to be high in Black Friday. Absolutely no communication from the supplier or apologies about the delay

Easy to order and extra bottles arrived quickly and well packaged

Terrible customer service - in fact there is no customer service. CO2 replacement a joke, don't bother trying to use this service you are wasting your time and money. Despite repeatedly contacting both Drinkmate and their CO2 delivery (they are not the same company) no-one interested in your problem or sorting it out. Have moved onto a more reliable supplier - also cheaper !

The product itself is amazing but customer support are atrocious. I have been trying to arrange an exchange on warranty as the product started malfunctioning. Emails to customer service keep asking questions in a loop without looking at my previous answers in the email chain. And each answer takes them 10-14 days on average. No way to call them.

Always quick, efficient service.

This is awesome!!! It is abrilliant bit of kit - fast and easy to use - and will carbonate ANYTHING! cannot reccommend this enough.

Product is great, customer service horrific been waiting a week for a response to my many emails regarding a returns, you have to contact them to return but they dont respond

Very straightforward and quick ordering and prompt delivery and exchange system. Very happy with Drinkmate UK.

Really impressed with this purchase from Drinkmate. Was looking for an alternative to one which I am boycotting.
It arrived the next day after me ordering it late at night and does exactly what it needs to do.

You always deliver a great service both in delivery and canister exchange.
Never regretted choosing Drinkmate
You really can fizz anything - Would not recommend Tomato Soup - quite explosive!

Terrible customer service if any... in the end we had to open a security risky Paypal account... although we had been receiving the goods for years without one ! No idea whats gone on but the way it was dealt with wasnt great for the customer.

Easy, great product

easy to place order, fast delivery

Great service and fast deliveries for exchanges.

My order (Omnifizz and refills bundle) went missing. Yodel was absolutely useless and gave no help whatsoever. This was such a huge contrast to Drinkmate's customer service. Jade was my point of contact throughout, and she was fantastic from start to finish. She soothed me, reassured me and sorted out the problem immediately. I felt listened to, supported and valued as a customer. Great product, great customer care - I recommend Drinkmate (and Jade) 100%.

I love using my Drinkmate - it’s so quick and easy and saving me lots of money (and the environment) from buying plastic bottles of fizzy water. Also, I needed to contact Customer Services about an order and they were super quick at responding and very helpful!

Using it for a few days, and very happy with it so far. It makes very tasty water.

Love Drinkmate!

Having had a Drinkmate before, it is good to see that they are available in the UK. Love the machine, very versatile and the bubbles are wonderful! Don't think about it, try it for yourself!