Drinkmate UK Anmeldelser 

It was easy to order and delivered promptly, it is easy to insert canister and safe and easy to use

The order has not arrived. You advised that it had been dispatched but the delivery company have no record of receiving the parcel from you. I have no bottles for my drinkmate omnifizz, so I can no longer use it. Very unhappy

Really easy to return used cylinders and voucher was sent on email promptly. New cylinders arrived quickly

Easy to reorder.
Fairly easy to return empties.
Price quite high.

Easy to send bottles back and buy replacement as well as a machine that works well

Excellent Soda Maker & Customer Service. Easy enough to do the Gas Exchange too. This last time I used the Gas Exchange it was even quicker and much needed for me. Fantastic Service. Many thanks. Before Drinkmate I hardly ever drank Water. Hated the taste of water but now drinking really healthy soda water. I love it.

Bought a Drinkmate Omnifizz. Item broke within a month, I understand these things happen so tried to speak to customer support.

Tried emailing them at both addresses listed on their website without any reply. Eventually found a phone number for them but they put you on hold without answering.

Now I'm stuck with a two hundred pound paper weight with no way to get a repair or refund. Avoid.

Once I grasped how the system of return & vouchers for CO2 it was all very easy.
I emailed for assistance, but the reply was a little vague. Next time it will be much easier
Thank you

Great machine for fizzing any type of drink, or just have sparkling water. Would highly recommend drinkmate to anyone

As described. Excellent product and service.

This is one of the best purchases I have ever made! The recycling of plastic water bottles had become a full time job but now we don't use plastic anymore. I love that I can use any supermarket undiluted juice and dilute it before I carbonate it! The whole family love this machine so much and much preferred to the original make with Syrups!

Very quick delivery (<48 hours from order to delivery) and a fair price

I simply like the convenience a fresh sparkling water

I ordered 2nd of January. I didn't receive my parcel. Customer service doesn't respond. No phone number.

Only used for a few days but already great for having tonic on hand for my gin. 😆

So straightforward to use. The product is aesthetically pleasing. Looks easy to clean. Making carbonated water is a doddle because you only need to depress the dispenser and hold and it sounds when the water is carbonated. No wasting gas. Basically the opposite of my experience with a well known competitor.

Ordered through Argos in December. Item hasn't arrived, escalated five times to Drinkmate who haven't responded. I now have to wait for Drinkmate to acknowledge the cancellation before Argos will refund me which I can't see happening. What a dreadful company.

My order arrived and all the bottles based have been glued incorrectly and have become separated . I've contacted drinkmate about it twice but may aswell be shouting into the abyss as they do not reply to any customer service emails (been over 3 weeks now)

2 CO2 cylinders returned three ago, Nothing back. No response to emails or phone calls (hold music). Phone number has been removed from their website. Expensive disapointment up to now - as the bottles aren't cheap are they???

UPDATE - since i published this, this morning I received my voucher......

4 CO2 cylinders returned a month ago, tracking confirms delivery. Nothing back. No response to multiple emails. I'm currently on the phone to them listening to piano music with no sign of them answering after 30 minutes. We like the machine, this is our first gas return and we've been without gas for nearly 3 weeks.