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Direct Sight  Anmeldelser 

41.294
•
TrustScore 4 ud af 5

3,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Really easy to order and upload my prescription Price very fair and reasonable Order came by royal mail tracked Glasses are perfect, prescription correct, Wait time also reasonable. I think p... Se mere

Bedømt til 2 ud af 5 stjerner

Not up to scratch.I got a notification from shop saying I had a package from Hong Kong Post which was on its way.I asked Direct Sight why and they said they didn't know where it had come from.They ins... Se mere

Bedømt til 5 ud af 5 stjerner

Wanted some light weight lenses and glasses with quick delivery as didn't want to wait a couple of weeks. Ordered using my prescription with express delivery arrived on-time, perfect, really pleased.... Se mere

Bedømt til 5 ud af 5 stjerner

really happy, broke my glasses, i am hgv driver so needed them fast, and got them fast, people saying in reviews they are poor quality, they seem fine to me and i got the cheapest available. either ti... Se mere

Virksomhedsoplysninger

  1. Brillegrossist
  2. også i
  3. Optiker

Skrevet af virksomheden

Direct Sight is one of the leading online providers of prescription glasses in the UK. Our company boasts a highly experienced team of optical professionals. In addition, Direct Sight can offer both designer and prescription frames at prices up to 80% cheaper than high street retailers. Direct Sight manufactures all orders in our privately owned laboratory based in the UK.

Direct Sight

Skrevet af virksomheden

We strive to be the best
Buying prescription glasses online has never been so simple. Our team of highly experienced staff are on-hand to guide you through the ordering process. Browse our wide selection of frames for a huge saving on your next pair of prescription glasses.
Made in the UK - By Us!
All customers orders are manufactured in our privately owned laboratory based in the UK.

Easy Returns

Simple pre-paid returns via Royal Mail Returns Service.

Kontaktoplysninger

Your Glasses Shipped The Same Day

Using our Fast Track service we will ship your glasses the same day!

3,8

God

TrustScore 4 ud af 5

41 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,8

Alle anmeldelser

(41.294)

668 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Brilliant company.

Brilliant company.

3. august 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Dorne,

We’re delighted to hear you think we’re a brilliant company!

We really appreciate your support and choosing Direct Sight.

Bedømt til 5 ud af 5 stjerner

Fantastic service

Fantastic service. Just up loaded my prescription. So easy and I love my new glasses. Such a great price. Thank you

3. august 2026
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Besvarelse fra Direct Sight

Dear Richard,

We’re delighted to hear that you found the process so easy, from simply uploading your prescription to receiving your new glasses!

It’s wonderful to know you love your new glasses and were happy with the price too. We really appreciate you choosing Direct Sight and taking the time to share your experience.

Bedømt til 5 ud af 5 stjerner

This was I first experience of…

This was I first experience of purchasing glasses on line. After trawling the options I chose Direct Sight for my new glasses. I must admit I was holding back on my purchase one pair, and see what comes in the post.
It was so simple to order on line i choose the ones I liked downloaded my eye test results. They were delivered in not time. The glasses where just was I needed good fit, and my sight was improved. I will use Direct Sight again without question. Five stars.

3. august 2026
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Besvarelse fra Direct Sight

Dear Stewart,

Thank you so much for your fantastic 5 star review! We’re so pleased that your first experience of buying glasses online was such a positive one.

It’s wonderful to hear that you found the ordering process simple, your glasses arrived quickly and that they fit well and have improved your vision. We completely understand being a little cautious with your first online purchase, so it’s especially lovely to hear that we’ve won you over!

Thank you for choosing Direct Sight and for your confidence in using us again. We really appreciate your support and recommendation!

Bedømt til 2 ud af 5 stjerner

The frame quality is good but there…

The frame quality is good but there appears to be a fault with the lenses which I have requested them to address.

3. august 2026
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Besvarelse fra Direct Sight

Dear Philip,

Thank you for your feedback. We’re pleased to hear you’re happy with the quality of the frame and we’re sorry to hear there appears to be an issue with the lenses!

We responded to your message on Sunday evening with the returns information so we can get the glasses back and investigate the issue. We look forward to receiving them and getting this rectified for you as quickly as possible.

Bedømt til 3 ud af 5 stjerner

Now a spare pair

Nice glasses however one arm was bent, not bothered to complain as they will now be used as a second pair

3. august 2026
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Besvarelse fra Direct Sight

Dear Mike,

Thank you for your feedback. We’re pleased to hear that you like the glasses, although we’re sorry that one of the arms arrived bent.

We would always encourage you to contact us if there is an issue with your glasses, even if they are intended as a second pair. We’d be more than happy to look into this and see if we can arrange a suitable resolution or offer some guidance to adjust the frames from home, if you felt comfortable doing so!

We appreciate you taking the time to share your feedback and hope you continue to enjoy your glasses.

Bedømt til 1 ud af 5 stjerner

Terrible get the wrong order and it…

Terrible get the wrong order and it takes ages for your glasses to arrive it has been nearly over a month for my pair of glasses to arrive.

27. juli 2026
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Besvarelse fra Direct Sight

Dear David,

We’re sorry to hear about your experience and understand your frustration with the delay.

We’ve checked your order, which was placed on 22nd July for two pairs of glasses, and can confirm that your second pair is currently still with us. One of the frames you have selected is from our new collection and its delivery from our supplier has been delayed, which has unfortunately held up your order.

We apologise that this delay has taken longer than expected and for the inconvenience caused. We’re working to get your glasses completed and dispatched as soon as possible, and appreciate your patience while we await the frame.

Bedømt til 5 ud af 5 stjerner

Easy to order

Easy to order. Glasses came quick and they r excellent £123 for two pairs of prescription glasses that probably would have cost me £400-£500 if I went to specsavers or the like. Very happy with my purchase and will always use this site 👍

3. august 2026
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Besvarelse fra Direct Sight

Dear Jeffrey,

Thank you so much for your fabulous review! We’re delighted to hear that you found the ordering process easy, your glasses arrived quickly and you’re really pleased with both pairs.

It’s great to hear you were so impressed with the value too — £123 for two pairs of prescription glasses is certainly a saving compared with the high street!

We really appreciate your kind words and loyalty and we look forward to helping you with your glasses in the future. Thanks for choosing Direct Sight!

Bedømt til 5 ud af 5 stjerner

The person on the phone was excellent…

The person on the phone was excellent and helpful.she ordered my glasses as I was having trouble ordering on line.

3. august 2026
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Besvarelse fra Direct Sight

Dear Cathryn,

Thank you so much for your lovely review! We’re delighted to hear that you received such helpful and friendly service and that we could assist with placing your order.

We’re always happy to help if ordering online proves tricky. 😊 We hope you’re delighted with your new glasses!

Bedømt til 5 ud af 5 stjerner

Glasses fit perfectly and love style

Glasses fit perfectly and love style . They arrived promptly and safely, this is my second pair.

3. august 2026
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Besvarelse fra Direct Sight

Dear Jim,

Thank you so much for your wonderful review!

We’re delighted to hear that your glasses fit perfectly and that you love the style. It’s fantastic to know you were happy enough with your first pair to come back to us for a second!

We really appreciate your continued support and hope you enjoy your new glasses.

Bedømt til 5 ud af 5 stjerner

Great service

Great service. I forgot to add my prescription and they emailed me for it. Also I was kept informed of the process. I was able to drive on holiday because of the quick service. I would definitely use again. Easy instructions to follow.

27. juli 2026
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Besvarelse fra Direct Sight

Dear Anne,

We’re delighted we could help get everything sorted quickly, especially with your holiday plans!

It’s great to hear that our communication and clear instructions made the process easy, and that you were kept informed throughout.

We really appreciate your recommendation and look forward to helping you again in the future!

Bedømt til 5 ud af 5 stjerner

cheaper alternative to spec saver doing…

cheaper alternative to spec saver doing replacement specs, just as good

28. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear John,

Thank you for your great review!

We’re so pleased to hear you found us a more affordable alternative to Specsavers and that you’re just as happy with the quality of your glasses.

We really appreciate your feedback and hope to see you again when you need your next pair!

Bedømt til 1 ud af 5 stjerner

Only one pair of glasses ordered have…

Only one pair of glasses ordered have arrived by the date stated and there has been no correspondence from you to say what the issue is or what the delay is.

30. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Elizabeth,

We can confirm that your sunglasses were dispatched yesterday, 10th August and should be with you shortly. Sunglasses do take a little longer to produce due to the additional lens processing involved.

We hope you’re happy with your sunglasses once they arrive and would appreciate an updated review on the products, once received.

Bedømt til 2 ud af 5 stjerner

I had hoped for more

I had hoped for more, the quality of the frames Is not what was expected. Whilst I appreciated the cost of cheaper frames the overall product is cheap. Little under a week of usage and the left lense is loose. The verifocal lense is raised and tiny making seeing even harder at the wrong angle. I won't use again.

24. juli 2026
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Besvarelse fra Direct Sight

Dear Severina,

We’re sorry to hear that you’re disappointed with your glasses and that they haven’t met your expectations. We’re particularly sorry to hear that the lens has become loose after such a short period of use.

We note that you have mentioned about Varifocal lenses; however, our records show that your order was placed with bifocal lenses, which is what was produced.

If you intended to order Varifocals instead, please contact our Customer Service Team and we can arrange the return and discuss an exchange to the correct lens type with you.

We’re always happy to help resolve any misunderstanding with an order and ensure you receive the lenses you require.

Bedømt til 5 ud af 5 stjerner

Ordering was easy

Ordering was easy. I needed a spare pair of glasses and am pleased with product.

24. juli 2026
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Besvarelse fra Direct Sight

Dear Teresa,

Thank you for your lovely review!

We’re pleased to hear that you found ordering easy and that you’re happy with your new spare pair of glasses.

We really appreciate your feedback and hope to help you again in the future!

Bedømt til 5 ud af 5 stjerner

Trusted

Very easy to order. very straight forward

31. juli 2026
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Besvarelse fra Direct Sight

Dear Jean,

Thank you for taking the time to leave us a review! We’re delighted to hear that you found the ordering process so easy and straightforward.

We really appreciate your feedback and hope you enjoy your new glasses!

Bedømt til 5 ud af 5 stjerner

Great service

Great service, have used multiple times now. Including a panicked "I stood on my glasses and need a new pair asap" for which the speedy service was perfect. Customer services were great on the phone when I had a query about my prescription. Will be using them again. Highly recommend. Thanks

24. juli 2026
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Besvarelse fra Direct Sight

Dear Teresa,

Thank you so much for your fantastic review and for choosing us time and time again!

We’re delighted we could help when you needed a replacement pair urgently - we know how stressful it can be when you suddenly find yourself without your glasses!

It’s also great to hear that our Customer Service Team could help with your prescription query.

We really appreciate your kind words and recommendation and we look forward to helping you again in the future!

Bedømt til 5 ud af 5 stjerner

All very good.

29. juli 2026
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Besvarelse fra Direct Sight

Dear Elizabeth,

Thank you for your lovely review!

We’re delighted to hear that everything was very good and that you were happy with your experience.

We really appreciate your feedback and hope to help you again in the future!

Bedømt til 4 ud af 5 stjerner

Sunglasses

Overall pretty pleased with my sunglasses,just wished they had been a little bigger.

5. august 2026
Uopfordret anmeldelse
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Michael,

Thank you for your feedback! We’re pleased to hear that you’re happy with your sunglasses overall. We’re sorry, though, that the frame wasn’t quite as large as you were hoping for.

You're welcome to reach out to the Team at help@directsight.co.uk, should you wish to consider an exchange!

Bedømt til 5 ud af 5 stjerner

Really happy with the glasses

Really happy with the glasses, the quality and how easy it is to order

24. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Robert,

We're thrilled to hear that you’re really happy with your glasses and pleased with the quality. It’s also great to know you found the ordering process so easy and straightforward!

We really appreciate your feedback and for choosing Direct Sight!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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