Banner for Direct Sight

Direct Sight  Anmeldelser 

41.294
•
TrustScore 4 ud af 5

3,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Really easy to order and upload my prescription Price very fair and reasonable Order came by royal mail tracked Glasses are perfect, prescription correct, Wait time also reasonable. I think p... Se mere

Bedømt til 2 ud af 5 stjerner

Not up to scratch.I got a notification from shop saying I had a package from Hong Kong Post which was on its way.I asked Direct Sight why and they said they didn't know where it had come from.They ins... Se mere

Bedømt til 5 ud af 5 stjerner

Wanted some light weight lenses and glasses with quick delivery as didn't want to wait a couple of weeks. Ordered using my prescription with express delivery arrived on-time, perfect, really pleased.... Se mere

Bedømt til 5 ud af 5 stjerner

really happy, broke my glasses, i am hgv driver so needed them fast, and got them fast, people saying in reviews they are poor quality, they seem fine to me and i got the cheapest available. either ti... Se mere

Virksomhedsoplysninger

  1. Brillegrossist
  2. også i
  3. Optiker

Skrevet af virksomheden

Direct Sight is one of the leading online providers of prescription glasses in the UK. Our company boasts a highly experienced team of optical professionals. In addition, Direct Sight can offer both designer and prescription frames at prices up to 80% cheaper than high street retailers. Direct Sight manufactures all orders in our privately owned laboratory based in the UK.

Direct Sight

Skrevet af virksomheden

We strive to be the best
Buying prescription glasses online has never been so simple. Our team of highly experienced staff are on-hand to guide you through the ordering process. Browse our wide selection of frames for a huge saving on your next pair of prescription glasses.
Made in the UK - By Us!
All customers orders are manufactured in our privately owned laboratory based in the UK.

Easy Returns

Simple pre-paid returns via Royal Mail Returns Service.

Kontaktoplysninger

Your Glasses Shipped The Same Day

Using our Fast Track service we will ship your glasses the same day!

3,8

God

TrustScore 4 ud af 5

41 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,8

Alle anmeldelser

(41.294)

668 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fantastic

Fantastic. Ordered a pair of prescription glasses on the Friday, received them next day. Great quality glasses too, I would thoroughly recommend.

24. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Kevin,

Thank you for such a brilliant review! We’re thrilled that your glasses reached you so quickly and that you’re impressed with the quality too!

Knowing you’d happily recommend us means a great deal to the whole DS Team. We hope your new glasses are a perfect addition and look forward to serving you again!

Bedømt til 3 ud af 5 stjerner

Completion time

Reduce the time to comple the order

24. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Mahmood,

Thank you for your feedback. We’re pleased to hear you chose us for your glasses, although we’re sorry that you felt the order took longer than expected to complete.

Prescription glasses are made to order, so production times can vary depending on the lens type and options selected. We’re continually working to streamline our processes and reduce turnaround times wherever possible.

We appreciate you taking the time to share your feedback.

Bedømt til 5 ud af 5 stjerner
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Andrew,

Thank you for your kind feedback!

We’re pleased to hear you found the whole experience straightforward and efficient.

We aim to make ordering your glasses as simple and hassle-free as possible, so it’s great to know we got it right!

Bedømt til 5 ud af 5 stjerner

Easy to navigate the website to upload…

Easy to navigate the website to upload prescription and place my order

24. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear John,

Thank you for your lovely feedback!

We’re glad to hear that you found the website easy to navigate and that uploading your prescription and placing your order was a smooth process.

We really appreciate you choosing us and hope you’re delighted with your new Varifocal glasses!

Bedømt til 5 ud af 5 stjerner

It made getting my glasses so easy

It made getting my glasses so easy. The photo option for my prescription made it very pleasant, seen as my eyesight is completely different in each eye.

30. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Dian,

Thank you for sharing your experience!

We’re so pleased to hear that the photo upload option made ordering your glasses easier!

We’re always looking for ways to make the process as simple and convenient as possible, so it’s fantastic to know this worked well for you. We hope you love your new glasses!

Bedømt til 5 ud af 5 stjerner

Really nice quality buying more next…

Really nice quality buying more next month if you get in touch with there’s not many companies out there that reply straight away brilliant customer service thankyou

30. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Christopher,

Thank you so much for your brilliant review!

We’re thrilled that you’re impressed with the quality of your glasses and our Customer Service. We always aim to respond as quickly as possible, so it’s lovely to hear that this made a difference to your experience.

We’re delighted to hear you’ll be coming back for another pair next month - we very much look forward to helping you again!

Bedømt til 5 ud af 5 stjerner
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Oliver,

Thank you for the fantastic feedback!

We’re delighted that your glasses arrived quickly and that you were happy with the communication throughout.

We really appreciate you choosing us and hope you’re enjoying your new glasses!

Bedømt til 5 ud af 5 stjerner

Great each time used web site

Easy web site great selection of glasses and quick delivery what’s not to like

24. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Janet,

Thank you for such a great review! 😊

We’re delighted that you enjoyed the easy website, found plenty of styles to choose from and received your glasses quickly -sounds like a winning combination to us!

We really appreciate your support and hope you enjoy your new glasses.

Bedømt til 5 ud af 5 stjerner

Very prompt delivery and just what I…

Very prompt delivery and just what I ordered.

24. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Sarah,

Thank you for your lovely feedback!

We’re pleased to hear your order arrived promptly and was exactly what you were expecting. It’s great to know we got it right and we hope you’re enjoying your new glasses!

Bedømt til 5 ud af 5 stjerner

seamless quick service

seamless quick service

30. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear John,

We’re delighted to hear you experienced a seamless and speedy service.

We really appreciate you choosing Direct Sight and taking the time to share your feedback!

Bedømt til 5 ud af 5 stjerner

Efficient glasses came within 48 hours

Efficient glasses came within 48 hours

30. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Patrice,

We’re so pleased to hear that you found our service efficient and that your glasses arrived within 48 hours!

We really appreciate you choosing Direct Sight and taking the time to share your experience!

Bedømt til 1 ud af 5 stjerner

Expensive

Expensive, poor quality, bad fit, bi focal lens too big

23. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Eric,

We’re sorry to hear that you’re unhappy with your glasses and the fit of the frame and lenses. We’re unable to find any previous contact from you regarding these concerns, so we haven’t had the opportunity to look into this or offer a resolution.

If you’re experiencing an issue with the fit or feel that the bifocal lens is not suitable, please do contact our Customer Service Team so we can review your order and see how we can help. We’d always much rather have the opportunity to resolve any issues directly.

Bedømt til 4 ud af 5 stjerner

You're offer/deals are misleading as…

You're offer/deals are misleading as the discount is only on the frames. So an advertised price of £15 per pair comes out at £29.45. Quite a difference!
I expect explantions are in the small print.

29. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Jeff,

Thank you for your feedback. We’re sorry if the website caused some confusion!

Any additional lens options selected are charged separately. In this case, additional lens coatings were selected, which increased the overall price of the order to £29.45, including delivery.

We do try to make the pricing and available options clear throughout the ordering process, but we appreciate your feedback and will take this on board!

Nevertheless, we hope you are enjoying your new glasses and thank you for choosing Direct Sight!

Bedømt til 5 ud af 5 stjerner

Quick and easy

Quick and easy, and happy with the service.

23. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Martin,

We’re so pleased to hear that you found the service quick and easy and that you were happy with your experience.

We really appreciate you choosing Direct Sight and taking the time to leave us your feedback!

Bedømt til 5 ud af 5 stjerner
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Carol,

We’re thrilled to hear that you’re thrilled with your new glasses! 😊

We really appreciate you choosing Direct Sight and hope you enjoy wearing them!

Bedømt til 5 ud af 5 stjerner

Quick and efficient

Quick and efficient
Good quality glasses

22. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Trevor,

Thank you for your fantastic 5 star review! We're so happy to hear that you found our service quick and efficient and that you’re pleased with the quality of your glasses!

Thank you for choosing Direct Sight!

Bedømt til 5 ud af 5 stjerner

All good ++

Good web site, easy to choose and order, good updates, quick delivery, very happy with the product.

29. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Michael,

Thank you for your great feedback!

It’s great to know you found everything straightforward, from choosing your frames and placing your order to keeping up with the updates and that your glasses arrived promptly.

Most importantly, we’re delighted you’re happy with the finished product. Thank you for giving Direct Sight a try and for taking the time to share your experience!

Bedømt til 5 ud af 5 stjerner

Amazing service

Amazing service
Had my designer frames re lensed and it was super quick.
Had the glasses back within 2 -3 days.

Great job too.

Highly recommend

30. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Angela,

Thank you for such a brilliant review! We’re especially pleased to hear that you were impressed with our reglazing service and had your frames back with you within just 2-3 days.

It’s great to know you’re happy with the finished result. We really appreciate the recommendation and hope we can help you again when your frames need a refresh in the future!

Bedømt til 5 ud af 5 stjerner

It was so easy to select from a great…

It was so easy to select from a great selection of glasses. To then photograph my prescription and upload. And I am over the moon with the sunglasses that attach to my glasses so I dont have to wear another pair over the top. The delivery was quick and I was kept updated at each step by email. I will always use you in future, so glad I found you online. Fantastic service.

23. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Cherry,

Thank you for such a fantastic review! It’s wonderful to hear how easy you found the whole process, from choosing your frames and uploading your prescription to receiving your glasses.

We’re especially pleased that you’re so happy with the sunglasses attachment - being able to switch to sunglasses without having to wear a second pair over your glasses is a great option!

It’s also lovely to know that the email updates kept you informed throughout and that your order arrived quickly. We’re thrilled you found us online and even happier to hear that you’ll be coming back to Direct Sight in the future. Thank you for your support and recommendation!

Bedømt til 5 ud af 5 stjerner

Easy to order

Easy to order, good quality and service

28. juli 2026
Direct Sight -logo

Besvarelse fra Direct Sight

Dear Susan,

We’re pleased to hear you found ordering straightforward and were happy with both the quality of your glasses and the service you received.

We really appreciate you choosing Direct Sight and hope to see you back again in the future!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere