Direct Gap Anmeldelser 

Simple, easy process

prompt pleasant and efficient policy renewal today

Hayley was very polite and efficient who completed my transaction in a most excellent manner.

Very efficient service and a lovely lady dealt with my request.

Call was answered quickly and the process was very efficient with key aspects explained clearly. Call handler was friendly but professional

Hayley was efficient and very helpful it was a pleasure to talk to her and assured me that if I had any problems to get in touch with her .Thank you Hayley

Excellent product and great customer service - thank you Hayley

The last 5 new cars I've had, I've taken out GAP insurance but not through the dealership. Instead I've done it through Direct Gap. The option to transfer from one new car to another is a game changer. The cover is the same but it's so much easier to sort and the price I've found is a third of what the dealerships want. Also, a person at the end of the phone to talk to. In a world of AI and chat bots, sometimes you just need a person. It makes a real difference! I don't even bother looking elsewhere.

Used Direct Gap twice now and on both occasions I have received top quality service from Diane and a competitive quote. Diane is extremely patient and answers all questions in a polite and professional way.
Looking for Gap Insurance? Thoroughly recommend Direct Gap!

Very easy to set up policy. Experienced and knowledgable staff. Very friendly company to deal with.
Policy docs received immediately. First class service

Been using Direct Gap for around 8 years now, as have all of my family. Always great customer service with genuinely nice, friendly, helpful staff. Wouldn't even consider going anywhere else. Keep up the great work

Straightforward process, though the situation had some complexities. The salesperson was clear, knowledgeable and helpful.

Had to phone to make changes to a policy and the lady on the phone was extremely helpful and sorted everything out very efficiently

Very friendly, no nonsense and very straight forward. Have used for years and will continue to use.

Very pleasant phone conversation with Haley and an excellent price for GAP insurance. Highly recommended.

Excellent service from direct gap

Changed my vehicle and needed to change my policy from one vehicle to another, Hayley provided execllent customer service and sorted my switch over quickly and now i am covered.

Great company with friendly staff. A lot cheaper than going through the retailer. Customer since 2019. Would recommend to anyone needing Gap insurance.

Customer service amazing. Full explanation and quote. Acceptance of cover easy and straight forward.
Follow up emails regarding cancelling existing policy easy to follow and complete.
Previously used this company and have recommended to family who also use.
Thank you for your top class service.