First time I bought the gap insurance. After reading many positive reviews in detail about Platinum Gap Insurance I decided to go with. Hope I won't need to use this but this is giving me a peace of... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really excellent experience with the call centre advisor. I wish all companies had call centres in the UK. The level of understanding makes everything so much easier. Anyway. That was easily one o... Se mere
Virksomheden har svaret
I was able to buy a 4 yr replacement vehicle GAP insurance for a better price than elsewhere - and much cheaper than my car dealer. It was easy to find what I wanted, look at the prices for different... Se mere
Virksomheden har svaret
Not easy to understand when buying GAP insurance for a new car. All I knew was that I had to have a ‘Return to Invoice’ policy. This is the 2nd one I have purchased but this time for a brand new car... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Simple, reliable protection. Sura is part of the Sura Group, whose brands have been providing motor ancillary products, including Gap Insurance, for nearly two decades, since 2009. Sura was created by bringing together two established names (Platinum Gap and Direct Car Warranty) to create a simpler, more streamlined experience for customers. The result is a single brand focused on clear cover, fair pricing and straightforward service. Today, Sura continues that journey, helping drivers across the UK protect themselves from unexpected financial loss if the worst happens.
Approachable insurance you can rely on.
Skrevet af virksomheden
- Simple, straightforward cover
- We keep things clear and easy to understand, so you know exactly what you’re getting. No jargon, no unnecessary complexity, just cover that does what it’s meant to.
- Support when it matters
- From your first quote through to a claim, we’re here to make things simple. Our UK-based team provides clear guidance at every stage.
- Built around real needs
- Our products are designed to reflect how people actually buy and use their vehicles. Flexible options help you choose the level of protection that suits your situation.
- Trusted by thousands of drivers
- Customers across the UK rely on us for reliable protection and straightforward service. Our ratings reflect a consistent focus on doing things properly.
Buy with Complete Confidence
30 Day Money Back Guarantee
We give all customers an extended period to review their cover and ensure it's suitable for them. We'll be happy to answer any questions you may have or issue a full-refund on your policy if you wish to cancel within 30 days.
Kontaktoplysninger
1 Neville Street, LS1 4DW, Leeds, Storbritannien
- 0330 043 99 33
- info@sura.co.uk
- sura.co.uk
4,8
Fremragende
301 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Sura
Thank you for taking the time to leave a review Nigel.
Renewing my GAP insurance
Website easy to navigate. Customer service friendly and informative.
6. juni 2026
Besvarelse fra Sura
Thank you for taking the time to leave such a positive review William.
Happy with purchase
The real test of this product is if you make a claim. You are buying peace of mind. The application was straightforward and the policy looks good
5. juni 2026
Besvarelse fra Sura
Thank you for leaving a review Stephen. We totally agree that the claims experience makes or breaks an insurance product. We've been providing Gap Insurance for nearly 20 years and regularly receive great feedback regarding the claims process.
We hope you're never in the unfortunate position to find out, but we will be here if you need us.
Excellent results from the website
The website did exactly as it should and provided a reasonable quote as a result I purchased a Gap cover from the company.
29. maj 2026
Besvarelse fra Sura
Thank you for taking the time to leave such a positive review Richard.
I had 2 questions that required…
I had 2 questions that required clarification. All I got was a form. There was no need for a form, it was yes/no answers
14. maj 2026
Besvarelse fra Sura
Dear Mr Chiddy,
I'm sorry to hear that you were dissatisfied with the service provided. The requirements for photos to be provided on Cosmetic policies is mandated by our insurers.
After reviewing your policy, I can see the document provided to you was not a "form", but guidelines which provided the answers to your questions in detail.
In line with our internal processes, your feedback has been passed on for review by senior management.
Easy to obtain on line full ex…
Easy to obtain on line full ex planation of cover given in plan obtained. Covered my requirements for my new car.
12. maj 2026
Besvarelse fra Sura
Thank you for taking the time to leave a positive review. It's great to hear that you found the products easy to understand. We hope you enjoy your new vehicle!
Simple
Simple , straight forward and easy to understand. I was getting a bit bogged down with the different options but Sura was just right.
14. maj 2026
Besvarelse fra Sura
Thank you Sheila for taking the time to leave such a positive review.
Besvarelse fra Sura
Thank you for taking the time to leave a positive review Linda.
Besvarelse fra Sura
Thank you for your review.
Easy to set up and realistic prices
9. maj 2026
Besvarelse fra Sura
Thank you Ian, for taking the time to leave a positive review!
Really excellent experience with the…
Really excellent experience with the call centre advisor. I wish all companies had call centres in the UK. The level of understanding makes everything so much easier.
Anyway. That was easily one of the best calls to a helpline I’ve ever had. With staff like that, I will return and recommend to friends. Thanks.
8. maj 2026
Besvarelse fra Sura
Thank you for taking the time to leave a review Paul!
It's great to receive your feedback and we will be sure to pass it on to the agent involved.
Besvarelse fra Sura
Thank you for taking the time to leave a positive review!
Besvarelse fra Sura
Thanks for taking the time to leave a positive review Henry.
Besvarelse fra Sura
Hi James, thank you for taking the time to leave a review. We're glad you had a positive experience.
I was able to buy a 4 yr replacement…
I was able to buy a 4 yr replacement vehicle GAP insurance for a better price than elsewhere - and much cheaper than my car dealer. It was easy to find what I wanted, look at the prices for different options and buy.
28. april 2026
Besvarelse fra Sura
Thank you so much for taking the time to write such a positive review Michael.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.