Desio color contact lenses Anmeldelser 

1.635
TrustScore 4 ud af 5

4,1

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Le lentine sono perfette, bellissime e confortevoli anche dopo molte ore. L’effetto è super naturale. Inoltre l’assistenza clienti è impeccabile, sempre pronti a rispondere e a venire incontro al cl... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ho provato queste lentine colorate e mi sono trovata davvero bene. Ho scelto il colore Delicious Honey ed è esattamente come lo cercavo: naturale, luminoso e capace di valorizzare lo sguardo senza ris... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Purtroppo la mia esperienza con le lenti Desio è stata pessima. Le lenti si seccano sull’occhio dopo pochissimo tempo, provocando bruciore e sensazione di corpo estraneo. Impossibile tenerle più di 2... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I’ve been ordering these contacts for four years. A YouTube influencer wears them on her makeup channel. She would get so many compliments that she finally started telling her audience about Desio. Ju... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kontaktlinseleverandør

Om Desio color contact lenses

Skrevet af virksomheden

Desio: Premium Italian Color Contact Lenses

Desio Color Contact Lenses in Infinity Blue

Welcome to Desio, where Italian craftsmanship meets vibrant innovation in the world of color contact lenses. Founded in 2011 and backed by Qualimed srl's extensive expertise, Desio has been at the forefront of the contact lens industry, combining advanced technology with sophisticated design.

Advanced Options for Every Need

Our lenses cater to a wide array of visual corrections, offering powers from -13.00 to +6.00. Whether you have myopia (nearsightedness), hyperopia (farsightedness), or astigmatism, Desio provides tailored solutions to meet your needs. Learn more about our astigmatism options here.

Why Choose Desio?

Step into a world where your eyes reflect your deepest beauty and sophistication with Desio—Italian craftsmanship at its finest.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

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Har besvaret 91 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

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4,1

Alle anmeldelser

(1.635)

43 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Delighted with my lenses

Delighted with my lenses, colour is perfect and they are so comfortable as someone who has issues with things in my eyes, these gave me no trouble. Super fast delivery as well

8. oktober 2025
Uopfordret anmeldelse
Desio color contact lenses-logo

Besvarelse fra Desio color contact lenses

Thank you so much for your lovely feedback! We’re really glad to hear you found the lenses both comfortable and beautiful. It’s great to know the delivery was fast too. We truly appreciate your support!

Bedømt til 1 ud af 5 stjerner

I have been using Desio Lenses since…

I have been using Desio Lenses since 2018, and I noticed a decline in quality. I used to be able to wear these contacts without any issues, but recently I can only wear them for 2 hours at the very most. They make my eyes incredibly dry, and make them burn. My vision starts to get a bit blurry and it even got to a point where I was seeing double vision but when I took them out and put my glasses on, it was perfectly fine. So, it wasn’t my eye sight that was causing the issue. I have spent so much money on these, and they have always been my favorite go-to contacts. I love the Cappuccino contacts, they give me the perfect “otherworldly” look but still natural that I die for. But the fact that I can only wear them for 2 hours… If even that. It’s not worth it. It makes me sad to say this about Desio because they truly were the most comfortable contacts I have ever worn but now they’re just not worth the money.

22. september 2025
Uopfordret anmeldelse
Desio color contact lenses-logo

Besvarelse fra Desio color contact lenses

Thank you for sharing your experience with us. We are truly sorry to hear about the discomfort you’ve been experiencing with your recent lenses, especially after being a loyal customer since 2018. We understand how frustrating it must be to no longer enjoy the same level of comfort you were used to.

Please rest assured that we take feedback like yours very seriously. Lens comfort can sometimes be affected by individual eye conditions, changes in tolerance, or environmental factors, but we absolutely want to investigate this further for you.

We kindly ask you to contact our support team at support@desiolens.com
with the details of your recent orders. This will allow us to look into the batches involved and provide you with personalized assistance and solutions.

Your satisfaction means a lot to us, and we’d like the opportunity to restore your trust in Desio.

Bedømt til 1 ud af 5 stjerner

Don’t purchase!!!

I ordered the toric lenses in caramel brown. My natural eye color is brown so I wanted something a bit lighter. As shown on the model on their website, it shows a beautiful caramel brown color. Well when I put them on (after waiting 6 weeks for them to arrive), it turned my eyes super bright and to more of a grey color. I contacted support and all they said was the lens color can differ depending on iris color. Mine are brown! How does a caramel brown lens turn my brown eyes to grey?! Company wouldn’t even give me a partial refund and instead gave me a coupon for “buy one get one free” - definitely not spending more money with them and definitely not recommending them to anyone! They only want to steal your money!!

17. september 2025
Uopfordret anmeldelse
Desio color contact lenses-logo

Besvarelse fra Desio color contact lenses

Thank you for sharing your feedback. We’re sorry to hear that your experience did not match your expectations. As we also explained via customer support, the final result of any colored lens can vary depending on the natural eye color, lighting conditions, and even perception. The model images on our website are meant to provide a general idea of the shade, but results can look different on each person.

Regarding your request, our policy does not include refunds for color perception, but as a gesture of goodwill we offered you a promotion for a future order. We truly regret that you feel disappointed and appreciate your feedback, which helps us improve both communication and service.

Bedømt til 5 ud af 5 stjerner

Review after 6+ years of using Desio…

Please ignore the negative reviews of those people stating that the quality has gone down or that the lenses tear easily. This is complete BS. I can only assume that these are competitors or customers of other contact lens companies trying to fault Desio and bring down their ratings.
I have been using these lenses for 6+ years consistently and I have never received a torn lens nor have I torn a lens because I know how to handle them. These people must be vigorously shaking the lens or wiping them down too hard, thus creating a tear.
Because of their inexperience and ignorance, they blame the Desio company. That makes me, a loyal customer, very angry.
Their lenses and customer service are of the highest quality.
My color of choice is tender Hazel, which is a three month quarterly lens. The color is unmatched in any other lens, in any other company. I’ve seen other contact lens company try and duplicate this color without success. It is the most amazing honey brown green all mixed together, creating the Hazel effect, that is absolutely amazing. I have never once been called out that it is a contact lens. In fact, I get so many compliments on this color. It is extremely realistic in person. The color will be different on everyone depending on your original eye color. Mine is a light to medium brown.
Desio does offer samples which are just one day single lenses but you must purchase a full price contact lens in order to receive these, but there is a seller on eBay offering some of the sample colors for sale so you can try them out before purchasing a full priced lens.

6. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Desio has gone really downhill over the…

Desio has gone really downhill over the past 2 years on focusing on social media influencers and have complete disregard for standard customers, I was shopping with Desio since 2016 but the last 3 orders I've received the lenses have been hard, easily torn and very irritable I used to value their quality but it seems they have upped prices and lowered quality. I've been waiting for nearly a week for a response as I'm yet to receive my parcel and it's been stuck with FEDEX and they haven't responded just refunded my delivery with no email or explanation it's been 2 weeks since I ordered and they haven't had the decency to even respond to one of my 4 emails. Very disappointing and will absolutely now stop shopping with them which is very disappointing considering I've been shopping with them for 9 years spending at least £300 a year

6. august 2025
Uopfordret anmeldelse
Desio color contact lenses-logo

Besvarelse fra Desio color contact lenses

Thank you for sharing your feedback and for being a long-time customer since 2016. We truly value your loyalty and we are very sorry to hear about your recent experience.

We would like to clarify a few points. Our lenses are manufactured following the same strict quality standards as always, and no changes have been made to lower their quality. However, comfort and durability can sometimes be affected by factors such as handling, storage solutions, or shipping conditions.

Regarding your recent order, we regret the delay you’ve experienced with FedEx. While courier issues are unfortunately beyond our direct control, we always remain available to follow up and assist until delivery is completed. If your parcel is still held by FedEx, please rest assured that we will continue to monitor the situation closely and support you until it is resolved.

We sincerely apologize if our communication did not meet your expectations on this occasion. Our customer service team is committed to assisting every client, and your feedback helps us identify where we can improve.

Bedømt til 5 ud af 5 stjerner

The customer service and lenses are…

The customer service and lenses are simply amazing. I have been a customer since 2018 and have never looked back. This is by far one of the best companies out there. I am so proud to be part of the Desio family and hope you continue to create new products and change lives.

28. juli 2025
Uopfordret anmeldelse
Desio color contact lenses-logo

Besvarelse fra Desio color contact lenses

Thank you so much for your kind words and continued support since 2018 it truly means the world to us! We’re honored to have you as part of the Desio family and will keep working hard to bring you new products and unforgettable experiences. 💛

Bedømt til 1 ud af 5 stjerner

La lente non aderisce all'occhio

Dopo alcuni giorni una lente ha smesso di aderire all'occhio
Pessima esperienza e pessimo rapporto qualità prezzo.
Mai più

8. juli 2025
Uopfordret anmeldelse
Desio color contact lenses-logo

Besvarelse fra Desio color contact lenses

ci dispiace sinceramente leggere la sua esperienza negativa. Tuttavia, desideriamo informarla che noi non effettuiamo vendite in Italia e, dopo una verifica, non risulta alcun ordine a suo nome nei nostri sistemi.

È possibile che l'acquisto sia stato effettuato presso un altro rivenditore. Se desidera, può inviarci maggiori dettagli o una copia della conferma d’ordine: saremo felici di aiutarla a capire meglio e indirizzarla correttamente.

Restiamo a disposizione.

Bedømt til 5 ud af 5 stjerner

I already got my desio deep brown…

I already got my desio deep brown lenses, and they're just amazing!!! I love how natural the color is and how it blends with my eyes. Plus, they're the most comfortable lenses I've ever tried. Thanks!!!!

13. juni 2025
Uopfordret anmeldelse
Desio color contact lenses-logo

Besvarelse fra Desio color contact lenses

Thank you very much for your kind words! We are happy to hear you find our Deep Drown lenses comfortable and beautiful!

Bedømt til 5 ud af 5 stjerner

I’ve been using Desio lenses for years…

I’ve been using Desio lenses for years for colour and also prescription and they are hands down of the best contact lenses brands I’ve ever used. Would highly recommend 10/10

29. juni 2025
Uopfordret anmeldelse
Desio color contact lenses-logo

Besvarelse fra Desio color contact lenses

Thank you for your kind words! We are glad you are satisfied with our lenses!!

Bedømt til 1 ud af 5 stjerner

Iam a client many many years the last…

Iam a client many many years the last year all the contacts I take that’s why I buy so often ( 3 months lenses ) destroying in 1-2 weeks all the time . Whats happening with the quality ?

16. oktober 2024
Desio color contact lenses-logo

Besvarelse fra Desio color contact lenses

Thank you for taking the time to leave a review, and for being a loyal customer for so many years your continued trust means a lot to us.
We’re very sorry to hear about your recent experience with the 3-month lenses. What you're describing is not typical of our usual quality standards, and we take this type of feedback seriously.
Please know that we would really appreciate the opportunity to look into this further for you. If you haven't already, we kindly invite you to contact our customer service team at support@desiolens.com, providing your order number(s) and any additional details or photos you may have. We'll do our best to find a solution for you.

Bedømt til 1 ud af 5 stjerner

Refrain from ordering toric contacts…

Refrain from ordering toric contacts unless the normal one works for you. It takes 5-6 weeks for them to be made and delivered, but they ended up looking like alien and not returnable. A supposable light brown contacts looked so gray/ash on my dark brown eyes. Very dissapointed to say the least!!!!

31. maj 2025
Uopfordret anmeldelse
Desio color contact lenses-logo

Besvarelse fra Desio color contact lenses

Thank you for your review. We appreciate your feedback and regret that the lens colour did not meet your expectations. After reviewing your prescription and photos, our team found no manufacturing defect. As explained in our email communications, we are unable to accept returns or exchanges of used lenses unless there is a suspected defect. Also, colour perception can vary depending on your original eye colour, which affects the final appearance. Thank you for your understanding.

Bedømt til 1 ud af 5 stjerner

I hope this message finds you well.

I hope this message finds you well.

I have been a loyal Desio Lens customer for over 8 years and have always appreciated the high quality of your products. However, I was disappointed to find that my most recent order included a broken lens. This is the first time I have encountered such an issue with your brand.

I would appreciate your assistance in resolving this matter. I can provide photos of the damaged lens and order details if needed.

Thank you for your attention to this issue. I look forward to your prompt response and a resolution.

28. maj 2025
Desio color contact lenses-logo

Besvarelse fra Desio color contact lenses

Hello! Thank you for your review and for being a loyal customer for so many years. We're truly sorry to hear about this issue with your recent order. We were unable to locate any message from you in our system. So, could you please contact us directly so we can assist you promptly? We're here to help!

Bedømt til 5 ud af 5 stjerner

Desio is just amazing!

Desio has amazing costumer service, which is extremely important for a B2C company, the lenses are fantastic and i have ordered from them for years now.
I just love the quality of the lenses, the designs and how natural they look. Yes, they actually look natural.
And now with their new solution to take care of the lenses, its just perfect.

To me, the best colored contact lenses company.
Thank you as always Desio!

16. maj 2025
Uopfordret anmeldelse
Desio color contact lenses-logo

Besvarelse fra Desio color contact lenses

Thank you for your thoughtful review and for being a loyal customer over the years. We're glad to hear you're happy with the quality of our lenses and the new care solution. Your support is truly appreciated!!

Bedømt til 4 ud af 5 stjerner

Two thumbs up!

There are a few reasons why I really like my Desio coloref contacts:
1. The contacts are available in my prescription
2. They arrived quickly
3. They are very comfortable
4. People can't tell that I'm wearing colored contacts

I highly recommend Desio colored contacts!

9. maj 2025
Uopfordret anmeldelse
Desio color contact lenses-logo

Besvarelse fra Desio color contact lenses

Thank you very much! We are glad to hear you are satisfied with our lenses and our service!!

Bedømt til 5 ud af 5 stjerner

Obsessed with my Desio lenses


Obsessed with my Desio lenses! Comfortable, gorgeous colors, and totally transformed my look!
* Crystal clear vision
* Super soft and easy to wear all day
* Stunning shades to match every mood and outfit
My top picks for my light blue eyes are:
- Salty White: adds a subtle glow
- Rebel Grey: gives a smoky edge
- Innocent White: perfect for everyday elegance
Been using Desio lenses for the past few years and I'm still hooked! Highly recommend!

18. juni 2024
Desio color contact lenses-logo

Besvarelse fra Desio color contact lenses

Thanks so much for your kind words! We're happy to hear you love the comfort, colors, and effect Desio lenses bring to your eyes!

Bedømt til 5 ud af 5 stjerner

Thank you Desio for Wonderful Service!

Bruno went above and beyond to make it possible for me to order my contacts IN my prescription for a color that had been discontinued. This company is FABULOUS! They always got back to me in a timely matter and provided me with stellar customer service, thank you again Bruno & Desio I appreciate your hard work!

27. februar 2025
Uopfordret anmeldelse
Desio color contact lenses-logo

Besvarelse fra Desio color contact lenses

Thank you so much for your kind words! We’re truly happy to hear that you had a great experience — it means the world to us. 🧡

We’re always here to go the extra mile when possible, and I’ll be sure to pass your lovely message on to Bruno as well. Your support and trust in Desio are what keep us going!

Looking forward to assisting you again anytime.

Bedømt til 1 ud af 5 stjerner

I received a torn contact lens

I received a torn contact lens

4. december 2024
Desio color contact lenses-logo

Besvarelse fra Desio color contact lenses

We’re very sorry to hear you received a torn lens — that’s certainly not the experience we want for you.

To assist you further, please reach out to our Customer Service team through the Helpdesk section on our website or by email at support@desiolens.com. Be sure to include your order number and, if possible, a photo of the torn lens for our quality control team.

We’ll do our best to resolve this for you as quickly as possible!

Bedømt til 1 ud af 5 stjerner

I’ve been using Desio lenses for…

I’ve been using Desio lenses for several years now, but my last order was very disappointing, I usually order two different powers for each eye, this time around the colors didn’t match, I ordered icy blue for both eyes but they clearly look different. I’ve never had this experience before, now I’m hesitant to order again.

7. januar 2025
Desio color contact lenses-logo

Besvarelse fra Desio color contact lenses

Thank you for your loyalty over the years — we're truly sorry to hear about your recent experience.

What you’ve described is definitely not up to our usual standards, and we completely understand your disappointment. Please reach out to our Customer Service team at support@desiolens.com with your order number and, if possible, a photo showing the difference between the lenses. Our team will be happy to look into it and assist you further.

We value your trust in Desio and would love the opportunity to make this right.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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