Dermalogica Anmeldelser 

224
•
TrustScore 3 ud af 5

2,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I see a lot of negative posts regarding customer service which is the complete opposite of what I’ve personally experienced, so wanted to share. Yesterday I left an enquire regarding a product... Se mere

Bedømt til 1 ud af 5 stjerner

Poor customer care. This is a competitive market, so they need to foster a sense of community, not just bombard you with emails and ignore yours when you have a question. I’ve written to customer care... Se mere

Bedømt til 5 ud af 5 stjerner

Love Dermalogica I don’t use any other product on my face….. ever and always use Logical Beauty website ! Great prices and delivered within a day or so…. Would never buy my Dermalogica from any other... Se mere

Bedømt til 1 ud af 5 stjerner

I purchased a can of clarifying body spray and the cap will not work. The cap will not lock or unlock and it’s not spraying properly, as I have to keep on pressing several different ways in the hope... Se mere

Virksomhedsoplysninger

  1. Helse- og skønhedsbutik

Skrevet af virksomheden

Professional-grade skin care education, products, and services for skin therapists and customers alike.


Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

224 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 20 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,8

Alle anmeldelser

(224)

21 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Magic

Amazing 🤩 in just two days starting to note the difference in my daughters skin! It’s her new favourite product

25. juli 2023
Bedømt til 5 ud af 5 stjerner

I’ve only been using some of their…

I’ve only been using some of their products for about a week and the difference in my skin is insane . I’m using the pre cleanse , face wash , moisturiser and toner .. and just WOW . Initially they seem expensive compared to some products but you only need to use a very small amount of the products each time so overall I don’t think it will work out to be expensive at all . My only regret is not using them sooner !

16. juli 2023
Uopfordret anmeldelse
Dermalogica-logo

Besvarelse fra Dermalogica

Thank you for your feedback, it's great to read that you are noticing the difference to your skin after using the Dermalogica products. Please do consider visiting a professional skin therapist from time to time, who can reassess your skin to ensure that you are using the correct products and give additional skin care and product advice.

Bedømt til 2 ud af 5 stjerner

Dumb decisions - they discontinue their best products

Good products, though pricey. However, the company seems firmly committed to taking dumb decisions and discontinuing their best products, such as the Multivitamin Power serum. A while ago they have a fabulous treatment foundation, and of course, they discontinued it and replaced it with something thin and watery with a dark tint.

7. juli 2023
Uopfordret anmeldelse
Dermalogica-logo

Besvarelse fra Dermalogica

Thank you for your review and we understand your disappointment. The decision to discontinue products are taken after careful consideration and many factors are involved, such as outdated ingredients, environmental & sustainability concerns, or if a product is a low seller in the global market place. We do always try to replace a discontinued item with a similar, updated formula product. Please do discuss your concerns with a professional skin therapist who will always try to help you find an alternative product.

Bedømt til 5 ud af 5 stjerner

Carla is the BEST therapist

Carla is the BEST therapist. Make sure to visit her in Westfield Shepards Bush. I had never had a facial before and she really has the best energy a therapist would need to make their client feel comfortable. I have since been going to her and she’s really put her all in to help me with my skin.

22. juni 2023
Uopfordret anmeldelse
Dermalogica-logo

Besvarelse fra Dermalogica

Thank you for your review. We have advised the therapist of your kind and encouraging words.

Bedømt til 2 ud af 5 stjerner

Not a great experience

Not a great experience. I bought some products recommended to me at a store and I had a horrible reaction to them, I had a feeling they’d be too strong but the specialist recommended retinol clearing oil. I’m now stuck with £80 worth of product I can’t use or take back because I have no receipt and I’ve used it. And my skin is just starting to heal, have had to buy all sorts of simple dermatologist recommended creams.

28. april 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Skin wrecking products

I received a sample and suffered burning redness swelling and dryness. My skin literally fell off. Don’t touch with a barge pole

6. juni 2023
Uopfordret anmeldelse
Dermalogica-logo

Besvarelse fra Dermalogica

Thank you for your review. We are sorry to hear that the sample you tried has caused a negative skin reaction. Not all products will be compatible for all skin which is why sampling is a good option. If you would like more information or help with the skin response you had please email us at customerservice-consumer@dermalogica.co.uk and please advise which product you applied to your skin.

Bedømt til 1 ud af 5 stjerner

Dreadful Dermalogica I urge anyone considering purchasing…

I urge anyone considering purchasing Dermalogica products to be extremely prudent. These products are over priced, over rated and under tested, I suffered an unpleasant allergic reaction. When I alerted them to my problem, I was met with a nasty attitude, ridiculous excuses and suggestions which would result in further expense. The total lack of customer care is second to none their reaction to complaints is just to ignore!!!

10. april 2023
Uopfordret anmeldelse
Dermalogica-logo

Besvarelse fra Dermalogica

Thank you for taking the time to post a review. We are disappointed to hear of your recent experience and the level of customer service which you received. To investigate this matter further please could you forward your correspondence to us at customerservice-consumer@dermalogica.co.uk as unfortunately we have been unable to locate your original complaints and subsequent responses. Once we have this information we can assist you further. Many thanks.

Bedømt til 5 ud af 5 stjerner

Simple process

Simple
Process of ordering and fast delivery well packaged they send you some samples of other products also this is my second time to order off this website

26. maj 2023
Dermalogica-logo

Besvarelse fra Dermalogica

Thank you for your review.

Bedømt til 5 ud af 5 stjerner

Dermalogica

Pleased with the discounted offer. Happy to receive free samples also.

1. juni 2023
Dermalogica-logo

Besvarelse fra Dermalogica

Thank you for taking the time to leave a review.

Bedømt til 4 ud af 5 stjerner

Competitively priced with free samples in package.

I always choose this product; I usually purchase it from my beautician. The Dermalogica web prices were competitive so I purchased on line this time. I enjoyed receiving the trial samples in my package.

It took longer than other on line purchases to arrive due to it being couriered by The Post Office. I recommend they switch to a speedier courier.

26. maj 2023
Dermalogica-logo

Besvarelse fra Dermalogica

Thank you for your feedback, it is helpful.

Bedømt til 1 ud af 5 stjerner

Clean start kit for my daughter

I ordered my daughter a clean start kit 4 weeks ago (roughly) still not received it.
I have contacted customer services twice now, both ladies were very helpful and raised a new order.
If the second order doesn't arrive, I will cancel and try a different source.
Could I request a form of compensation?
Kindest
Caroline stark

25. maj 2023
Dermalogica-logo

Besvarelse fra Dermalogica

Thank you for your feedback, we hope this matter is now resolved for you.

Bedømt til 5 ud af 5 stjerner

Delivery is always quicker than I…

Delivery is always quicker than I expect which I love ! Products well are just perfect for me been staple in my skin care for years. And the bonus samples are always fab !

25. maj 2023
Dermalogica-logo

Besvarelse fra Dermalogica

Thank you for taking the time to feedback.

Bedømt til 5 ud af 5 stjerner

Arrived promptly

Arrived promptly - cheaper than Amazon. Helpful sample sizes included

25. maj 2023
Dermalogica-logo

Besvarelse fra Dermalogica

Thank you for taking the time to write a review.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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