CVHelp  Anmeldelser 

1.087
TrustScore 3 ud af 5

2,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I like that CVHelp.co.uk is very supportive and customer-oriented. In today's world, it's refreshing to find a genuine service. Their easy-to-use builder and "smart bullet" suggestions helped me crea... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

The content is excellent, but sadly the site is very glitchy and kept changing information that it shouldn’t have, I went on several support calls, but it kept happening over and over again, even the... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I bought a 14 day access with 1.90 pounds and they have deducted 17.90 pounds from my bank account today without confirming me anything . I strictly want that money back . What do I do ? People who ha... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Hey,the site is very helpful ,but doesn't have option to rename paragraphs or maybe more accurate titles if you can fix it ,will be more useful for foreign persons because in most cases we made two... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. CV-service

Skrevet af virksomheden

Get all the help you need to create a professional CV in minutes.


Kontaktoplysninger

2,9

Middel

TrustScore 3 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,9

Alle anmeldelser

(1.087)

8 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Fraud 100%

Fraud! Total scam avoidance at all costs. The ad says 100% free. I called in January to improve my CV. I filled out the CV by myself, then I was sent to pay 1.90 pounds. I paid this, but they kept my bank details and for four months stole 17.90 pounds from my card every month. Even if I didn't call them again. I didn't even sign any contract with them for the duration. They didn't even let me know when they stole the money and why, even if they had my email. I only found out on April 26 that they were deducting 17.90 from me every month. I contacted them and they told me that I have an agreement with them. But I didn't sign anything with them, and I only had one entry on their website. I told them in two days to return the money to my card again, otherwise I am suing them, because they were stealing the money from my account against my will. Be careful, it's a total scam!

Date of experience: April 26, 2024

26. april 2024
Uopfordret anmeldelse
CVHelp -logo

Besvarelse fra CVHelp

Hello,

We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.

Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.

We have refunded you the requested amount as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your end. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.

Thank you for your time!
Customer Service Team

Bedømt til 5 ud af 5 stjerner

Great experience

Great experience, very helpful and easy to use

16. april 2024
CVHelp -logo

Besvarelse fra CVHelp

Hi,

Thank you for taking the time to leave us a review!

Bedømt til 1 ud af 5 stjerner

scam

total scam avoid at all cost. the advert says 100% free .you spend 10 minutes filling out CV then get sent to paypal to pay. this is misleading & a total scam

25. april 2024
Uopfordret anmeldelse
CVHelp -logo

Besvarelse fra CVHelp

Hello!

We sincerely apologize for the inconvenience and frustration you've experienced. We understand the importance of prompt and effective communication, and we're sorry for falling short in this regard.

We will be happy to assist you once we have more information. Thank you for your time. Please look for a message from Trustpilot asking for your account information.

Bedømt til 5 ud af 5 stjerner

It was easy to navigate

It was easy to navigate and the templates are easy to use

17. april 2024
CVHelp -logo

Besvarelse fra CVHelp

Hi,

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Bedømt til 5 ud af 5 stjerner

You can choose what template you like

You can choose what template you like, you can add ready descriptions to present about yourself, great nice and easy and also cheap! Perfect website well recommended!!! Thank you!!!

17. april 2024
CVHelp -logo

Besvarelse fra CVHelp

Hi,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Bedømt til 5 ud af 5 stjerner

Great experience

I had a great experience with CV help. It is very nice website that o build CV I really loved it

22. april 2024
CVHelp -logo

Besvarelse fra CVHelp

Hi,

Thank you so much! We appreciate the positive review!

Bedømt til 4 ud af 5 stjerner

Helpful app

Very helpful app, easy to use. Loads of designs

20. april 2024
CVHelp -logo

Besvarelse fra CVHelp

Hi,

Thank you for taking the time to leave us a review!

Bedømt til 2 ud af 5 stjerner

I felt the marketing was misleading…

I felt the marketing was misleading saying the CV templates are free. But the CV is no use to me if I can't download it and save. That is when I was asked to submit a payment. I did in the end as lot of websites are the same. But the big disappointment was the fact I could only export 3 out of 15 templates into Word (editable format). The rest were PDF and the formatting was unacceptable, all over the place. I contacted the support team via chat. But then lost connection and even though they had my tel number and email address, they didn't get in touch to help me.

18. april 2024
CVHelp -logo

Besvarelse fra CVHelp

Hi,

We are very sorry for the misunderstanding. We want to take this time to clarify any doubts. Our services are free, but we have some features with premium access; a subscription will be required if you try to access those features.

To download in plain text format, please click Download, then click the drop-down button and select Plain Text (.Txt).

We hope this helps clear any doubts. We are here to assist you.

Thank you,
Customer Service Team

Bedømt til 1 ud af 5 stjerner

Tried to unsubscribe after £17.90 was…

Tried to unsubscribe after £17.90 was taken from my account, having chosen a one off payment option.
Was told I had to answer questions before I would be ‘allowed’ unsubscribe, which I refused to do, to then have them threaten me that if I didn’t do as they say I would not be able to stop them taking monthly payments, so it was going to cost me!! At which point I told them that, what they are doing is theft, illegal and I CAN stop them by other means!!
Not nice people….don’t give them your money…

8. april 2024
Uopfordret anmeldelse
CVHelp -logo

Besvarelse fra CVHelp

Hi,

Thank you for bringing this to our attention, and we sincerely apologize for the negative experience you've had. It's essential for us to ensure that our customers have the best possible experience with our products and services, and we deeply regret falling short of your expectations.

We want to assure you that the issues you've encountered do not reflect our company's values or policies. We take your feedback seriously, and we are committed to making improvements to prevent similar situations from occurring in the future, including disciplinary action. Additionally, please accept our heartfelt apologies for any inconvenience caused.

We will be happy to assist you once we have more information. Thank you for your time. Please look for a message from Trustpilot asking for your account information.

We will be happy to assist you once we have more information. Thank you for your time. Please look for a message from Trustpilot asking for your account information.

Bedømt til 2 ud af 5 stjerner

Suggests at paywall that you can…

Suggests at paywall that you can download as a word doc, and you just can't.

3. april 2024
CVHelp -logo

Besvarelse fra CVHelp

Hi,

We are truly sorry to hear about your disappointing experience with us. Please accept our sincerest apologies for any inconvenience or frustration you may have encountered. Our team strives to provide exceptional service to all our customers, and we regret falling short of your expectations on this occasion.

Your feedback is invaluable to us, and we are committed to addressing the issues you've raised to ensure that similar situations do not occur in the future. We would greatly appreciate the opportunity to make things right and regain your trust.

Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention.

Bedømt til 5 ud af 5 stjerner

Really good website

Really good website. Easy to build your CV quickly. Also good cover letter examples too.

25. marts 2024
CVHelp -logo

Besvarelse fra CVHelp

Hi,

We appreciate your valuable feedback, as it helps us to improve and provide better services to our valued members continuously.

Bedømt til 5 ud af 5 stjerner

Intuitive and customer-oriented

I like that CVHelp.co.uk is very supportive and customer-oriented. In today's world, it's refreshing to find a genuine service. Their easy-to-use builder and "smart bullet" suggestions helped me create a CV and cover letter that landed me more interviews and that matters to me.
I highly recommend them to anyone looking to improve their job search.

8. marts 2024
CVHelp -logo

Besvarelse fra CVHelp

Hi,

Thank you for your glowing review! We're thrilled to hear that you found CVHelp.co.uk to be supportive, customer-oriented, and genuinely helpful. We strive to provide a user-friendly experience and valuable suggestions to improve your CV and cover letter. We're delighted that our service has led to more interviews for you, and we appreciate your recommendation. If you need further assistance or have any questions, please feel free to reach out. We're here to support you in your job search journey!

Bedømt til 5 ud af 5 stjerner

Excellent …

Easy to use and your cv is ready within some minutes

17. marts 2024
CVHelp -logo

Besvarelse fra CVHelp

Hi!

Thank you for sharing your experience with us!

Bedømt til 4 ud af 5 stjerner

The design of CV template is quite…

The design of CV template is quite boring.

15. marts 2024
CVHelp -logo

Besvarelse fra CVHelp

Hi!

Thank you for sharing your feedback regarding the design of our CV template. We appreciate your honesty and take your input seriously as we continuously strive to improve our products.

We apologize that the current design did not meet your expectations. Your feedback is invaluable to us, and we will certainly consider it as we work to enhance our templates better to meet the needs and preferences of our users.

If you have any specific suggestions or preferences for the design that you would like to share, please feel free to let us know. Your insights help us tailor our offerings to suit your needs better.

Thank you again for taking the time to provide your feedback. We hope to exceed your expectations in the future.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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