CVHelp  Anmeldelser 

1.087
TrustScore 3 ud af 5

2,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I like that CVHelp.co.uk is very supportive and customer-oriented. In today's world, it's refreshing to find a genuine service. Their easy-to-use builder and "smart bullet" suggestions helped me crea... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

The content is excellent, but sadly the site is very glitchy and kept changing information that it shouldn’t have, I went on several support calls, but it kept happening over and over again, even the... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I bought a 14 day access with 1.90 pounds and they have deducted 17.90 pounds from my bank account today without confirming me anything . I strictly want that money back . What do I do ? People who ha... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Hey,the site is very helpful ,but doesn't have option to rename paragraphs or maybe more accurate titles if you can fix it ,will be more useful for foreign persons because in most cases we made two... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. CV-service

Skrevet af virksomheden

Get all the help you need to create a professional CV in minutes.


Kontaktoplysninger

2,9

Middel

TrustScore 3 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,9

Alle anmeldelser

(1.087)

8 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Impressed!

I didn't realise I was signing up for long term commitment but was impressed by how easy it was to cancel and with no strings attached.

1. juli 2024
CVHelp -logo

Besvarelse fra CVHelp

Hello,

We are thankful for the amazing feedback you have given us!

Bedømt til 5 ud af 5 stjerner

Fab easy service

Fab easy service, easy to cancel subscription to, as I got a job with first cv

2. juli 2024
CVHelp -logo

Besvarelse fra CVHelp

Hello,

Thank you so much! We appreciate the positive review!

Bedømt til 4 ud af 5 stjerner

The company is doing a great job

The company is doing a great job. They make a lot of good suggestions that make one's CV stand out and at the same time make one employable.

28. juni 2024
CVHelp -logo

Besvarelse fra CVHelp

Hello,

We are thankful for the amazing feedback you have given us!

Bedømt til 1 ud af 5 stjerner

it says free but after 2hours of…

it says free but after 2hours of writing i had to pay , not everyone could do that! and you just wasted my precious time

20. juni 2024
Uopfordret anmeldelse
CVHelp -logo

Besvarelse fra CVHelp

Hello,

We are very sorry for the misunderstanding and want to clarify any doubts. Our services are free, but we have some features with premium access; a subscription will be required if you try to access those features.

To download in plain text format, please click Download, then click the drop-down button and select Plain Text (.Txt).

We hope this helps clear any doubts. Feel free to contact us with any other questions. We are here to assist you.

Thank you,
Customer Service Team

Bedømt til 1 ud af 5 stjerner

i spent 6 hours compiling and uploading…

i spent 6 hours compiling and uploading the contents of my cv and the a holes would not process my card details on 10 occasions loss of full upload of cv details lost from this complete and permanent losers i issue a warning never to compile upload or spend any time with cv help its not worth the price...AVOID THIS CV COMPANY

5. juni 2024
Uopfordret anmeldelse
CVHelp -logo

Besvarelse fra CVHelp

Hello,

We are truly sorry to hear about your disappointing experience with us. Please accept our sincerest apologies for any inconvenience or frustration you may have encountered. Our team strives to provide exceptional service to all our customers, and we regret falling short of your expectations on this occasion.

Your feedback is invaluable to us, and we are committed to addressing the issues you've raised to ensure that similar situations do not occur in the future. We would greatly appreciate the opportunity to make things right and regain your trust.

Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention.

Bedømt til 5 ud af 5 stjerner

Easy to navigate

Easy to navigate, pre-loaded discriptive answers for work experiences and tasks made completing so much easier.

4. juni 2024
CVHelp -logo

Besvarelse fra CVHelp

Hi,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Bedømt til 5 ud af 5 stjerner

Really great product and service

Really great product and service, prompts for writing cover letters and what you need to have on both these and your CV!

Simon

4. juni 2024
CVHelp -logo

Besvarelse fra CVHelp

Hi,

We’re thankful for the amazing feedback you have given us!

Bedømt til 5 ud af 5 stjerner

There are very good and accurate.

There are very good and accurate.
Professional and experienced

1. juni 2024
CVHelp -logo

Besvarelse fra CVHelp

Hello,

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Bedømt til 5 ud af 5 stjerner

Fully satisfied …

Very helpful and knowledgeable assistant on live chat, sorted my problem out right away

28. maj 2024
CVHelp -logo

Besvarelse fra CVHelp

Hello,

Thank you for taking the time to leave us a review!

Bedømt til 3 ud af 5 stjerner

Easy to inter the information but the…

Easy to inter the information but the price a little bit expensive for one day and I hope they add new forms.

23. maj 2024
CVHelp -logo

Besvarelse fra CVHelp

Hello,

Thank you for sharing your feedback with us. We're glad to hear that you found it easy to enter information into our platform. Regarding the pricing, we understand your concern and appreciate your input. We're constantly reviewing our pricing structure to ensure it offers the best value for our users.

We also appreciate your suggestion to add new forms. We're always looking for ways to improve our platform and will definitely consider adding new forms based on user feedback.

Bedømt til 3 ud af 5 stjerner

Beware of the Monthly Charge

In terms of the CV writing CV help is very good with a good choice of templates and also templates for writing a covering letter.

What is sharp practice is the fact that if you let your subscription renew automatically, they will charge you £17.90/month to keep it going. However, when you go to cancel the subscription before getting automatically charged this, they give you the offer of a reduced rate of £3.00/month to stay on. If they had said it would cost this amount every month in the first place, I would have considered staying on but this sharp practice has put me off CVHelp now completely.

16. maj 2024
CVHelp -logo

Besvarelse fra CVHelp

Hi,

Thank you for sharing your feedback with us. We're glad to hear that you found our CV writing help useful and appreciate the variety of templates available.

We apologize for any frustration caused by our subscription renewal process. We understand your concerns and take them seriously. Your feedback will be considered as we strive to improve our billing practices and transparency.

If you have any further questions or concerns, please don't hesitate to let us know. We value your input and hope to have the opportunity to improve your experience in the future.

Bedømt til 5 ud af 5 stjerner

Quick response to request

Had a question at 9pm UK time and logged onto chat. Immediately answered and sorted out my request.

7. maj 2024
CVHelp -logo

Besvarelse fra CVHelp

Saludos,

¡Gracias por compartir su experiencia con nosotros!

Bedømt til 1 ud af 5 stjerner

AVOID AVOID AVOID

AVOID AVOID AVOID
words cannot describe how absolutely devastated I am right now. I took out a subscription in 2021 for £3, called up to cancel it a month later and since I never received an email from them I assumed it had been successfully cancelled. in the past 3 years they have sent me 0 emails about my account. not a single one.
I recently got online banking and have found that they've been charging me £17.90 ever since march 2021. absolutely gutted!
I rang them this morning to ask for a refund and was basically told it was "tough" but he could give me a refund of £8..... for the entire 3 years! He even told me I could reactivate my account for £3 a month, the cheek!
Was able to escalate it to another department and have to wait 2 days for a response, not very hopeful.
to top it all off I never even got a job with that CV I made with them :(

Please save yourself the trouble and find somewhere else to get a CV template, learn from my mistake and avoid CV help UK!!

1. maj 2024
Uopfordret anmeldelse
CVHelp -logo

Besvarelse fra CVHelp

Hi,

We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.

Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.

We have refunded you the requested amount as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your end. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.

Thank you for your time!
Customer Service Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere