CuriosityStream Anmeldelser 844

I went to the site after a prompt from DirectTV Streaming. I couldn't find the details I was looking for so jumped on chat and was instantly connected to Marlo. I got all my questions answered quickly and completely. Now just to tell my husband about it, and agree that we should do this, him for science and me for art and history. I am sure we will sign up.

Thanks Aira C. for helping with my account. Stack social was offering a lifetime subscription and Aira helped my get the purchase applied to my current account. Love Curiosity Stream!

Nikka was persistant in resolving my double subscription problem. I really appreciate her gentle help.

I love CuriousityStream's content/programs. Very interesting and informative. However, with my Android OS, even after I had logged off the app, excerpts from previously viewed content would pop in unbidden and begin to play, overriding the audio book to which I was listening. I had to uninstall the app and reboot my phone. When I reported this to Customer Support, they initially canceled my subscription but did not offer a refund. My subscription was only 2 days old, and I reported the problem immediately. Normally they do not give refunds for renewals or auto-renewals, but my sign-up was from an e-mail offering a discount and a "we miss you, won't you come back" type message. Once I explained THAT, I was given a full refund immediately.

The shows are great - the platform works very well and is nicely organized. Also saved money on a recent bundle order - my favorite part.

I had noticed a charge to my credit card for a subscription which I had not requested and wrote a note to the customer service department. To my surprise, it was quickly responded to by Tessa who promptly solved my problem.

Bernadett was a great representative who quickly and kindly assisted me with my questions.

When I first contact you, I thanked you for your great help. My problem was solved . I have no doubts that you really gave us the right direction and again I would like to say : Thank you Nikka.

I was surprised to see a renewal for a yearly subscription to Curiosity since I had forgotten I had subscribed. That said; My experience chatting with their customer service representative could not have been more helpful. The rep was exceedingly pleasant and efficient and most of all helpful!
Thank you for making my experience very fast, easy thoroughly professional while simultaneously very friendly! Very impressive experience!

Bernadett provided an incredible response to my issue, resolving it promptly on a weekend! I’ve been using Curiosity Stream in my 7th-grade science classroom for the past three years, and I wish I had discovered it sooner. The team at Curiosity Stream is exceptional, and I highly recommend using their platform.

The representative knew what I wanted and helped me.

I sought help with an unexpected billing issue and the service I received exceeded my expectations. It was a surprise. The care displayed by KD, Aira and Franz was remarkable.

The customer service experience was great. I needed to consolidate my streaming services and decided to cancel for the time being. I have used the service for several years, but not at all in the last year. Marlo worked me through the various options for cancelation and made it a good experience. I would definitely consider using the service again as a result of my good experience.

Great customer service! Promptly and courteously helped with my issue!

Jessa M was very accommodating when I discovered that my subscription (which I was not aware I still had) had renewed today and sorted out a refund without any attempted upselling, or offering of 'special rates' or the like.

Excellentprolem p

It's a great streaming service I just no longer had the time to watch so I canceled my subscription and when I was still charged they were quick to respond and correct the issue

Bernadette was very patient and kind in resoloving my billing questions. And on a Sunday! I so enjoy my Curisoity Stream documentaries - and now have a warm spot in my heart for their customer service representatives as well. Thank you Bernadette!

Franz was courteous, intelligent, and very patient with helping me sign in to my renewal of Curiosity.com. He kept telling me to "take your time" as I knew I was being slow in signing in to my email address and password. In the end, he stayed with me on the phone and got me all connected to Curiosity.com. Franz deserves acknowledgement for a great job in helping me. Lois V.

Rate them highly. Thank you Nikka :)