Great customer service after my second order with them had an issue, speedy e-mail replies and it's so obvious how much these guys care about both customer satisfaction and cue sports in general... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is now the only place I will go for my pool supplies, have bought several cues, one of them I had a very specific weight requirement, which they sorted with no delay to shipping. I ordered anothe... Se mere
Absolutely love my cue! I had a few issues with delivery due to Royal Mail, but Ben couldn’t have been more helpful throughout. Brilliant customer service and a great product - Would highly recommend!... Se mere
I’ve recently ordered a pool cue and case for my 13 year old Godson. He wanted a junior size cue but with adult weight. After searching the internet I found one that fitted the brief from cue + case.... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We’re Cue + Case, a family-run business based in Yorkshire, we’re positively passionate about Everything Snooker and Pool. Our brands include: + Baize Master + Jonny 8 Ball + PRO147 + Kudos
Kontaktoplysninger
Spring Valley Mills, Stanningley, LS28 6DW, Pudsey, Storbritannien
- 0333 444 1478
- info@funkychalk.co.uk
- cueandcase.co.uk
4,9
Fremragende
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service very reliable…
Great customer service very reliable and quick response and remedying would definitely recommend
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thank you for your review, Anthony. We're pleased we could resolve the issue quickly and provide the level of service you expected. Your recommendation means a lot to us.
Dan
Great service delivered promptly even…
Great service delivered promptly even had small packet of Haribos included.
Very pleased
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thank you for your review, Gary. We're pleased your order arrived promptly and that the Haribos were a welcome addition. Enjoy your purchase.
Dan
It was a lovely cue and case
It was a lovely cue and case. It made the perfect gift.
It was exactly as described, and delivery was speedy.
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thank you for your review, Lee. We're delighted to hear the cue and case made the perfect gift and that everything arrived quickly and as described.
Dan
A Great company to deal with
The cues are great quality and they arrived very quickly. The customer service is excellent and answered my email very quick and resolved a small issue straight away. A great company to deal with and wonderful products to buy.
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thank you for your review. We're pleased you were happy with both the quality of the products and the customer service you received. It was our pleasure to help resolve the issue quickly for you.
Dan
Purchased a 5 piece cue in Blue
Purchased a 5 piece cue in Blue. Cheap and reasonable pricing with excellent reviews. Mistakenly ordered regular shipping, contacted customer support and they upgraded the shipping free of charge.
Great customer service with excellent products
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thank you for your review, Chris. We're glad we could help with the delivery upgrade and that you're happy with both the service and your new cue. Enjoy your purchase.
Dan
Great company
Great company, competitive prices and good communication.
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thank you for your review, Dan. We're pleased you found our prices competitive and our communication helpful. We appreciate your support.
Dan
Top quality pool cue and fantastic case
I ordered my cue and case, so happy got delivered within day and time stated:
Excellent quality on both items, would recommend 100%.
Sarah Bradley
Gillingham, Kent
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thank you for your review, Sarah. We're delighted to hear you're happy with both your cue and case and that everything arrived within the expected timeframe. Thank you for the recommendation and enjoy your new setup.
Dan
Amazing done it with in 10 minutes
Amazing done it with in 10 minutes
1. marts 2026
Uopfordret anmeldelse
I brought a cue last week absolutely…
I brought a cue last week absolutely love it quick delivery and very easy to get into contact with I would recommend this company to everyone that wants a cue or any accessories 👌
18. februar 2026
Uopfordret anmeldelse
Their products are nice
. It's hard getting the right thing that you ordered when you live in Africa. But case &cue you came through with an amazing piece of work. Love it and thank you so much
24. februar 2026
Uopfordret anmeldelse
Great experience
Only bought a few items so far; cue balm, cue silk and some accessories, but service has been great. Prompt deliveries and nice to deal with a UK company that has competitive prices. Little boy enjoys the little sweetener in the parcels 😊
23. februar 2026
Uopfordret anmeldelse
Very good!!
17. februar 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thanks for the review. - Dan
Great Company
My pool cue arrived very quickly and in perfect condition, I've not been able to try it out yet because of illness. I will definitely be using this company again in the future.
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thanks! glad it arrived quickly and in perfect condition. Wishing you a speedy recovery, and we’ll be here when you’re ready to give it a run - Dan
Great experience ordering my Cue
Great experience ordering my Cue, only slight gripe is my order was eligible for a free gift but I had not realised I needed to add it to my order myself so I did not receive it. So bare this in mind if you order. Updated to 5 stars as cue&case reached out to send me my free gift. Excellent customer service thankyou so much.
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Hi there, thanks for reaching out - can you email or call us with your order information and we'll get a towel sent out to you - apologies for the inconvenience - Dan
Excellent choice of products
Excellent choice of products, excellent service, fast delivery, items exactly as described. Will be back regularly for any snooker requirements. Thanks
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thanks - really pleased everything was as described and delivered fast. Appreciate you coming back to us for your snooker kit. - Dan
The junior cue is perfect it’s light…
The junior cue is perfect it’s light weight it is perfect for my daughter I will be ordering the case
For her birthday so it’s kept protected 🥰🥰
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thanks - great to hear the junior cue is a perfect fit. A case is a good shout for keeping it protected. - Dan
Great service at a good price
Exactly the cue I was looking for at a great price and delivered promptly
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thanks - delighted you found the exact cue you wanted at a good price, and that delivery was prompt. - Dan
Very pleased with the snooker cue
Very pleased with the snooker cue , received the next day and prompt without booking next day delivery, thank you.
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thanks Janet — really pleased you’re happy with the cue, and glad it arrived so quickly. - Dan
Amazing delivery
Ordered a keychain. Came earlier than expected which a welcomed surprise. Love the keychain; good quality. Packaged with care and sweet surprise. Definitely recommend
8. februar 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thanks Daria — great to hear the keychain arrived early and you’re happy with the quality (and the little extra). - Dan
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