Great customer service after my second order with them had an issue, speedy e-mail replies and it's so obvious how much these guys care about both customer satisfaction and cue sports in general... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is now the only place I will go for my pool supplies, have bought several cues, one of them I had a very specific weight requirement, which they sorted with no delay to shipping. I ordered anothe... Se mere
Absolutely love my cue! I had a few issues with delivery due to Royal Mail, but Ben couldn’t have been more helpful throughout. Brilliant customer service and a great product - Would highly recommend!... Se mere
I’ve recently ordered a pool cue and case for my 13 year old Godson. He wanted a junior size cue but with adult weight. After searching the internet I found one that fitted the brief from cue + case.... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We’re Cue + Case, a family-run business based in Yorkshire, we’re positively passionate about Everything Snooker and Pool. Our brands include: + Baize Master + Jonny 8 Ball + PRO147 + Kudos
Kontaktoplysninger
Spring Valley Mills, Stanningley, LS28 6DW, Pudsey, Storbritannien
- 0333 444 1478
- info@funkychalk.co.uk
- cueandcase.co.uk
4,9
Fremragende
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Posted really fast considering free…
Posted really fast considering free postage and packaged as well as anything I've ever recieved, also made up with the cue which is brilliant quality for the price. The case was far better quality than I expected as well, considering the cost. Wouldn't even think about going anywhere else in the future as rarely get a buying experience so straightforward these days and always prefer supporting independent shops. Made up.
18. juni 2026
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Besvarelse fra Cue & Case Online UK Store
Thank you for the fantastic review, Simon. We're delighted to hear you were pleased with the delivery, packaging and the quality of both the cue and case. Your support as an independent business means a lot to us and we look forward to helping you again in the future.
Dan
Impressed
Impressed. Not used the cue yet but it arrived well packaged and days earlier than expected. The quality seems good and the cue feels good too. I am looking forward to trying it out tomorow.
ED
30. maj 2026
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Besvarelse fra Cue & Case Online UK Store
Thank you for your review. We're pleased your cue arrived quickly and in good condition. Hopefully it performs just as well on the table as it looks and feels in hand.
Dan
Great products
Great products, sweetly delivered. Happy beginners upgraded kit allowing adventures in spin.
23. maj 2026
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Besvarelse fra Cue & Case Online UK Store
Thank you for your review, Rob. We're glad to hear you're enjoying the upgraded kit and starting to experiment with a bit more spin. Best of luck with your game.
Dan
Great service
Ordered Via Amazon and item arrived 2 days before it was due to arrive. Product was exactly what I wanted and was a verified legitimate via qr codes on the item. Free cloth and bag of Haribos are always welcome. Would recommend and use again. Thanks all
28. maj 2026
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Besvarelse fra Cue & Case Online UK Store
Thank you for your review. We're pleased your order arrived ahead of schedule and that everything was exactly as expected. Glad the Haribos and free cloth were appreciated too. We hope to see you again soon.
Dan
Never any issues brought multiple items…
Never any issues brought multiple items my go to shop for any pool or snooker related items
Rob
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thank you for your continued support, Rob. It's great to hear we've become your go-to shop for pool and snooker equipment. We really appreciate your custom and look forward to helping with your next purchase.
Dan
Item came well packaged and delivery…
Item came well packaged and delivery was on time. Friendly service and great product. Highly recommend.
8. maj 2026
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Besvarelse fra Cue & Case Online UK Store
Thank you for your review. We're pleased your order arrived on time, well packaged and that you were happy with both the service and product. Your recommendation is greatly appreciated.
Dan
Great service all round!
The items ordered were delivered in great time and packaged securely. Any questions I had were answered clearly, concisely and also quickly. A great company to use, will definitely be buying from them again in the future!
1. maj 2026
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Besvarelse fra Cue & Case Online UK Store
Thank you for your kind words, Josh. We're delighted to hear you were happy with both the delivery and the support you received from the team. We look forward to helping you again in the future.
Dan
I absolutely love my new cue case and…
I absolutely love my new cue case and thank u so so much for it and I fell in love with it thank u
30. april 2026
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Besvarelse fra Cue & Case Online UK Store
Thank you for your review, Tony. We're thrilled to hear you're loving your new cue case. We hope it serves you well for many years to come.
Dan
I recently ordered some Taom V10 chalk…
I recently ordered some Taom V10 chalk from Cue & Case in Yorkshire, and I couldn't be happier with the experience.
It’s only a small item, but the team still provided first-class service from start to finish. To top it off, the delivery was incredibly quick—it actually arrived 3 days earlier than expected, which was a lovely surprise and much appreciated.
The new chalk will be getting its first proper airing at the table next week. Fingers crossed it actually helps with my game... ha, ha! Cue & Case, highly recommended.
2. maj 2026
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Besvarelse fra Cue & Case Online UK Store
Thank you for the fantastic review. We're glad your Taom V10 arrived ahead of schedule and that you were happy with the service. Whether the chalk improves the game or not, we can't make any promises there! Best of luck at the table next week.
Dan
Excellent service and communication
Excellent service and communication, top class cue & case, very impressed.
23. april 2026
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Besvarelse fra Cue & Case Online UK Store
Thank you for your review, Simon. We're delighted to hear you were impressed with both the cue and case and that our service met expectations. Enjoy your new setup.
Dan
Excellent service
Excellent service, quality product, couldn't have been more helpful .
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thank you for your review, Mark. We're pleased you were happy with both the product and the service. Your feedback is greatly appreciated.
Dan
Really good knowledge from the contact…
Really good knowledge from the contact team. Really good service and all round great experience
20. april 2026
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Besvarelse fra Cue & Case Online UK Store
Thank you for your review. It's great to hear the team were able to provide helpful advice and support throughout your purchase. We appreciate your feedback.
Dan
Arrived on time
Arrived on time, exactly what I needed. Even with a small surprise. Thanks.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thank you for your review, Michael. We're pleased everything arrived on time and that the little extra was a welcome surprise. Enjoy your purchase.
Dan
I am really delighted with this company…
I am really delighted with this company and cannot recommend them enough. All the products I have ordered have been top quality and shipped quickly. On the rare occasion I’ve had an issue, it has been resolved promptly and professionally. I will definitely be using them again.
6. april 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thank you for your continued support, Ian. We're delighted to hear you've been happy with both our products and service over multiple orders. It's especially pleasing to know that any issues have been resolved quickly when they've arisen.
Dan
Orange Pro147…
I am delighted with my orange Pro147 cue and case. A significant improvement on club cues and a pleasure to play with. The range of cues at Cue and Case is outstanding. Delivery was well within estimated delivery and both items packaged very securely.
Will definitely be back for additional cues for presents.
5 stars.
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thank you for the fantastic review, Conor. We're delighted to hear you're enjoying your new PRO147 cue and case and that it's been a step up from club cues. We look forward to helping with those future gift purchases.
Dan
Great service fab cue would highly…
Great service fab cue would highly recommend
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thank you for your review, Brian. We're pleased you're happy with your new cue and the service you received. We really appreciate the recommendation.
Dan
Great service
Clear, informative website. Excellent service. Ordered a Pro147 cue and hard case set on Friday morning with standard delivery and it arrived late morning on Monday! I’m a beginner and this is the first cue I’ve owned after using club cues for a few months. All fine so far. Feels nice and balanced, looks good too. Thank you Cue and Case, would definitely recommend.
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thank you for your review, Christine. We're delighted to hear your first cue ownership experience has been a positive one. Enjoy your PRO147 cue and case, and thank you for choosing us.
Dan
Great product and service
Very happy with my purchase, great company and Ben was a great help in directing me to the products which were best suited to what I wanted
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thank you for your review, Josh. We're pleased we could help you find the right products and that you're happy with your purchase. I'll be sure to pass your comments on to Ben.
Dan
Very quick delivery
Very quick delivery, perfect condition and even threw in a sweet treat! Would highly recommend
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thank you for your review, Scott. We're glad your order arrived quickly and in perfect condition. Great to hear the sweet treat went down well too.
Dan
Chalk came spot on delivery was quite…
Chalk came spot on delivery was quite fast ordered though Amazon
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra Cue & Case Online UK Store
Thank you for your review. We're pleased your chalk arrived quickly and exactly as expected. We appreciate your support.
Dan
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