Civil Service Insurance Society Anmeldelser 1.244

Calls are answered by experienced operatives and they listen to what you are wanting, get back to you when they say they will, and are pleasant and very helpful.

Quick response,and quick fix to clerical error

Always helpful but in this instance too expensive

Well done Lee. The easiest purchase of travel insurance I have ever made. Full explanation, happy to answer questions and an excellent price. What more could I wish for. The same if I made a claim maybe!!!

We dealt with Tim Humphrey’s who was extremely patient, understanding and helpful. Tim was able to answer all our questions and made the whole process extremely easy. We are very grateful for all his help.

I made the application via the NARPO website and was able to insure myself quite quickly after accepting the October pro rata quotation which renews next June for all members.

The policy is geared to assist older people with varied medical conditions which other insurers will only cover at great expense. This now enables people to travel who otherwise would be unable to because of cost.
Website easy to use with minimal information requested.
I purchased by speaking to a stalk member - Lee- who was friendly and efficient and whole process from online quote took 5 minutes.
Excellent product and first class customer service.
What more do you need?!

Excellent easy to understand application process. I was given all of the details regarding travel insurance and facilitated to take time, to ensure the cover provided, was appropriate to my needs

Very helpful friendly advice. Very easy and straightforward to complete application for annual travel insurance as a CSPA member. Also great value for money

I only found out about CSIS by chance on holiday in May. I have several underlying medical conditions and last year my insurance premium was some £1800 rising at renewal this year to £2200. I have had these conditions for some years and they appear to be under control

Exceptional service and price. No fuss, no complicated medical forms to fill out. Wish we had known about you years ago, we could have saved hundreds of pounds. Thank you so much. Very very grateful.

Easy and quick.
Your agent was very helpful with straightforward and clear questions.

Very efficient. Didn't have to sit on phone for half an hour

Invited to apply for renewed insurance after a break since 2024 the telephone sales was efficient and informative
The policy and premium aligned with my expectations but above all I appreciated the personal touch

Clear description of cover, good guidance of application process and easy formalities.

We had just received our renewal details from our insurer of the past eleven years and were surprised at the rise in premiums payable. This prompted a call to CSIS who had recently been so very helpful in arranging travel insurance. I was fortunate enough to speak with Mandy Fewtrell. Within little more than two hours we were covered by a different insurer for less than half the price we had been quoted by our previous insurer. Thank you for the speedy and efficient service. I would recommend CSiS without any hesitation.

I cannot fault my experience organising travel insurance. The ‘phone was answered immediately, the Sales Consultant Amy Maundy was very efficient and the price was better than other quotes. I hope to be renewing with the Civil Service for years. Thank you Lesley Corner

Extremely knowledgeable advisor and felt valued

Impressed with the person I spoke to, she was very informative, able to put things how I could understand.

I dealt with a very pleasant and helpful lady called Cheryl. She explained everything very clearly and in a method that I understood. I would recommend this service.